Best fireplace pros near Marion, IA

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"The technician was prompt, took apart the fireplace, cleaned and put it back together.  She made sure everything was laid out on a towel, so nothing was dirtied.  She reviewed how to use the unit and was very helpful.  All done in a reasonable amount of time."

With years of experience in the fireplace industry, we are the experts you need to take care of your home or business. We handle all of your chimney and fireplace needs with great care. We will treat your home as we would treat our own. Give Hawkeye Fireplace a call today or visit our website at www.hawkeyefireplace.com, we look forward to working with you!

"We have Frontpoint at two houses. We had been looking for ways to cut our monthly expenses (Frontpoint is approx. $100 per month total), so I called them to find out what I could do. They informed me that I was under contract for another year, and that I cannot get out of the contract without an early termination fee that is equal to the cost of the service. I'm a little disappointed, because the upfront cost of the system was very expensive ($1,000+) for each house, so it seems odd that I would get sucked into this contract. Nevertheless, I forgot that I signed up for this with them. My calendar is marked for the day that my service ends, and I will be switching to a company that charges about half of what they do. They have OK customer service and are very responsive, but the wireless system had some issues with reception in my house due to a fireplace, and then they didn't want to work with me to get that resolved. They're OK, but I can't really recommend them."

"I don't know what's up with this Rick guy and his company, but the "experience" I didn't have with them makes me seriously wonder who all those people are that gave him such a favorable rating for his roofing services.
I called DeNeve on May 17th in hopes of getting them to give me an estimate on the repair/sealing of the flashing around my chimney-turned-linen-closet (the drywall in the closet was taking on moisture and developing a spot of mold. I decided to have the cause of the problem fixed before repairing the resulting damage). Whoever it was on the phone told me they'd be over that afternoon if they got time or definitely Monday around noon. "Great!" I said, "I can work with that."
Well, he didn't show that day or Monday, according to my 26 year old son, who set aside his entire day to wait on these people. I didn't hear from them on Tuesday, so called again on Wednesday May 22nd. 
Same guy answered the phone and upon hearing that no one showed up, told me he'd look into it and get right back to me. He called back 5 minutes later to say that he himself would be at the house around 2 pm on Friday.
Now again according to my son; the guy showed up on time and was mistakenly shown a very minor situation with my freestanding fireplace flue. I'd already explained to DeNeve both times on the phone, however, that the problem was with a brick chimney that had become a linen closet. So, if the man was confused about what he was to look at, he shouldn't have been.
My son says the man was on the roof and gone without another word within 10 minutes. I have yet to hear anything from DeNeve.
I don't know what DeNeve's problem is/was, but I'm seriously thinking all those glowing roofing reviews are plants. I gave DeNeve a fair chance to provide a service and they screwed it up. No way will I be calling them again. 
I got the same behavior from EJS Roofing. But they're about to get their own separate review.

ADDENDUM

Well, on June 3 or 4, Rick returned again. I had called another company and was expecting them that Monday or Tuesday, 
but it was DeNeve I discovered working on my roof at the appointed time.

I say "discovered" because there was no announcement upon his arrival. Just somebody walking on my roof. It was Rick and he was sealing exposed meshing around the chimney in question. He explained they'd been very busy the past week and apologized for not showing up as scheduled - the patch job is free.

"OK, cool", I thought. And as I pulled away for work before he was quite packed up, I asked him for a statement of what he'd done. "Sure!" he said, again apologizing for the inconvenience.

Upon my return home, I found in my post box, a barely legible invoice stating "seal chimney where webbing is thin"
It's undated; so that hasn't helped me remember if it was Monday or Tuesday. And I certainly won't be able to use it as a very convincing record that anything was actually done.

So, I was wishy-washy on the phone, eh? (Says Rick in his Jun 2 response to my original review). Perhaps (objectively; I doubt it). But that still doesn't explain the contractor's behavior.

I can't testify to the quality of the free patching because it's going to take a more persistent spate of water on the roof to say whether or not the patching worked. So far - even with these past few relatively heavy rains - all is well.

So, now, Rick did, indeed, call me a couple of times after this, asking me to adjust my original Angie's review, and I promised I would - which I am. And I'm sorry, Rick. You seem to be a nice enough guy and all, and you did me a small favor... It's just that the professionalism and follow-through delivered is still a bit wanting."

At EJs Roofing, you are going to get a company that is licensed, insured, and experienced. We are focused on providing you with quality service at an affordable price. From offering manufacturer warranties to backing up all of our work with a 100% workmanship guarantee, you can rest assured that we always have your best interest in mind.

"If I could give James Brown an A+, I would. My husband and I are thrilled with the fireplace mantle that he designed to our specifications, built and installed for us.  We had never liked the mantle that was original to the house, but wanted one that was wider and better suited to the furnishings and the uses to which we put our family room.  After we left a message for James, he contacted us to set up an appointment and look over the project.  We discussed reusing an alternate mantle but the modifications that would need to be made didn't make sense.  We then discussed how we planned to use the new mantle and some design ideas, but we were completely relying on James to figure how to build and mount it to a solid brick wall. 
James stopped in a few days later with some moulding samples that we could use to decide on proportions and size and we shared ideas to come up with a final design.  We did not have any specific timetable but James suggested the whole process could take about a month, which was fine with us.  After that meeting James went to work on the construction job and did stop in a time or two to check on stain colors and measurements, etc.  At the end of a month, the new mantle was ready to install.   He understood our wishes and ideas and designed and constructed EXACTLY what we wanted!  I am only sorry that we waited so long to make this change because it has really made a difference in the room!
I believe James will be posting a photo of the installed job, and we would just like to say that it's even better in when seen in person. I highly recommend him and in fact, we have already talked with him about some other projects we would like him to tackle.  Ihope we will be seeing him shortly to start work on those!"

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!

Serving eastern Iowa for over 10 years. 4-5 Employees offering over 35 years in the masonry trade.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.