With years of experience in the fireplace industry, we are the experts you need to take care of your home or business. We handle all of your chimney and fireplace needs with great care. We will treat your home as we would treat our own. Give Hawkeye Fireplace a call today or visit our website at www.hawkeyefireplace.com, we look forward to working with you!
We are family owned and locally owned business we thrive for your full satisfaction and we try to have fun doing it. We want to make dreams come true with all of our clients. We offer competitive pricing.
"The technician was prompt, took apart the fireplace, cleaned and put it back together. She made sure everything was laid out on a towel, so nothing was dirtied. She reviewed how to use the unit and was very helpful. All done in a reasonable amount of time."
"I don't know what's up with this Rick guy and his company, but the "experience" I didn't have with them makes me seriously wonder who all those people are that gave him such a favorable rating for his roofing services. I called DeNeve on May 17th in hopes of getting them to give me an estimate on the repair/sealing of the flashing around my chimney-turned-linen-closet (the drywall in the closet was taking on moisture and developing a spot of mold. I decided to have the cause of the problem fixed before repairing the resulting damage). Whoever it was on the phone told me they'd be over that afternoon if they got time or definitely Monday around noon. "Great!" I said, "I can work with that." Well, he didn't show that day or Monday, according to my 26 year old son, who set aside his entire day to wait on these people. I didn't hear from them on Tuesday, so called again on Wednesday May 22nd. Same guy answered the phone and upon hearing that no one showed up, told me he'd look into it and get right back to me. He called back 5 minutes later to say that he himself would be at the house around 2 pm on Friday. Now again according to my son; the guy showed up on time and was mistakenly shown a very minor situation with my freestanding fireplace flue. I'd already explained to DeNeve both times on the phone, however, that the problem was with a brick chimney that had become a linen closet. So, if the man was confused about what he was to look at, he shouldn't have been. My son says the man was on the roof and gone without another word within 10 minutes. I have yet to hear anything from DeNeve. I don't know what DeNeve's problem is/was, but I'm seriously thinking all those glowing roofing reviews are plants. I gave DeNeve a fair chance to provide a service and they screwed it up. No way will I be calling them again. I got the same behavior from EJS Roofing. But they're about to get their own separate review.
ADDENDUM
Well, on June 3 or 4, Rick returned again. I had called another company and was expecting them that Monday or Tuesday, but it was DeNeve I discovered working on my roof at the appointed time.
I say "discovered" because there was no announcement upon his arrival. Just somebody walking on my roof. It was Rick and he was sealing exposed meshing around the chimney in question. He explained they'd been very busy the past week and apologized for not showing up as scheduled - the patch job is free.
"OK, cool", I thought. And as I pulled away for work before he was quite packed up, I asked him for a statement of what he'd done. "Sure!" he said, again apologizing for the inconvenience.
Upon my return home, I found in my post box, a barely legible invoice stating "seal chimney where webbing is thin" It's undated; so that hasn't helped me remember if it was Monday or Tuesday. And I certainly won't be able to use it as a very convincing record that anything was actually done.
So, I was wishy-washy on the phone, eh? (Says Rick in his Jun 2 response to my original review). Perhaps (objectively; I doubt it). But that still doesn't explain the contractor's behavior.
I can't testify to the quality of the free patching because it's going to take a more persistent spate of water on the roof to say whether or not the patching worked. So far - even with these past few relatively heavy rains - all is well.
So, now, Rick did, indeed, call me a couple of times after this, asking me to adjust my original Angie's review, and I promised I would - which I am. And I'm sorry, Rick. You seem to be a nice enough guy and all, and you did me a small favor... It's just that the professionalism and follow-through delivered is still a bit wanting."
"I was surprised that they worked on July 4th, on a holiday. They were there three days in a row and they did a fine job. They were very meticulous as far as cleaning up afterwards, they didn’t anything back. It just came out real neat. It was extremely hot, probably about 100 degrees."
"The grill had a warranty with Sears and as such I did not have to pay anything. I had an overall positive experience with them. As long as I have the warranty with them they seem to be prompt and pretty efficient. They get the job done and even if they can’t they seem to find a way to fix it. I would use them again in the future."
"If I could give James Brown an A+, I would. My husband and I are thrilled with the fireplace mantle that he designed to our specifications, built and installed for us. We had never liked the mantle that was original to the house, but wanted one that was wider and better suited to the furnishings and the uses to which we put our family room. After we left a message for James, he contacted us to set up an appointment and look over the project. We discussed reusing an alternate mantle but the modifications that would need to be made didn't make sense. We then discussed how we planned to use the new mantle and some design ideas, but we were completely relying on James to figure how to build and mount it to a solid brick wall. James stopped in a few days later with some moulding samples that we could use to decide on proportions and size and we shared ideas to come up with a final design. We did not have any specific timetable but James suggested the whole process could take about a month, which was fine with us. After that meeting James went to work on the construction job and did stop in a time or two to check on stain colors and measurements, etc. At the end of a month, the new mantle was ready to install. He understood our wishes and ideas and designed and constructed EXACTLY what we wanted! I am only sorry that we waited so long to make this change because it has really made a difference in the room! I believe James will be posting a photo of the installed job, and we would just like to say that it's even better in when seen in person. I highly recommend him and in fact, we have already talked with him about some other projects we would like him to tackle. Ihope we will be seeing him shortly to start work on those!"
"Project was done to completion. Quality work. Attention to detail. The workers were respectful. The worksite was cleaned after the work was done. No issues at all. Based on examples/pictures I saw from this company, I would recommend Osman Masonry for many types of projects."
A chimney without a liner is not recommended. Chimney liners protect the surrounding structure from heat, reducing the risk of fire or structural damage. Just as important, liners prevent carbon monoxide and other toxic gases from leaking into your abode by guiding smoke and gases out more effectively. Remember, installing a liner ensures safety and extends the life of your chimney.
Yes, an outdoor fireplace should use fire bricks. Fire bricks are specially designed to withstand high levels of heat and thus won’t crack as easily as regular bricks when exposed to the intense heat inside a fireplace.
Yes, you can use an existing chimney with a wood-burning stove if it meets specific requirements. The stove’s vent pipe size must be compatible with the size of your chimney flue. Your contractor can tell you whether your chimney is suitable for installation.
The best style of chimney cap for a brick chimney is one that fits tightly around the brick top of the chimney. The cap should have a screen to fully enclose it to keep animals out. The best materials include stainless steel, copper, or aluminum that fit tightly or are custom fabricated for a perfect fit on your chimney.
Burning wood and wood products such as pellets create carbon monoxide that’s poisonous to humans and pets. Pellet stoves need to vent to the outside through an approved vent or chimney to expel the exhaust.
The Robins, IA homeowners’ guide to fireplace services
From average costs to expert advice, get all the answers you need to get your job done.
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