Get matched with top plumbers in Walcott, IA

"First, I want to say that TMI seems to have grown professionally since I last dealt with them in 2012.  I'm just getting started using Angie's List and so posted a review from my past work which wasn't favorable to them for the bad service I received at the time.

However, after speaking to them they did a great job of making it right by even reimbursing me (3 years later!) for the overcharges, sent me an apology letter, and apologized profusely over the phone.  While I previously would have never done business with them again, I think we'll give them another try in the future in our next bids for work on our rental properties.

Thank you TMI for being professional, following up on even an old issue, and for making it right.  It means a lot to the wife and I.

For those curious, my previous review is below.

ORIGINAL REVIEW FROM 2012 SERVICE WORK:

My bathtub had a leak where the faucet is and so I removed it. However, there was some kind of nut inside the wall that I couldn't get off easily and so I thought I should call a plumber to do it so that I don't brake it. | |The plumber came in, didn't smile or put booties on, looked at it... took out a pretty large pipe, twisted it off, and replaced the new faucet with one I already bought. | |Took him literally 15 minutes or less. Know how much he charged me for such a simple job? $300. That guy just made $20 a MINUTE or $1200 an HOUR from me. | |I complained to the company and all they said is, "It costs what it costs" and refused to refund me any part of the costs. | |I will NEVER do business with TMI, Inc. ever again. |I've spoken to at least 2 former employees of theirs who now work for other local plumbers (that I do trust) and they said TMI was terrible to their customers and very shady. | |AVOID THEM AT ALL COST - RUN!"

"The do not do general contracting projects and I need plumbing, electrical, constructions, tiling, etc."

"We would like to thank them for doing such a great job. They completed the renovation of our two bathrooms right on time and we are extremely happy with the outcome. This has been an awesome experience and we love the new bathrooms."

"I had a wonderful experience with Five Star Bath Solutions! From start to finish, the process was smooth, professional, and stress-free. The owner Nathan was extremely helpful, professional and followed through with everything he said including start time and completion of work to get done. Rob did the work, and he did an absolutely amazing job. He was friendly, knowledgeable,respectful, detailed, and clearly takes pride in his work. The finished result looks beautiful, and everything was completed with great care and quality. I would highly recommend Five Star Bath Solutions to anyone looking for excellent service and a job done right!"

Our number one priority is to serve our customers by anticipating their needs and exceeding their expectations. We do what it takes, every day, to make Hanson's Window and Construction, Inc., the best place for our family to serve yours.

"Jake and his team did an amazing job on installing our floors. We’re renovating our home and had our master bedroom/closet switched from carpet to laminate floors. The team was professional, answered all our questions, and completed the job as planned. They did such an amazing job that they’re also going to do the kitchen backsplash and plumbing once the countertops come in. I’m really happy with everything thus far and look forward to working with Jake and his team in the upcoming weeks. I highly recommend Picture Perfect for any of your renovation needs."

"Always answered or talked about my concerns without transferring me to multiple people. Knowledgeable, explained each step, installer was immaculate with cleanup. No complaints from us"

"Trey contacted me the same day that I placed my request He understood exactly what was needed and handled the entire project on time and on budget. We would highly recommend Sedenka Excavating and Habitat."

"Loved working with KD he is so professional, knowledgeable and polite. He and his assistant worked very hard at our very challenging concrete lift and repair. Highly recommend!!"

"Offered a used ,working dishwasher as the repair was going to be more expensive"