We debated over the higher cost of an insert versus gas logs, but our family room is so cold and drafty, we bucked up and went for the insert. 5 weeks later we are thrilled with the decision. First, Scott from Northwest Metalcraft has provided the highest level of customer support anyone could ask for. I had several questions and issues that brought him back to the house 3 times for fine tuning etc., never once did he question my nit picky issues, some legitimate, some not as it turned out. Thirty days later, after having the gas insert fireplace on 3-6+ hours a day - yes it's hard to turn off because of the heat and aesthetic value - I feared getting the gas bill, but it was lower than the month before. Scott at NW Metalcraft said it would be but I thought he misunderstood my question, there was no way in my mind my gas bill would go down. Apparently, it heats the ground floor so well, it keeps the house heating system from going on and that saves energy. The upstairs did get a bit colder because of that but that never became a significant issue.
I would recommend Northwest Metal Craft based on this experience, and I highly recommend the fireplace insert to anyone in our area with a similar family room on a cement pad, with two exterior walls and the third wall against the garage. This cold room just became an efficiently warm and aesthetically wonderful place for the whole family. We have the fireplace on all the time - there are 6 settings for heat, fan, light, etc so you can run it high or low and dial it up or back.
we love it are happy as can be with the product and service.
"},"url":"https://www.angi.com/companylist/us/il/arlington-heights/northwest-metalcraft-reviews-106279.htm"},"position":3},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"R & S Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Frank C."},"reviewBody":"Jim did a fantastic job repairing a small gas leak in one of our pipes. He was very attentive on the phone, on time, made the repair quickly, and charged me a very fair price. I will definitely put him down as my \"go to\" guy when it comes to plumbing issues. Thanks Jim! I am now able to complete my construction project!"},"url":"https://www.angi.com/companylist/us/il/rolling-meadows/r-and-s-plumbing-inc-reviews-75411.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Sols Chimney Sweep","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"James B."},"reviewBody":"Disconnection and removal of gas grill was accomplished efficiently, including hauling away the old grill. In the process of doing the job it was noted that gas line to fireplace was copper and should be replaced. We will hire them to come back and replace the copper and recondition the gas fireplace also. "},"url":"https://www.angi.com/companylist/us/il/chicago/sols-chimney-sweep-reviews-258244.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Nyberg Exteriors","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ying R."},"reviewBody":"Got water leaking around the fireplace after a severe storm. Called another company first that also had a very high rating on Angie's list, however they could only come 3 weeks later. Then found Nyberg Exteriors and called, Andy came the next day. He quickly found the problem and the quote was well below what I was expecting. The problem was fixed the next business day after I confirmed the proposed estimation. Well the day after the repair there was another rain, I was warm and dry :). Cannot recommend them more."},"url":"https://www.angi.com/companylist/us/il/palatine/nyberg-exteriors-reviews-75485.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Perrin Gas","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Brad J."},"reviewBody":"Everything went smoothly. We are going to call back for gas logs for fireplace at a later date."},"url":"https://www.angi.com/companylist/us/il/skokie/perrin-gas-reviews-148852.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"S&S SERVICE LLC","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"LORRAINE A."},"reviewBody":"This was by far one of the most pleasant experiences I've ever had with a repairman <smile>. Kind, courteous, punctual, and friendly. One of my very first thoughts was \"wow! a nice repairman who just wants to help me fix the problem.\" He found the problem very quickly with my gas dryer (it wasn't heating), and fixed it quickly without any drama or suggestions for additional work. He even checked with me to be certain I knew there was a coupon available on angieslist for use. I will definitely use this service again for any large appliance repair I have (washer, dryer, stove, refrigerator), and would highly recommend it (him) to others."},"url":"https://www.angi.com/companylist/us/tn/lenoir-city/sands-service-llc-reviews-2179144.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Kingsborough Chimney Sweep Inc","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Thomas I."},"reviewBody":"Shawn arrived on time and did everything that I hired him to do. He inspected the gas fireplace for leaks, checked the flue, removed the logs and checked the burner and evened out the sand. He fired it up and explained the do's and don'ts of gas fireplaces. He went outside,threw up a ladder and checked the chimney from the top down. He inspected the cap. He did everything I hired him to do and did not try to sell me anything I did not need. Highly recommend them and would use them again."},"url":"https://www.angi.com/companylist/us/il/cary/kingsborough-chimney-sweep-inc-reviews-78773.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Ye Olde Chimney Sweep","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Andrew S."},"reviewBody":"I called, left a message, had a call back to set up an appt. Jim didn't come out but one of his other employees did. I found him to be very professional and knowledgeable. He had already inspected outside of chimney before arriving. He checked fireplace, checked flue, and spent a lot of time explaining things to me. I am a novice fire starter so is was very helpful to have the discussion with him about airflow, air pressure, use some soft woods, etc. He checked upstairs then we went to the basement where he checked that fireplace also. Was in the office for about 45 minutes, total charge was as quoted $90, so $45 a fireplace for inspection. I would use them again as service was just what I wanted - and there was no upsell or anything tricky - very honest."},"url":"https://www.angi.com/companylist/us/il/chicago/ye-olde-chimney-sweep-reviews-74796.htm"},"position":10}]}
Gas Fireplace Repair reviews from real Angi homeowners in Highland Park, IL
Last update on October 14, 2025
Lisa P.
