"Tim was amazing and very helpful. He was quick to respond and amazingly enough was able to get out to my project very quickly. If you are thinking about anything plumbing wise I would definitely recommend Tim and Drains Inc. I had two other companies come out and give me quotes but honestly they were not even close to the friendliness and the price that the other guys were suggesting. We will be using Tim again for sure in our future plumbing repairs, so do yourself a favor and just call Drains Inc."

"Tim promptly reached out and set up an estimate appt for replacing my sump pump system. Was very informative and explained the recommended job details well and clearly. Seemed fairly priced compared to other quotes. Was on time for install appt, explained the system and showed me the sensors/light functions. Exceeded expectations. Would recommend Tim/Drains Inc to family and friends."

"Patrick came the same day we called him, worked hard to open up our clogged sewer and when snaking didn't fix it explained our options in a clear and professional manner. He and his crew were punctual, cleaned up after themselves and did good work. We enjoyed working with Patrick and feel we got a good deal considering everything that needed to be done. When it became clear that we had a serious problem, he quoted us one price for the digging and new clean-out installation and didn't charge us for the initial snake and scope services. He also got the inspector to recommend fixing the sewer under the street, and that was accomplished in a timely manner since a new water main had just been installed on our street and the paving hadn't been completed. We can now feel confident our AirBnB guests will no longer have any plumbing issues!"

"The job was costly. However, everything was done on time. And there was an inspection with someone from the city (which is a plus for me). Also if all the work they did, they were able to keep things very clean.

The only little glitch we had was with sinking of area surrounding the flood control when sod was laid down. When I called the company about that issue, they checked everything out the next day and immediately had someone come out and take care of the things. So far everything looks good."

"My tenant's water heater stopped working. I called this company and they came out that same afternoon and installed a new one. The whole process went well and my tenant had hot water right away."

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"The project was presented and explained thoroughly in a contract. The next steps were clear. The demolition and installation areas were kept neat and clean. There was guidance for vendors and material selection. The schedule was organized and timely. Terry, Jody, Brian and all the contractors were fantastic. I highly recommend this company and its team."

"Mike did a great job with replacing my ejector pump and removing my garbage disposal. He showed up on time and completed the work with no interruption to my day. He even came out on a Sunday to estimate the work and was reasonable on cost. HIGHLY RECOMMEND!!!!"

"I had a really bad shower and toilet clog so I decided to contact flo-maxx and they sent 2 professionals, Garret and Raymond to do the job but I wasn’t sure if they would be able to clear the drain, they definitely cleared it super quick and also cleaned my floor afterwards. They finally left but there was a small leak from the toilet water line and I called them and they came back again to check it and fix it, no big deal they did great! 10/10"

"The salesperson and installer that put in our shower was very knowledgeable and friendly im very happy with the new larger shower! I would recommend this company any day to anyone looking to improve thier home."