Get matched with top kitchen and bathroom remodelers in Tyrone, GA

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"I had both my bathroom and kitchen renovated and they made it easy. I have heard horror stories about working with contractors and kept putting off renovations until I had to do it. I absolutely love my bathroom and kitchen. They did a fantastic job and really listened to all my concerns. I felt well taken care of and got more and better than I asked for. I highly, highly recommend."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"Good Job. Above average"

"Was happy with the quote and then the cost started adding up as the job went on, which is to be expected if hidden problems are found. Gutters removed, look at the facia, that will be another 2800. Ok fix it. oh you want those other 2 spots of soffit fix, which was visible at start, that will be another 150. Ok fix it. My house has wood gable vents and the paint job that was done on them still has bleed through, so when I asked if we could go with a darker color, that will be more money. So as to why I won't use again. I pointed out that the old paint was still visible around an outdoor outlet and the picture below shows how they chose to fix it. I removed all of that Caulk myself before it totally dried. The prep work on the peeling windows consisted of pressure washing and then paint right over what didn't fall off. When reinstalling my screens I noticed rotted wood at bottom edges of windows had been painted over. Now I paid for PVC brickmould to be replaced but this rot is right next to and behind the new trim. And they just painted over it. I noticed the paint in two locations had bubbles in these areas so I pushed on it and my finger went through, into rotted wood. When he came out to look at it, he said that wasn't in the price. I said why wasn't this brought up? And why did they paint over it? He said they didn't see it and that wasn't in the price. I said then why did they cut it out of other areas and paint right over it? We went back and forth and I thought for the price I paid and the fact they had that opened up, it should've been addressed. He didn't agree, so after he tried getting more money from me, I said don't worry about it I'll find someone else. What he didn't know is if he would've made it right I had 2 bathrooms, a kitchen, interior painting, a fence, and outdoor living space to be done. My mistake was giving the final check to his gutter crew without doing a final walk around. After he was fully paid he didn't seem to interested in my concerns. And it isn't like this was weeks after the job. This was the next day that I found the rot."

"I had an amazing experience with Built Different Construction! From start to finish, their team was professional, efficient, and highly skilled. Ty took the time to understand my vision, provided excellent recommendations, and delivered top-notch craftsmanship. The attention to detail was impressive, and the project was completed on time and within budget. Communication was seamless throughout the process, making the entire experience stress-free. If you're looking for a reliable and quality-driven construction company, I highly recommend Built Different Construction—they truly live up to their name!"

"It went very well!"

"The work was done timely, effectively and with great skills. They were good in time management, patient and diligent. Good communication."