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"The rep came out as promised, and gave us a quote on the spot- about $1000. He filled in the three woodpecker holes, and removed my messy attempts to eradicate the bird. He then added several "toys" to keep the bird away- an owl face with metallic streamers, and four little bicycle reflectors to confuse it. Finally, he set up a speaker that broadcasts timed recordings of bird distress calls and predator bird calls. He came back a week later and painted the repairs, using paint we gave him. Final report- we have not seen the woodpecker since. Nice job!"

"Suspected something living under my house, and did not know if animal was attracting neighborhood coyote. Was surprised to find a pup litter of coyote babies under my house. When I called John he offered to come that Sat., but would be cheaper to come on Monday. Chose to wait. He came as expected, took care of the problem, left a cage for unfinished business, and came back a week later to remove the cage. He was very pleasant and advised me of cost upfront. Said many companies charge per animal removed, he did not charge like that. It was a flat rate. 7 babies would have been very expensive! There was a trip charge and a removal charge. Very pleased with service."

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"It was very considerate of Jon to call and say that he was going to be late due road conditions (it was pouring on Saturday).  I didn't mind because anyway they had given me an ETA between 0900am - 1100am.  I had mentioned in my communication with Sergio that the wasps' nest was situated on the mesh screen in the skylight above my garage, but I guess no one told Jon.  In any case, Jon went up on the roof and tried to access the mesh, but could not.  Instead he sprayed inside the skylight and down into the mesh.  I asked him to also spray around my sliding patio door because bees somehow found a way to enter my house.  Jon pointed out that there were holes in the brick wall where they made their nests.  He sprayed inside the holes and filled them with a spongy metal material.  I could see the effects immediately, as some bees tried to return to the nest but now could not.  All in all, very good service and Jon is a very polite, well-mannered young man.  I will use them again if I have any pests problems in the future.
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"They came in on time, and were very thorough. Bait they've placed is all pet and child safe. They inspected exterior of our home and sprayed repellents in likely nesting areas. Highly recommend"

"Excellent, Removed the nest and killed all of the wasps, came back to check that problem was solved.
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"After making a few phone calls to other Angie?s List pest control contractors, I selected E & M based solely upon availability.  I needed someone to investigate the animal noises my mother was hearing in her attic as soon as possible, and Mr. Bohlen was available.  When he arrived at her place, he was friendly, knowledgeable, and very respectful.  Upon his initial visit, he explained that he would set one (1) trap, and if that did not take care of the problem, he would in turn set two (2) traps.  He also explained that he could not set the traps on his initial visit because he did not have his ladder to perform an investigation; however, we established that he would return on the next day that was convenient to us.  At this point, I mentioned to Mr. Bohlen that I wanted it to be a live animal capture and release.  

When Mr. Bohlen returned, he set one (1) trap and told us that he would return in a few days to see if the trap worked.  A few days later, the trap was empty, turned on its side, and the food that was used as bait was gone.  Mr. Bohlen then set two (2) traps at opposing ends of the attic; he suggested as an alternative, that he lay down rat poison at which point I begged him not to kill ?Rocky?.  For the traps to be more effective, I provided some Planter?s mixed nuts as enticement for the live capture.  Upon placement of the traps, Mr. Bohlen could see where the squirrels were entering the attic.  He took pictures of the entry-point with his iPhone and showed the pictures to me, but mentioned that he did not know how to use the e-mail function on his new phone in order to e-mail the photos to me.  Upon his departure, Mr. Bohlen offered a temporary solution of mesh to keep the squirrels out, but with his description of their entry-point, we believed that a roofer was needed to replace the pest-control screen around the attic vent as a permanent solution.  Mr. Bohlen offered to give me the phone number of a roofer that he knew as soon as he spoke with the gentleman directly, and then he explained that he would return in a few days to check the traps.   

Those ?few days? turned into a full week.  Mr. Bohlen set the traps on Saturday and anticipated on returning on Tuesday.  He had to reschedule for Thursday; then tentatively rescheduled for Saturday.  At one point, I called him to ask him if he was still going to come to the house as he had promised.  He told me that he had to remain at home while he waited for a furniture delivery (or something like that).  In any case, by the time he arrived at my mother?s house, I was not feeling very charitable toward Mr. Bohlen, especially after I had removed the clothes from my mother?s closet numerous times in order for him to gain access to the attic?s trap door, only for him not to show.  To make matters worse, when Mr. Bohlen removed the traps, one (1) squirrel had perished.  He was apologetic and thanked me for my patience, but a bad taste was already in my mouth.  

In short, I never received an e-mail from Mr. Bohlen of the photo that I could use in order to get an estimate from a roofer; I never received a phone number of the roofer that Mr. Bohlen knew; and despite my desire to have live capture of the squirrels in the attic, one (1) died because Mr. Bohlen failed to check on the traps in a timely fashion.  And yes, my mother STILL has a squirrel problem, which I have decided that I will take care of personally.

I believe the rave reviews about E & M Pest Management, however, I think that Mr. Bohlen dropped the ball during this particular service call."

"The service went very well. They caught 6 squirrels in the first day. The price was reasonable. They were attentive. They listen to what I say."

2017 Super Service Award Winner! Windy Chimney Services is a family owned and operated company servicing all of Chicagoland. We have over 25 years of experience in the business. Here at Windy Chimney we pride our company on fair prices, reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated and as safe as we can on your particular task or project. We look forward to earning your business! We provide fireplace sweeps, dryer vent sweeps, furnace sweeps, chimney rebuilds and much more! Just have a look around our website (www.windychimney.com) and when you are ready to schedule an appointment, give our friendly office a call or email. We're here to help!

"I use them for pest control and lawn. They're excellent. I haven't had a spider or ladybugs or any mice in the garage at all since they've been doing my pest control. The lawn care is $49 a time and the pest control is $79 four times a season for pest control.  I've been using them for years."