Get matched with top garbage disposal installation pros in Mount Prospect, IL

"We didn't receive the sign off from the city inspector. called Lincoln sewer, a couple of days later paperwork was left in the doorway. A simple receipt signed with the word "passed". The inspectors card was with it. I called him and asked how did the line look out to the street? He said he didn't know cause there was no camera to view the line. I asked him what did he pass then? he said the installation of the cleanout. I called Lincoln sewer, they came out again, re rodded, ran the camera down the line. It was clean from the catch basin to the parkway, but at the curb and beyond there was water in the line and you couldn't see anything. Lincoln sewer seemed to find that odd. they ran 50 ft of rod and camera into the street and the camera, and kept on searching in the street for where the rod or camera had made it do. but couldn't find it. They stated "your drain is fine" those pipes in the street could make a drop off. Me being overtly trusting, I helped load their heavy equipment into the truck and off they went. ........I've been calling the ward office to have the tree causing the problem to be removed, and they told us we should sign up for the city's private drain program, where the city checks the drains and fixes the drain if the problem is in the parkway to the street. I called the city and they said I had to hire a licensed plumber to rod and camera the line with an inspector to sign off on! I told him what took place, and he said, that's not right, call lincoln sewer back and have them camera the line with an inspector present to see it to the street. the permit is good for a year. Infuriated, I called lincoln sewer, only to rudly @#$#@ curse at the nice lady who answers the phone for them. My bigley Bad. Instantly I got a call back ******** me out for my language! I agreed, it wasn't her fault, it was his. We're scheduled for a 3rd time, with a camera and an inspector. I called the nice lady back and apologized. The third and visit is next week. The season pro from Lincoln sewer was upset when he found out no cam was present for the inspector. He felt bad by not being their, I should have been there, but had to leave, do to mom in laws things. But that doesn't change anything. I still coughed up 2800 bucks. Have had no water back up issues since, nobody likes paying for a service that was sold to me, then not getting it. A city inspector didn't look at a camera and inspect my drain from beginning to the street. There could still be a problem, and there shouldn't be. A lot of Ugliness has happened and is still happening. None of this would have occurred if the camera was there for the inspector to view as contracted on the the first visit. I'm upset, the nice ladies upset, the Lincoln sewer is upset. But I still don't have proof from the city that things things are good as promised or paid for."

"Nick showed me that the wall switch was in the "off" position. How stupid I felt as I had checked for a switch under the sink not realizing the switch (which I never use) was on the wall. But while he was here, he checked the filter which needed cleaning, reminded me how to remove it and clean it and installed a galvanized electrical box and cover to enclose the bare wires from the unused garbage disposer. He also provided me with a free sample of a dishwasher cleaner I can order from Amazon. So this was not a wasted service call. Nick and his assistant were early in arriving, friendly and cleaned up after their work. I have used Park Ridge before in my other home and would certainly use them again."

"They had great customer service. They came over in the 2 hour window given. They called before arrival or that they were on their way. The only concern I had was that they were going to leave the tree roots on my front lawn but I brought out the garbage can for them to dispose."

"Nick did a great job and quickly got my drain unclogged. The previous owner had appeared to have leaks at some point and rather then replace the P trap they had just glued it over and over. Nick was able to get it removed and replace it with new pipes. I will definitely call Green Tech again for all my plumbing needs."

"It turned out that the ejector pump was OK, but the switch that controlled automatic discharge of the pump was not working. The estimate to do the work was quite high. ($653.00). Here's how it broke down: [1] Parts: (the switch): $193.27, [2] Labor: Remove Ejector pump from basin, install new switch, and then seal basin back up. Note: it took the plumber less than 1 hour to do this job. So he charged us $459.73 an hour for labor! This company must have neurosurgeons moonlighting as plumbers. We only agreed to this flat rate due to the emergency situation of water flowing into our basement when we did the laundry or flushed the toilet downstairs. Lesson learned: never hire a plumbing company that does their work for flat fees. The technician Steve was certainly knowledgeable and efficient, but his services do not warrant $460 an hour! This job should have only cost us about $400 at the most, not the $653 charged. I suggest that you do not use this company unless you don't mind spending a lot more money than you need to. To provide context, we completely replaced our ejector pump a few years ago and the cost was $500. Caveat emptor."

