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"Excellent service"

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"Thumbs up for the construction at my residence, a three story elevator shaft"

"I would highly recommend Sean at Stars and Pipes Plumbing! I was building out a new bathroom in my basement and he helped with so many things. He’s super knowledgeable and patient and was available over the phone when I was tinkering with some things on my own. He also recently helped replace my water heater burner and pressure relief valve and got it working back in no time. He’s a true professional and someone I will continue to use in the future."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"First OFF, ANGI should be ashamed to have this company as contractor. I would STRONGLY recommend not using this contractor for anything. They attempted to replace a toilet i purchased and it was not done correctly. When i tried to call them on it, the never returned my call. When i finally spoke to someone they spoke to me like i was stupid and suggested i do a google search and the plumber (another contractor) that explained their mistakes did not know what they were talking. Despite the fact they installed the toilets perfectly with no issue. They refused to make it right to my satisfaction. They are overpriced, nickel and dime you to death and have the absolute worst customer service. So if you are looking for a shady contractor who doesn't do good work, will "scam" you out of your money and provide the absolute worst customer service then i would say this the contractor for you. If you are looking for a good and reputable contractor that will do good work and provide good customer service, i will have to tell you like the tech they sent out to try to fix their mistake.... "You are better off hiring someone else". If anyone would like more detail or documented proof how this contractor should never be used EVER... feel free to contact me. I truly hope this helps you make the right decision of NOT HIRING THESE BOZOS"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"Very good from the beginning"

"Work That was needed: Installation of sump pump in crawl space in order to remove water in crawl space. Estimate of $1665 was sent via email on 4/4/2024. Details were not presented on the invoice, but Mr. Dye with Ready Plumbing assured us that the final invoice would have details of work that was done. ½ payment was made prior to work starting and remaining ½ was made upon completion of the work. Work was completed on April 11. Unfortunately, we were not able to physically go under house and examine the work. Mr. Dye assured us that he would send pictures and the final invoice would detail the work done. A few days after the installation my husband was forced to go into crawl space because of an issue with the furnace and was able to see the work that was done. That is when we saw the work that was done. On April 16 we sent an email to Mr. Dye with our concerns. Portion of the email is listed below: We would like to discuss the sump pump installation that you did at 80 Princeton Trace. After examining photos of the work and making a physical examination of the actual area we have identified several areas of concern that need to be corrected. • The pump was placed in a bucket and should be placed in a sump basin with the appropriate lid. The paperwork for the pump (that Mr. Dye gave us) had instructions that detailed that pump should be placed in a basin with top. • The dirt that was dug out for the pump pit should be removed from under the house. • Surface in the crawl space should be graded so water would flow to sump pump pit (which should have been lowest part of the crawl space.) Plastic covering should be replaced (if possible). • Some type of peat gravel should be placed in the bottom of the sump pump pit. Mr Dye refused to make any corrections or discuss how we could come to any agreement without more funds."

"The Electrician was top notch all the way. Everyone was very knowledgeable and understood their job. Well the price was right and the work was outstanding."