5.0
01/2021
Terrific working with Chris & Lindemann team. Used them for chimney work and gas fireplace installation. Very high quality service and products. A+
Elaine R.
5.0
03/2016
The technician from Jiminy Chimney was prompt, polite and professional. He took out all the old stones, cleaned the interior of the firebox and put in new stones. He took all the dirty stones away. He also took out all the artificial logs, cleaned them and put them back in. The fireplace...
Bill D.
5.0
03/2015
We debated over the higher cost of an insert versus gas logs, but our family room is so cold and drafty, we bucked up and went for the insert. 5 weeks later we are thrilled with the decision. First, Scott from Northwest Metalcraft has provided the highest level of customer support anyone...
Disconnection and removal of gas grill was accomplished efficiently, including hauling away the old grill. In the process of doing the job it was noted that gas line to fireplace was copper and should be replaced. We will hire them to come back and replace the copper and recondition the gas...
Ying R.
5.0
04/2013
Got water leaking around the fireplace after a severe storm. Called another company first that also had a very high rating on Angie's list, however they could only come 3 weeks later. Then found Nyberg Exteriors and called, Andy came the next day. He quickly found the problem and the quote...
Brad J.
5.0
10/2012
Everything went smoothly. We are going to call back for gas logs for fireplace at a later date.
Shawn arrived on time and did everything that I hired him to do. He inspected the gas fireplace for leaks, checked the flue, removed the logs and checked the burner and evened out the sand. He fired it up and explained the do's and don'ts of gas fireplaces. He went outside,threw up a ladder...
Andrew S.
5.0
12/2011
I called, left a message, had a call back to set up an appt. Jim didn't come out but one of his other employees did. I found him to be very professional and knowledgeable. He had already inspected outside of chimney before arriving. He checked fireplace, checked flue, and spent a lot of...
A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 .
"Good, fireplace repaired"
KAYKHAM S on July 2024
A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 .
Pratt's Professional Chimney Service is a Veteran and Family owned/operated Chimney Company. We take pride in providing the highest quality of workmanship at the fairest possible price. Our chimney sweeps are Nationally Certified through the Chimney Safety Institute of America and our company is a member of the National Chimney Sweep Guild. Our honest and friendly service is unmatched! We truly care about the safety and security of your family and will treat your home as if it was our own. We Strive to be the best in this industry and run our company with Honesty, Integrity, and Quality Workmanship. Pratt's Chimney offers preventative maintenance; chimney cleaning, waterproofing, rain caps & dampers AND repairs; fireplace relining, gas appliance relining, minor to major masonry repairs, gas log installation, tuck pointing, and more!
"Very honest service. Nice guy!"
Lang H on February 2023
Pratt's Professional Chimney Service is a Veteran and Family owned/operated Chimney Company. We take pride in providing the highest quality of workmanship at the fairest possible price. Our chimney sweeps are Nationally Certified through the Chimney Safety Institute of America and our company is a member of the National Chimney Sweep Guild. Our honest and friendly service is unmatched! We truly care about the safety and security of your family and will treat your home as if it was our own. We Strive to be the best in this industry and run our company with Honesty, Integrity, and Quality Workmanship. Pratt's Chimney offers preventative maintenance; chimney cleaning, waterproofing, rain caps & dampers AND repairs; fireplace relining, gas appliance relining, minor to major masonry repairs, gas log installation, tuck pointing, and more!