"Trust! I think trust is most important in choosing an expert to fix a problem. Of course experience, knowledge, ability and integrity are also needed. But trusting the reviews written by others or trusting the recommendation of a friend is sometimes all we have to go by. I had a clogged drain about 15 feet “downstream” from my kitchen sink. It was the result of overzealous use of the garbage disposal. I tried snaking the drain myself but the clog was too big (turns out about 2 feet of drain was totally blocked). I did research on several websites looking for a plumber in my area who I could trust to do the work right - at a fair price. I narrowed the list to 4 companies. At 7:15 PM on a weekday I called each of them. I got two answering services that could not answer any of my technical questions, another said they would have someone call me back “in a few minutes” (never happened) and then there was Dmitry. Dmitry is one of the owners of CJ Plumbing. He answered the phone himself. He was able to discuss my issue intelligently, explain the likely scenarios and give me an estimated price range (min and max) for the job. It was clear from his questions and his input that he understood the problem and knew the likely solutions. As it turns out, he was absolutely correct about the issue and what it would take to fix it. I wanted to consider what he said before making a commitment. He said I could call him back anytime in the next few hours. I called several hours later and again he answered the phone and we scheduled a visit for the following afternoon. The plumber who showed up (not the person I spoke to) was a delight to work with. He was professional, polite, and patient as he answered my many questions. He tried a few “easy” options to fix the problem (e.g. using a powered drain snake). When those did not work he said the best option was to cut out the clogged section of drain (which he had located) and replace it with a new section of pipe. The clogged part of the pipe included two 90 degree bends. He removed that section and replaced the sharp bends with pairs of 45 degree bends to allow waste to pass through the more easily. The drain pipe ran along the ceiling of my unfinished basement so there was direct access to the pipe. After replacing the section of pipe he verified that there were no leaks and cleaned up the area of the basement where he worked as well as the area under the kitchen sink. He even cleaned the sink. I was VERY pleased with his work and with his personality. The cost of the repair was within the range quoted on the phone (though near the higher end). My trust in CJ Plumbing was rewarded by their performance and their honesty. I would definitely use them again and would recommend them to friends and family. I recommend them to YOU."

"Anthony came out right away and identified the problem (there was more than one.) He offered several solutions and scheduled the work for the next day. The workers were punctual and as clean as possible (no small feat when you are drilling cement.) Our basement is finished and due to access, they had to take down part of a wall but all was explained upfront. I would definitely hire them again. We were so upset about the water because we had just laid new carpet (of course) but Anthony made me feel better once he identified the problem and we agreed upon a solution. Also had them install new sump pumps as we were nearing that time and we wanted to be as safe as possible. Really felt it was a fair price given all the work they did."

"Mike and Matt were great, they were skilled, efficient, and friendly. I thought replacing an under-mount stainless steel sink in an existing granite cutout would be very difficult at best. I knew replacing the faucet and disposal would be a routine job. I was pleasantly surprised that the entire job went fine and they were finished in 2.5 hours. They cleaned up the work area and hauled away the old sink, etc. I will say that their prices are high, but I was willing to pay for quality work, especially with the tricky sink replacement."

"Sam and his team at F3 plumbing were excellent. I recently purchased my home and have had several contractors come out and take a look at plumbing issues, F3 was by far the most straight forward and gave me a great quote. They preformed the work professionally and efficiently. Within a day they were able to come out and look at my plumbing and equipment. I ended up having them fix a leak in my water main line, rod the sewer, replace and upgrade my 50 gallon water heater with a 75 gallon water heater, demo and reinstall a full bathroom with bath tub, tile, and floor replacement (looks brand new beautiful and modern), and install a brand new dishwasher with a new connecting water line. Everything looks great and was professionally installed and they hauled away all of the trash. Great company and highly recommend!"

"Both kitchen sinks leaked unto the bottom of the kitchen cabinet.   He made all efforts to repair the leakage points but found out that the sink was installed at a different angle than previously when a new counter  was put in.   As a result everything was askew and new parts had to be installed.   When he took the old pipe off the rotten (very old) metal threads broke and all the plumbing had to be replaced.  After that setback and getting needed parts he quickly got everything together and there have been no leaks since.   YEAH!!!!     Excellent job, I would never call anyone else.   Honest, knows what he is doing.    If you're thinking about getting a plumber, this one will do the job right and at a fair price.
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