Intelligent Service: Plumbing, Heating, Cooling & Drain Cleaning

I've used Intelligent 3 times in the past 6 months. They installed a new hot water heater, replaced A/C and furnace, and did some minor plumbing work. Each time they were professional, clean, knowledgeable, and the work was top quality. I would highly recommend their services. Their office staff is great too.

Professional, efficient and quick service

Our shower handle broke off at the vale stem while the water was still running. We called Intelligent Plumbing, and they sent a plumber within 2 hours. Brent Brown was professional and courteous. He went above and beyond to drill out the broken valve stem and replace the stem without damaging the valve. This saved us a lot of money and hassle.

Very well. I am more than satisfied with the work. Will use again.

Technician had all the parts with him and replaced flange & gaskets within three(3) hours. Replacement was very satisfactory. My problem was the day after,I called the office to ask them for my senior discount listed in ANGIE's as 10%. Or another discount o their website as $50.00. The COMPANY refused to give me any discount!! I gave them a check for $706.00,so the discount would have helped me.

Johnny was great, professional and came up with a good solution. He used heat gun to loosen PVC joint to decouple from T connected to rest of plumbing - it came off in pieces, not solid piece, so took a while. He then re-prep’ed and made up a new PVC assembly. Took patience and nearly 5 hrs working in challenging area - did leak check and everything looks to be holding (used one rubber coupling - will check periodically & leave access panel instead of closing wall).

Very professional work.Cost of the job was slightly more than what Amazon services offered on their site.No regrets because of the quality work . Customer provided the faucet.

Excellent work. Very honest and professional.

Would not give a price over the phone. Wanted over $800 to do the job when plumber arrived. refused and paid the $129 service call fee.

Amazing. Tim was professional in every aspect of his service and work. From the moment he showed up I felt comfortable. we had a foul smell coming from the basement. Did alot of work to find out what was going on. long story short Tim and Intelligent Service did a great job with the job. I recommend Intelligent Service, and especially Tim. thanks guys for doing a great job

I have had the BEST experiences with Intelligent Plumbing Services.They really know their stuff and are honest, prompt, thorough, courteous and cost-effective. By far the best plumbing, heating, cooling service provider I’ve ever worked with. I understand why they are #1 rated in the Chicagoland area for almost a decade now. A+++ Sean was absolutely fantastic! Great job.

Replaced two (working) toilets with new low-flow units that I purchased elsewhere. Replaced the water shutoff vales and supply lines. Hauled away the old units. Showed up right on time. Although they wouldn't provide a quote over the phone, the guy could provide a quote from the front door. Said he needed to "see" the job before they could quote it (how he could assess the job from the front door is a mystery to me). There was a problem with the new toilets so he had to wait for me to replace them but he was patient. New units work great and the installation is perfect.

Desired to get an estimate for work but note that Free Estimates are not given. I consider that below average business practice.

The work initially was completed in a workman like manner. We needed to call them back because the discharged water was remaining in the external hose. Neal came out and offered several suggestions (costing as much as $1,500.00) to remedy the situation. He had left the sump cover off during this visit. When we called him to replace the lid, and said we weren't going to go with any of his suggestions, he became surly and told us it would cost us an additional $129.00 to have someone come out to reinstall it. We refused and had someone else do it.

Responsive, punctual, professional, job done quickly.

They never responded to my message.

Had Sean B come out to my house to spec out my sewer repair. He was super professional, gave me fair and honest options, and the proposal was competitive.

Great! The problem was found quickly, repair done without issue, and everything was back in place as it was.

Everything went smoothly with Neal, per usual.

They were great a little hire for 1/2 hour of work but I couldn't have done it so it is what it is

It went well. The trickling sound did not reappear when we turned the water back on. He re-set the toilet in the powder room immediately above, since that was the most likely culprit for the stains; in the process, we found evidence of a fair amount of leaking around what was apparently a badly deteriorated seal. This could account for the stains, especially if the flush valve were at all leaky (which could account for the trickling sounds.)

It was an emergency situation. We didn't have any hot water, and it was leaking. It took a couple of days to order the tankless, which is the system what we wanted. They were competent. They had price options. We could go with a better system or they gave us an option for a less expensive system. They gave us the pros and cons. They gave us other information on other issues that we could have in the future. We know about them, but they gave us the options.