Get matched with top small appliance repair technicians in Tybee Island, GA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Outstanding professional, did a great job, worth every penny and would hire her again."

"The owner of the HVAC company that we had used for 40 years retired earlier this year and highly recommended Westberry Heating and Air if we had any problems. Our 30 year old upstairs unit stopped working so we called Westberry who very quickly sent out a service technician (James) who checked the unit and informed us what needed to be done but that because of the age of the unit it was advisable to replace it. We had already had other repair work done on it so this was not unreasonable advice. We were given a quote and agreed to its terms. Just like clock work the team showed up at the appointed time and went to work. They removed the old unit and replaced it with a much more efficient one. The inside unit was located in the attic which provided little room to work. It is more like a crawl space (no room to stand) and it was a very hot day but they persevered and finished the job that afternoon. Sometimes the best laid plans go awry and there was an issue with the newly installed unit. Again James came to analyze the issue and advised that it would be rectified the next day. There was no interruption in the unit operating and continuing to cool. Again, like clockwork the owner, David Westberry, arrived the next morning and he and a team member completed the required fix, and checked the entire unit to assure that there were no other issues. The measure of a man and his company is more often proved when everything does not go exactly right and our entire experience illustrates that David and his employees possess a very high degree of truthfulness and integrity. We would not hesitate to use them again!"

"Arrived on time with correct part and was very professional and polite. Will definitely hire again for any appliance repair"

"Excellent and fast work from friendly team!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Tiles for the shower walls, bench, niche and curb were chipped when cut. Will, the project manager, said they would be covered when grouted. That was not true. Linear floor drain was to be removable but was grouted in. Solution was to remove grout with a box cutter that left the area around the drain look like it was gnawed instead of cut with a tool. The shower head had 3 settings 2 of them were little more than a trickle. The sink faucet was not tightened to the counter. The painter put 2 divots into my walls. If I didn't see him do it they wouldn't have repaired them. They did patch the divots but I know where they are so I see them every time I walk by. Be very careful with Rickey, the project estimator and Will. Both will tell you what you want to hear and not deliver. RNR had decent reviews but now every time I walk into the bathroom I am reminded of the shoddy work that was done. My mistake was to pay them before the job was complete. Keep a close eye on your job."

"Super! Efficiently done, courteous and professional. Will re-hire again. Highly recommend!"