We utilize current industry technology for unsurpassed service while still maintaining the best price to product / service ratio. Rest assured and enjoy your Superior Chimney!... Superior Chimney is a family owned and operated chimney sweep and masonry chimney restoration company. Our family recognized the demand for a service overhaul in an industry shadowed by skepticism as a result of it being primarily commission/incentive based for its technicians. We are proud to be a service company, not a sales company! It is our commitment to maintain safe use of all chimney types in all of Chicagoland while exceeding your expected level of service. Our fleet of trucks service all six Chicagoland counties, year round, in effort to minimize chimney fire statistics.
"Excellent service. They called about an hour ahead of their scheduled block & asked to come early. They were extremely neat & did a very thorough job. Am interested in seeing the pictures of the interior that will be emailed..."
Sally L on October 2025
We utilize current industry technology for unsurpassed service while still maintaining the best price to product / service ratio. Rest assured and enjoy your Superior Chimney!... Superior Chimney is a family owned and operated chimney sweep and masonry chimney restoration company. Our family recognized the demand for a service overhaul in an industry shadowed by skepticism as a result of it being primarily commission/incentive based for its technicians. We are proud to be a service company, not a sales company! It is our commitment to maintain safe use of all chimney types in all of Chicagoland while exceeding your expected level of service. Our fleet of trucks service all six Chicagoland counties, year round, in effort to minimize chimney fire statistics.
"Excellent service. They called about an hour ahead of their scheduled block & asked to come early. They were extremely neat & did a very thorough job. Am interested in seeing the pictures of the interior that will be emailed..."
Masonry specialists servicing the Chicago area suburbs for over 60 years. 100% SATISFACTION GUARANTEED. Family owned - 19 employees - no subcontractors - all experienced tuckpointers & union journeymen. Cost is determined by the job. Free estimates, no travel charges. Fully licensed, bonded and insured. A+ Rating from Better Business Bureau. Super Service Award (2009, 2010, 2012, 2013, 2015, 2016, 2017, 2020) from Angie's List.
"Great from start to finish."
June P on October 2023
Masonry specialists servicing the Chicago area suburbs for over 60 years. 100% SATISFACTION GUARANTEED. Family owned - 19 employees - no subcontractors - all experienced tuckpointers & union journeymen. Cost is determined by the job. Free estimates, no travel charges. Fully licensed, bonded and insured. A+ Rating from Better Business Bureau. Super Service Award (2009, 2010, 2012, 2013, 2015, 2016, 2017, 2020) from Angie's List.
We provide honest and professional fireplace and chimney services. With over 20 years of experience, you can be confident in hiring us for all your fireplace and chimney service care. We take pride in having our customers feel confident and comfortable doing business with us. We only offer products and services that we would put in our own home and will treat your home as if it was ours.
"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."
Wayne B on March 2021
We provide honest and professional fireplace and chimney services. With over 20 years of experience, you can be confident in hiring us for all your fireplace and chimney service care. We take pride in having our customers feel confident and comfortable doing business with us. We only offer products and services that we would put in our own home and will treat your home as if it was ours.
"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."
Our company has been a family owned and operated business from the beginning. Our business is prepared to handle all kinds of work. From new construction to the smallest service call. We do it all. And as a small family business we take PRIDE in all of our work. Our trained and qualified technicians will bring many years of experience to serve your home the best way possible. Our technicians are always on time. They are polite, and the will do their best to satisfy all of your needs. As a family owned business we take PRIDE in all of our work. We are dedicated to serving our customer's needs, and our goal is 100% customer satisfaction. We strive to bring you quality in every aspect of our job. Check out our website to view more about the services we provide.
"Great service. Arrived right away! Needed a new toilet. They removed old one while I ran to Home Depot to get new one. Installed right away. All great! Would hire again!"
Dave S on September 2025
Our company has been a family owned and operated business from the beginning. Our business is prepared to handle all kinds of work. From new construction to the smallest service call. We do it all. And as a small family business we take PRIDE in all of our work. Our trained and qualified technicians will bring many years of experience to serve your home the best way possible. Our technicians are always on time. They are polite, and the will do their best to satisfy all of your needs. As a family owned business we take PRIDE in all of our work. We are dedicated to serving our customer's needs, and our goal is 100% customer satisfaction. We strive to bring you quality in every aspect of our job. Check out our website to view more about the services we provide.
