Approved Pro
Premier Home Pros, LLC
Bathtub Installation and Replacement, Shower Installation and Replacement,
About us
Premier Home Pros specializes in full bathroom remodels and installs finely crafted bathtubs and showers in as little as one day. With maintenance-free solutions and a variety of stunning designs to match your style, getting your dream bathroom has never been easier and more affordable. All of our products our backed by a full lifetime and service warranty program to offer customers the last system they will ever need. Get a FREE design consultation and transform your bathroom into a space that's not only functional, beautiful.
Services we offer
Bath Replacement, Shower Remodels, Shower to Tub Conversions, Tub To Shower Conversions, Walk-In Tubs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.655 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 5% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 55 reviews
Don C.
Aug 2025
Shower Installation and Replacement
We signed with Premier home pros on May 14, 2025, for what was promised to be a 2-3 day, shower remodel. Instead, it turned into an 8 week ordeal with repeated return trips, broken promises, and mounting frustration. Nothing went right. Only after contacting the corporate office, did the local franchise agree to provide the promised pivot door at no cost. The installed shower pan was not level and flexed under foot. They had to cut out the initial shower pan and replace it with a new shower pan. The window kit had to be installed numerous times before they were able to accomplish its installation in a way that looked professional. Even their own, Field Manager could not believe the poor job that was initially done. It ended up being the most painful experience of dealing with a company in my 73 years of life. If you hire them, you best get everything in writing because their word means nothing.
Response from Premier Home Pros, LLC
"We?re very sorry for the delays and issues you experienced. This is not the standard we strive for, and we appreciate your feedback. Please contact us at 734-224-2779 so we can review and ensure everything is resolved."
Charles W.
Jun 2025
Shower Installation and Replacement
Great work. I love it.
Response from Premier Home Pros, LLC
"Excellent! Thanks for taking the time to leave us a review - we really appreciate it!"
Mel B.
Jun 2025
Shower Installation and Replacement
The shower is beautiful! Excellent quality, the installers were efficient and friendly! It was done in 2 days, I couldn?t be happier,
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for taking the time to leave us a review! Enjoy your new shower."
Anthony E.
Mar 2025
Shower Installation and Replacement
Premier Home Pros did an excellent job with our shower remodel. You can't go wrong with these pros
Response from Premier Home Pros, LLC
"We appreciate your feedback! Thanks so much, Anthony!"
Barbara S.
Mar 2025
Shower Installation and Replacement
The two gentlemen that did the installation worked tediously through out the day. I didn't expect it to be completed in one day. They worked into the evening and finished. They did leave a couple of there items behind. Did an excellent job. Love my walk in shower.
Response from Premier Home Pros, LLC
"Wonderful! Thank you so much for taking the time to leave us a review! We really appreciate it!"
Judy W.
Jan 2025
Shower Installation and Replacement
After I fell in the tub in my new home, it was always my intention to replace the tub and the tiny, slippery shower cubicle with a safe walk-in shower. Going with Premier was a no brainer they installed a gorgeous, SAFE walk-in shower customized especially for me. The floor has grooves that keep me from slipping. There are two hand hold bars that keep me steady on my feet. They even installed a stone bench inside the custom shower stall so that I can sit comfortably when needed. Premier offers so many colors of real stone that it was hard to choose. The installers were knowledgeable, friendly and polite. Way to Premier!
Response from Premier Home Pros, LLC
"Wonderful! Thank you so much for taking the time to leave us a review! We really appreciate it!"
Jimmy R.
Jan 2025
Shower Installation and Replacement
Premier Home Pros worked on two of my bathrooms this week. The work completed is outstanding and beautiful. It took only THREE short days to redo two bathroom tubs/showers.
The team was on time, courteous, and professional. They did not stop for breaks. The team always kept the work area clean, and after the job was completed they left my two bathrooms spotless. Art & Christian were very polite, helpful with any questions, showed up on time, and worked the long hours needed.
I highly recommend this group for any of your home improvement needs.
Fast, Friendly, & Courteous
Patricia C.
Oct 2024
Shower Installation and Replacement
THERE WAS A 5 MONT DELAY FROM CONTRACT SIGNING T\O COMPLETION OF THE WORKTHO THEPROBLEM WAS NOT THEIR , THEY DID NOT COMMUNICATE THE INFORMATION TO ME. THE WORK ITSELF WAS MOST SATISFACTORY.
William C.
Sep 2024
Shower Installation and Replacement
The sales guy was very good and friendly. The installers were very nice, however they did not do a great job of installing the shower. We have the sealer smeared on out walls and the shower doors would not close correctly. It took over a month for them to finally come out and fix them. They kept giving me a day and time to come but they never showed up. The shower works great, but the installer were very messy with their work.
Response from Premier Home Pros, LLC
"According to our notes, this issue has been resolved. If you have any additional feedback or concerns, please don't hesitate to call us at 1-855-209-7818 (Line 4). We appreciate your time and feedback!"
Melodie P.
