Get matched with top water softener pros in Addison, IL

"I am very happy with his craftsmanship and professionalism"

"Super responsive, came within 24 hours, fixed the issue and told us what to look out for in the future. Polite and knowledgeable."

"Company was on time and communication was great! My new unit gives my family endless hot water which used to a problem of ours. Now it is one less thing to worry about. Price was fair for phenomenal work. Thank you First Response! We will be calling you every time now for our plumbing needs."

"Do not use them! They asked for more than 50% down to purchase materials and they left me with an unseasoned contractor when I was supposed to get a carpenter. They damaged my floors and hardwood stairs and left me with a hazardous staircase that was a finished and the first level not even started. I’ve requested money back and they blocked my phone number and I cannot reach anybody I’m going to file a claim to the Better Business Bureau for the serious situation that they left me in without even a reimbursement of payment. I’m an honest consumer warning anyone considering not to use them. Also the owner did not pay his employee for any labor of the job and the other 5 star posts are from the employees themselves. Do not trust"

"I originally spoke with the owner Patrick Lorenz,, who gave me an idea how we should approach this problem. I thought I needed a tankless hot water heater, which is very expensive but he gave me an alternative that I’m happy with. I had a tankless hot water heater in the past and that’s all I knew about getting instant hot water. The system he set up for me is just as good and cost pennies on the dollar compared to tankless. Might not be good for everyone, but it’s served our purpose. And I’m 100% satisfied I would highly recommend Lorenz Plumbing to anyone looking for a professional job and save a few dollars."

"This is the third time we've used Preferred Professional Plumbing in the last couple months. First, Grant and his assistant came out to replace our hose bib, the part that provides water to an outside spigot. While they were on that visit, I mentioned we'd need to buy a new kitchen faucet. He took a look and suggested we call Moen and ask for a warranty replacement. That saved us from buying a $300 faucet. He came out the following week and installed the new faucet. Both of those visits were great. Then last Friday, our 75-gallon water heater died. I called Grant, and he said he'd be able to get out the next day to replace it with either a new tank, or a tankless model. We opted for the tankless one for unlimited hot water. He again showed up on time and got us hot water with some temporary connections... you never realize how much you miss hot water until you don't have it. He came back twice more to run all the permanent water, gas, and air lines. He's a real artist with piping. I'll attach some pictures so you can see how neat and tidy the installation is. I heartily endorse Grant and Preferred Professional Plumbing if you want a job done right!"