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Complete Plumbing Services, Inc

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

We are a family owned/operated plumbing & HVAC company with over 25 years in the industry and a 2017 Super Service Award winner, offering residential and commercial services. We have focused on plumbing since establishment, but recently added HVAC services to our plumbing services and are offering the same level of expertise, care, and customer service that you have come to expect from our plumbing services. Kristina Johnson has 15 years’ plumbing office experience, but has been around plumbers all of her life. Her father, grandfather and uncle are all plumbers! It is probably no coincidence that she also married a plumber. Jerry Johnson has been a plumber for over 22 years. he is licensed through the State of Ilinois CCCDI (Cross Connection Control Device Inspector) and Med Gas Certified. Tina and Jerry have built on the family business and now run Complete Plumbing Services, Inc. in South Elgin, Illinois. We serve the Chicago Northern Suburbs, including Elgin, Bartlett, Schaumburg, St. Charles, Geneva, Elburn, Batavia and the entire Northern Illinois Region. We provide comprehensive services to our residential, commercial and industrial clients. When you call Complete Plumbing Services, it will probably be Tina who answers the phone. but no matter who answers, you can be assured that you will be speaking to someone who understands plumbing and HVAC services and we will be able to dispatch the help you need to get the job done–promptly and professionally.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Services include, air conditioner, but may not be limited to: Plumbing = toilets, drain leak detection and repair, faucets, garbage disposals, gas line leak detection and repairs. HVAC= furnace, humidifier, kitchens, laundry rooms, laundry trays, new additions. COMMERCIAL AND RESIDENTIAL SERVICES, other HVAC equipment. Remodeling= bathrooms, outdoor water spigot, sewer rodding and televising, sinks, tankless or standard water heaters, tubs/showers, water line detection and repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.047 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
Showing 1-25 of 47 reviews
Ed W.
Aug 2020
5.0
Yes, I recommend this pro
$300
Nick called and said he could arrive early if convenient and that was perfect. He quickly identified the source of a leak in a drain pipe between a second floor bathroom and basement. In less than two hours he replaced a section of pipe in the wall that had been damaged by a nail. His work quality was excellent and was very efficient. I now prefer paying an hourly rate as opposed to most plumbing companies that charge by individual services that keep being added after the initial estimate.

Bob Q.
Feb 2020
5.0
Yes, I recommend this pro
$315
I had called two other services, one that is a heavy presence on TV, and both of them quoted prices over $600. I spoke with Tina and she told me that it should be around $350. Nick arrived on time and made the repair. All work was done within an hour. Work area was clean and the work was done professionally, Nick gave me a final bill of $315, half of what the other two companies had quoted. Will use them again and have already recommended them to a neighbor.

Matt L.
Jun 2019
5.0
Yes, I recommend this pro
$90
Very good service. He seemed to take his time making sure everything checked out.

George H.
Dec 2018
5.0
Yes, I recommend this pro
$164
Nick did a highly professional job of removing my old toilet and installing the new one. Everything was completed quickly and cleaned up. This plumber is really good and very personable.

George H.
Oct 2018
5.0
Yes, I recommend this pro
Excellent work. Matched the estimate which was the lowest of the 6 plumbers I engaged.

Steve S.
Apr 2018
5.0
Yes, I recommend this pro
$450
Complete Plumbing rodded my main sewer line and charged me for the time they were there. They completed the job and I am very satisfied with their service. If you want an honest and fair plumber these are the guys to call.

Bridget C.
Feb 2018
5.0
Yes, I recommend this pro
Showed up on time. Completed list of HVAC & plumbing tasks requested during 1 visit. Convenient to have both lists done with one professional.

Gerri C.
Dec 2017
5.0
Yes, I recommend this pro
$1,375
happy. They cleaned up everyhting like nothing was done.
Response from Complete Plumbing Services, Inc

"Thank you for the review!"


Edward G.
Nov 2017
5.0
Yes, I recommend this pro
$140
Very Well, on time and very helpful

Kimberly V.
Nov 2017
5.0
Yes, I recommend this pro
$2,900
We called for a routine Furnace and Humidifier Check and Nick noticed our Water Pressure Tank wasn’t working properly and very old which could become expensive if not replaced. He also recommended that we replace the Hot Water Heater because it too was worn out. All the work was done when promised. The work area was clean when the job was completed. I would recommend them to anyone needing service.