Aug 2024
It took 2 weeks before I was able to use my shower due to the shower leaking out the door. I notified the company and they sent out a supervisor, then it was a week from that visit that I was notified that someone was coming.to fix the leak, it took 2 weeks to resolve the issue. The contractor miss measured for my shower door and then had to cut 2 holes in my wall to place studs so he could attach the door correctly. He replaced the dry wall and applied the mud but never finished it. Also the trim work around the shower was poorly done. I am a 74 yr old widow and had to have someone else come and finish the wall and redo the trim
Landon C.
Aug 2024
The whole team were professional, friendly and kind! They delivery a great product for a excellent price!
Response from Premier Home Pros, LLC
"Great to hear, thank you for your feedback!"
Earl D.
Aug 2024
very polite
Response from Premier Home Pros, LLC
"Wonderful! Thank you for your review!"
Veronica S.
Aug 2024
Bathtub Installation and Replacement
Project complete in one day. The installers work with me in installing per my needs.
Response from Premier Home Pros, LLC
"Great to hear! Thank you so much for your review!"
Ben C.
Apr 2024
Bathtub Installation and Replacement
They seem to be very well established and did a very good job on installing our tub / shower. If I am very interested in an interview and having my aunt's put one into
Lauren T.
Mar 2024
I had a great experience working with Adam and John. They were extremely diligent and meticulous in their work, producing fantastic results without taking any shortcuts. The salesman, however, was a bit challenging to work with. Nonetheless, thanks to Adam and John, my vision was successfully brought to life.
Mark F.
Mar 2024
Google Review
I'll start with the positive. Bathroom is beautiful! Gentlemen that came to my house, really nice people. Now the negative, which carries more weight. Woman that came to our house told us that all installers are in house and don't use subcontractors, and learn everything from the company. They did this work prior. She also said that she would check in after install was done. Not even a text. One of the gentlemen (another incredible guy) that came to train the other gentlemen did the plumbing but forgot to install a part correctly. I now have a patched hole in my living room ceiling because of a leak. Guys are coming back because a 2nd leak has stained my ceiling. Now, the thing that hurts most is I asked if my payment would be $200 or less because that was max that I can afford. My 2nd bill just came and it was over $250. For such a beautiful bathroom, the headaches have become too much. I really like my bathroom but I'm really disappointed with being misled to get a purchase. I added a photo to show how beautiful the bathroom is. It's up to you to risk the other stuff.
Response from Premier Home Pros, LLC
"Hi Mark - Your bathroom really does look beautiful! We're so sorry to hear about the hiccups along the way. It sounds like you are in touch with a representative, but please do not hesitate to reach out if you need further assistance. Thank you."
Leigh R.
Mar 2024
Courteous, professional, went the extra mile to get the job done
Denise D.
Feb 2024
Excellent work and Service
Mary F.
Feb 2024
We love everything about our new walk in shower. Mickey and Dave were our installers. They were on time and worked all day to get the job done in one day. They did quality work and and it showed! Very polite guys that know their job. I highly recommend them! Life time warranty was what convinced us. Seeing the product installed was outstanding. Our sales agent was Lewie, another great guy. Without his expertise we might have interviewed another company. Thank you Premier Home Pros for a job well done!
James C.
Jan 2024
They completed two bathrooms within a week. They were kind and thoughtful of the home interior and did a very satisfying job. We love our new bathrooms. Premier Home Pros have a thumbs up from usð ¥°
Response from Premier Home Pros, LLC
"Wonderful! Thanks so much for taking the time to leave us a review! We appreciate your feedback!"
Robert S.
Jan 2024
Had a bathtub taken out and converted to walk in shower unit. The quality seems top notch and installer was great. Installation was over 2-3 days but this was due to a bad snow storm in the area with hazardous roads that caused traffic accidents. The installer went out of his way to do everything he could to expedite it while maintaining a quality install, which I feel he accomplished. Only part I did not like was the hard sell approach of the sales person. Be prepared. Fortunately I had done my research on this company and am comfortable in my decision. Time will tell how well it holds up, but the warranty looks like a good lifetime one. Would definitely use them again.
Response from Premier Home Pros, LLC
"Thanks for your comments! We're glad to hear you are happy with the final outcome. Thanks for recommending Premier."
Linda S.
Jul 2023
Bathtub Installation and Replacement
Beautiful new bathroom!!Love this company, great work, prompt,neat and clean up at the end of the day !! I have already recommended them .
Stuart S.
Jul 2023
Shower Installation and Replacement
Great Job
Charles K.
Jun 2023
Shower Installation and Replacement
Good
Lora L.
May 2023
Sloppy unprofessional work. Customer service is not existent.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Premier Home Pros, LLC is currently rated 4.6 overall out of 5.
Monday: 5:00 AM - 11:00 PM
Tuesday: 5:00 AM - 11:00 PM
Wednesday: 5:00 AM - 11:00 PM
Thursday: 5:00 AM - 11:00 PM
Friday: 5:00 AM - 11:00 PM
Saturday: 5:00 AM - 11:00 PM
Sunday: 5:00 AM - 11:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer a senior discount.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.