"Great service. Arrived right away! Needed a new toilet. They removed old one while I ran to Home Depot to get new one. Installed right away. All great! Would hire again!"
Welcome to J Sewer & Drain Plumbing Inc., your trusted family-owned plumbing ally in Chicago, IL. With a commitment to excellence, we strive to deliver reliable plumbing solutions and exceptional service to our valued customers. Experience the difference of working with a caring plumbing company. Whether routine maintenance, emergency repairs, or installations, J Sewer & Drain Plumbing Inc. is here for you. Contact us today, and let our family take care of yours.
"J Sewer and Drain were brilliant and efficient and professional and on time and diligent and Milton the tech was fantastic. All was done perfectly and the price was as expected. Worth every penny."
Bibiana A on February 2025
Welcome to J Sewer & Drain Plumbing Inc., your trusted family-owned plumbing ally in Chicago, IL. With a commitment to excellence, we strive to deliver reliable plumbing solutions and exceptional service to our valued customers. Experience the difference of working with a caring plumbing company. Whether routine maintenance, emergency repairs, or installations, J Sewer & Drain Plumbing Inc. is here for you. Contact us today, and let our family take care of yours.
"J Sewer and Drain were brilliant and efficient and professional and on time and diligent and Milton the tech was fantastic. All was done perfectly and the price was as expected. Worth every penny."
Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.
"All in all good service but price too high"
Marian J on May 2025
Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.
TOPTEC Heating, Cooling, Plumbing & Electrical, Inc. is a family-owned Home Comfort Services company since 1993 servicing the northern suburbs with locations in Libertyville and McHenry, IL. TOPTEC integrates TOP quality, ethical practices and skillsets with expertise in today’s TEChnology to service and sell solutions designed in mind with comfort, reliability and performance. Products and Services Services available from TOPTEC include all plumbing, hot water, sewer & drain service needs, heating and air conditioning design and installation including forced air, boilers and ductless systems, HVAC servicing of all types of equipment, electrical services, duct & dryer vent cleaning and maintenance agreements for peace of mind. Our Plumbing & Sewer division provides camera inspections, rodding, hydrojetting, sewer repairs, water heaters, sump & ejector pumps, and servicing of all pipes and plumbing fixtures Our HVAC division provides installation and servicing of Furnaces, Air Conditioners, Heat Pumps, Boilers, ductless systems, Humidifiers, Air Cleaners, dehumidification and fresh air solutions. Our Electrical division installs and services electrical distribution panels, EV chargers, backup generators, electrical rewiring, switches, outlets and lighting fixtures. Specialized expertise includes endless hot water systems, geothermal energy savings solutions, ventilation & airflow analysis along with balancing/zoning, condo and apartment multi-building heating/cooling systems installation and services, and comprehensive indoor air quality solutions for residential and commercial customers.
"I had my air ducts cleaned by TopTec and couldn’t be more impressed. Mostapha and Jesus were the technicians, and they were both fantastic — super professional, friendly, and incredibly thorough. They took the time to explain the process, answered all my questions, and treated my home with care and respect. The results speak for themselves. If you're considering duct cleaning, don’t look any further. TopTec is the real deal!"
CINDY T on September 2025
TOPTEC Heating, Cooling, Plumbing & Electrical, Inc. is a family-owned Home Comfort Services company since 1993 servicing the northern suburbs with locations in Libertyville and McHenry, IL. TOPTEC integrates TOP quality, ethical practices and skillsets with expertise in today’s TEChnology to service and sell solutions designed in mind with comfort, reliability and performance. Products and Services Services available from TOPTEC include all plumbing, hot water, sewer & drain service needs, heating and air conditioning design and installation including forced air, boilers and ductless systems, HVAC servicing of all types of equipment, electrical services, duct & dryer vent cleaning and maintenance agreements for peace of mind. Our Plumbing & Sewer division provides camera inspections, rodding, hydrojetting, sewer repairs, water heaters, sump & ejector pumps, and servicing of all pipes and plumbing fixtures Our HVAC division provides installation and servicing of Furnaces, Air Conditioners, Heat Pumps, Boilers, ductless systems, Humidifiers, Air Cleaners, dehumidification and fresh air solutions. Our Electrical division installs and services electrical distribution panels, EV chargers, backup generators, electrical rewiring, switches, outlets and lighting fixtures. Specialized expertise includes endless hot water systems, geothermal energy savings solutions, ventilation & airflow analysis along with balancing/zoning, condo and apartment multi-building heating/cooling systems installation and services, and comprehensive indoor air quality solutions for residential and commercial customers.
