Get matched with top sump pump installation pros in Genoa, IL

A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to drain wastewater and solid waste into the municipal sewer system or a septic tank. For fixtures below this level, like those in a basement, gravity cannot move the waste upward. The ejector pump provides the force needed to pump the sewage up to the main line. Without one, wastewater from below-ground fixtures would back up, potentially causing a sewage overflow and flooding. If all of your plumbing is on the main floor or higher, gravity is sufficient and an ejector pump is not needed.

In most cases, standard homeowners insurance policies do not cover damage from a sump pump failure or overflow. Coverage for water damage is often limited to sudden, unexpected events like a burst pipe that was not caused by negligence. To be covered for sump pump issues, you will likely need to purchase a specific rider, endorsement, or additional water backup insurance. If your insurer offers this type of coverage, they may require proof that your sump pump is regularly maintained.

Sump pump repairs are typically handled by plumbers or waterproofing specialists who are experienced in handling basement and foundation-related issues. Plumbers can address issues like clogs, electrical problems, and mechanical failures, and waterproofing professionals may be ideal if the sump pump is part of a larger drainage or waterproofing system. 

Some people may also call on a general handyperson for minor sump pump repairs. However, for complex problems, hiring a certified plumber or waterproofing expert ensures the work is done correctly and prevents further issues.

Yes, it’s normal (and beneficial) to have a small amount of water in the bottom of your sump pit. It shows that your system is collecting groundwater, rain, and excess water from around your property—just like it’s supposed to. However, if the sump pit is always full, you might have a leak or a faulty sump pump.