Sandy M.
Sep 2017
5.0
Yes, I recommend this pro
$160
Nick came in and adjusted the pressure and changed out the check valves and the problem was sorted out in no time. I couldn't have been more pleased. Also, I called in the morning for an appt and got an afternoon appt even though it wasn't an emergency. Tina always kept me updated as to when the plumber was coming... Great job guys!!!!!
Response from Complete Plumbing Services, Inc

"Thank you , we look forward to working with you again for your plumbing, heating & cooling needs."


Ken C.
Sep 2017
5.0
Yes, I recommend this pro
$277
Outstanding job and it was done quickly and neatly.
Response from Complete Plumbing Services, Inc

"Thank you , we look forward to working with you again for your plumbing, heating & cooling needs."


Jeff K.
Apr 2017
1.0
Never returned my call, so did not use this company.

Donald L.
Apr 2017
5.0
Yes, I recommend this pro
Nick and assistant did a super job, on time and no mess left behind. Will gladly have them back if needed.

BEVERLY D.
Mar 2017
5.0
Yes, I recommend this pro
$480
Responsive, polite and very clear regarding the replacement of my sump pump!

Kathleen E.
Feb 2017
5.0
Yes, I recommend this pro
$195
The scheduling and service were great.

James M.
Nov 2016
5.0
Yes, I recommend this pro
unknown

Janet A.
Oct 2015
5.0
Yes, I recommend this pro
$190
Amazing!!  When I first called and spoke with Tina it was evident that she knows plumbing.   I told her what was happening with the faucet handles  and she understood the issue.  She located the particular parts, scheduled an appointment for the work to be done and let me know the name of the plumber coming to my home.  Nick, the plumber, called to let me know when he was on his way and was right on time.  I was able to secure my two dogs before his arrival.  He was courteous, knowledgeable and efficient.  He used booties over his shoes, placed a towel on top of my bathroom counter before he place any heavy tools on it and cleaned up after his work was completed!  One of the faucet handles was difficult to take off, as our well-water is full of minerals, he knew exactly how to get it off without delay.  My hats off to Complete Plumbing Services, Inc.  I will absolutely use them in the future and I highly recommend them to anyone with plumbing needs. 

BEVERLY D.
Oct 2015
5.0
Yes, I recommend this pro
$300
unknown

Glenn R.
Oct 2015
5.0
Yes, I recommend this pro
$280
Everything went well. Technician did great job all around.   not sure of date of service.

Janet K.
Sep 2015
5.0
Yes, I recommend this pro
$350
.

Kathleen E.
Aug 2015
5.0
Yes, I recommend this pro
$529
Late at night we heard water running into the downstairs area of our house and found what looked like a rainstorm coming through the ceiling. We turned off the water and called Complete Plumbing the next morning. Nick came out in the afternoon and fixed it. He explained what the problems were and replaced the corroded lines. Everything looks really good and dry now (it will probably take about a week or so for the area under the floor to dry out- it was a real gusher of a leak).

Robert A.
Jun 2015
5.0
Yes, I recommend this pro
$330
It went really well.  Service was great.  Nick, the plumber was really prompt and helpful.  Glad I found a new plumbing service!

Diana M.
Apr 2015
5.0
Yes, I recommend this pro
$290
Nick arrived on time and got right to work. He hooked up my laundry tub/cabinet and it works great! I will hire him again in the future.

Jan J.
Feb 2015
5.0
Yes, I recommend this pro
$240

I called the office at 7:30AM and Tina said they would be able to do the job today or tomorrow.  She called back to say they were just finishing a job and would be at our home soon.  They arrived just after 11:15am and were totally done by12:30 with everything working well.  After dealing with the other plumber who had returned twice to correct the leak and failed, dealing with Complete Plumbing and Nick was a great pleasure.  They arrived promptly and went to work.  They were neat, efficient and pleasant.  More importantly, Nick was extremely competent.  He is very experienced and really knows what he is doing.  This was a great relief to us after dealing with someone that did not know what he was doing. When Nick finished, he explained in detail exactly what he did and why.  There was a parts charge of the bolts and washers that had been stripped and not correctly attached.  It was a job that was finally done right!

 I highly recommend Complete Plumbing Services, Inc.


Showing 1-25 of 47

Licensing

State Contractor License Requirements

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FAQ

Complete Plumbing Services, Inc is currently rated 5.0 overall out of 5.
Complete Plumbing Services, Inc accepts the following forms of payment: CreditCard
Yes, Complete Plumbing Services, Inc offers free project estimates.
No, Complete Plumbing Services, Inc does not offer eco-friendly accreditations.
No, Complete Plumbing Services, Inc does not offer a senior discount.
Yes, Complete Plumbing Services, Inc offers emergency services.
No, Complete Plumbing Services, Inc does not offer warranties.