"I had my air ducts cleaned by TopTec and couldn’t be more impressed. Mostapha and Jesus were the technicians, and they were both fantastic — super professional, friendly, and incredibly thorough. They took the time to explain the process, answered all my questions, and treated my home with care and respect. The results speak for themselves. If you're considering duct cleaning, don’t look any further. TopTec is the real deal!"
North Shore & Northwest Chicagoland Plumbing Experts. As a licensed, bonded and insured plumbing company, we take pride in our work. We are a dedicated and honest company, aiming to please every customer on every job. Additional DBA - Reliance Plumbing. Award winning.
"Excellent work. My expert Alex is so talented, and he explained everything that needed to be done, and the job was completed with impeccable timing and skill. He is also a great teacher. He showed me where an important cut off valve was located. Reliance Plumbing and especially Alex is now going to be my go-to for all plumbing projects. Thanks much."
Cynthia B on August 2024
North Shore & Northwest Chicagoland Plumbing Experts. As a licensed, bonded and insured plumbing company, we take pride in our work. We are a dedicated and honest company, aiming to please every customer on every job. Additional DBA - Reliance Plumbing. Award winning.
"Excellent work. My expert Alex is so talented, and he explained everything that needed to be done, and the job was completed with impeccable timing and skill. He is also a great teacher. He showed me where an important cut off valve was located. Reliance Plumbing and especially Alex is now going to be my go-to for all plumbing projects. Thanks much."
Cynthia B on August 2024
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FAQs for gas fireplace repair projects in Highland Park, IL
Fixing a gas leak costs about $45 to $150 per hour for a plumber or gas line specialist. The job’s overall cost will vary depending on the location of the leak. A leaky junction or connection behind the stove or dryer will likely cost about $120 to $170. But for a leak that requires a gas fitter or plumber to excavate a pipe in the yard, the cost could rise to $1,500 to $5,000. Keep in mind that gas leaks are very serious issues, so don’t hesitate to contact a plumber or gas line specialist immediately.
The cost to install a fireplace is $2,440 on average. This cost can range from $150 to $8,000 or more, depending on the type of fireplace, the materials used, and the size.
Electric fireplaces cost around $1,000 to install, and mostly only require wiring installation. Installing a wood fireplace from scratch could cost upwards of $10,000, depending on the foundation needed to support the weight of the fireplace. In addition, gas fireplaces can cost between $2,500 and $10,000.
The cost to remodel your fireplace is $1,200 on average. This cost can range from $400 to $2,000, depending on the extent of work needed.
If you add a hearth to your fireplace, you can expect to pay between $3 and $200per square foot. However, if you're refacing your fireplace, the price tag will depend on your chosen materials. If choosing tile, you can pay between $1 and $50per square foot, depending on the design. Stone is a more expensive material, averaging between $60 and $70 per square foot.
Yes, it can be worth installing a gas fireplace, depending on your home heating needs. The cost to install a gas fireplace can be much lower than the cost to install a comparable wood-burning fireplace. The convenience of starting a fire with the flip of a switch and turning it off just as quickly makes a gas fireplace a big time saver over starting and maintaining a wood-fueled fire. A gas fireplace also does not require ash cleanup or frequent chimney cleaning to remove creosote and other buildup that can lead to chimney fires. Gas fireplaces burn and heat much more cleanly than wood fireplaces.
A gas fireplace insert costs about $3,600 to install, on average. The cost to install a gas log insert ranges from about $700 to $6,500, depending on the size, type of insert, how it works, and heating needs. Gas fireplaces need electrical and gas lines installed properly, so hiring a pro is recommended rather than trying to DIY installation.
The Highland Park, IL homeowners’ guide to gas fireplace repair services
From average costs to expert advice, get all the answers you need to get your job done.
Before installing a gas fireplace insert, it’s important to understand the various cost factors. Here’s how much an average gas fireplace insert costs.
Whether it's time for pipe replacement or to hook up the range of your dreams, gas line installation cost is an important line in your budget. Let's take a look.
Many homeowners upgrade their old fireplace with inserts to get more heat and save energy and money. Learn more about the cost of installing a fireplace insert.
If you’re preparing to add the beauty and warmth of a new fireplace, here are the brick or stone fireplace questions to ask surrounding their installation.