Westberry Htg & Air

The owner of the HVAC company that we had used for 40 years retired earlier this year and highly recommended Westberry Heating and Air if we had any problems. Our 30 year old upstairs unit stopped working so we called Westberry who very quickly sent out a service technician (James) who checked the unit and informed us what needed to be done but that because of the age of the unit it was advisable to replace it. We had already had other repair work done on it so this was not unreasonable advice. We were given a quote and agreed to its terms. Just like clock work the team showed up at the appointed time and went to work. They removed the old unit and replaced it with a much more efficient one. The inside unit was located in the attic which provided little room to work. It is more like a crawl space (no room to stand) and it was a very hot day but they persevered and finished the job that afternoon. Sometimes the best laid plans go awry and there was an issue with the newly installed unit. Again James came to analyze the issue and advised that it would be rectified the next day. There was no interruption in the unit operating and continuing to cool. Again, like clockwork the owner, David Westberry, arrived the next morning and he and a team member completed the required fix, and checked the entire unit to assure that there were no other issues. The measure of a man and his company is more often proved when everything does not go exactly right and our entire experience illustrates that David and his employees possess a very high degree of truthfulness and integrity. We would not hesitate to use them again!

Job was too expensive for the amt of work

Amazing. The owner personally showed up or the estimate. The workers that showed up to do the install were very professional and completed the job in a timely manner.

We've used Westberry for several years for service, both routine and repair. Last fall it became clear our fifteen year old AC had seen better times. Westberry did the job on time and efficiently. They cleaned-up after themselves and did a professional job. As an aside, in my opinion, at a competitive price. They are my go to for AC service and will continue to be.

James was prompt, pleasant and thorough.

I have a rental property from when I was stationed at Hunter Army Airfield and currently live out of state. David was very helpful and his company did a great job. I would also like to say thanks for supporting the military and providing a discount that I truly appreciated. I would definitely recommend his company and let others know that his 10 year labor warranty is one of the best that I have seen. Thank you Westberry.

I have used Westberry HVAC for several years for biannual service, repairs, and replacement for my HVAC system. When Hurricane Irma flooded my old AC compressor, the team even built an elevated pad for the unit to sit on outside and hopefully prevent any other minor flooding incidents. I have the same technician come to my house each time, and although his name eludes me right now, he is always polite and gets the job done as quickly as possible. Their annual service contract is $162 and includes two visits per year for check ups. I have not used other companies so I don't know how their prices compare, but I have no need to go any place else.

I was very pleased with what they did. They're professional, friendly, thorough, efficient and courteous.

Very good. On time with excellent communication.

They were so punctual and professional. They told us our system was old, and will likely need to Ben replaced. But since it’s unseasonably cold they just fixed what needed to be fixed to keep us warm until things calmed down. Will definitely shop them when we get our new system!

The technician was here quickly within a half hour and only charged us for the service call he installed a new fuse and he installed the Nest thermostat correctly!!

My air conditioner failed on a Saturday with 90+ heat. They came very quickly and advised me my compressor was shot, it was no longer under warranty, would cost almost $2,000 to fix but tech said he doubted that was all that was wrong and recommended a new unit (at $6000+). I called another company who was unable to come until Monday. Thank goodness I waited! The other company was able to tell me the compressor WAS under warranty and the rest of the unit looked good. They replaced the compressor, cleaned all my ducts, and re-sealed them. Also did a full inspection. All for less than $800. If I had not received a second opinion, I would have been out thousands of dollars. If you call this company- beware and get a second estimate!

They were early, yay! Neat, professional and will absolutely use again. James, the AC technician is the best!

I had a pretty good experience. They were pretty good and pretty knowledgeable.

Excellent. I would use them again.

Very reasonable time spent on repair. Professional.

All was well

Good - see above comments.

The owner of the company came to see what the job required midweek. We were emailed a bid on a Thursday, we email a positive response over the weekend and the work was completed during that week. I liked the fact the owner came early before the work started to answer questions and direct his workers. He was on site several times.

i found the Savannah Dream Team for HVAC!!! The thing that impressed me most about David and his team were previous customer's reviews. People used words like trust and integrity. The bottom line for any installation comes down to the who installs it. I searched Angie's List, reviews for HVAC products and the BBB. I intially called Westberry HVAC to have my ducts cleaned. They told me even after cleaning ducts and the coils the system was still old and duct work not sealed properly. I used a lighter flame in the past to see if the air was coming out and now I can feel it blowing across the room! I thought I would be without heat for a night but David was so thoughtful in replacing a section at a time so I was never without the meager heat the old system produced. Words just cannot convey how absolutely thrilled I am to have chosen David. I recommend them with confidence. Yes, integrity, honesty along with experienced and professional are what you can expect. These guys are so AWESOME!

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They did quite well. They traced down an electrical problem that I had. They were extremely good on purchase and installation that I made. Price was good and I have a 10 year warranty on the unit and labor which, is unheard of. They put stuff on the floor, so they wouldn't track stuff through the house. They were professional about it, and I was impressed with that. I'd call them back, they're good people. I called, the guy came out and gave me an estimate. He came a few days later, he brought two or three guys with him, and installed both units the same day. I was happy with them. They gave me a fair price and did what they said they would do. They were quick about it, did a good job, cleaned up afterwards, and I couldn't find anything wrong with it. I have recommended them to my neighbor.

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