Their employees caused two gas leaks at our home. They tried to cover up the first leak by placing water pipes over the main gas line then wrap it in electrical tape. They also didn't install the regulator correctly which caused the second leak. Then, he tried to bill me an additional $425...

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TRUSTED BY SUGAR HILL, GA HOMEOWNERS
4.5
Average homeowner rating92
Verified gas leak repairs reviews
Verified Reviews for Gas Leak Repair pros in Sugar Hill, GA
Last update on October 13, 2025
- Jennifer R.
- Louise W.
Arrived when promised, did the repair in a prompt and professional manner and has not leaked again. Job well done!!
- Garratt P.
Excellent. Bob arrived at the scheduled time, diagnosed the cause of the leak, provided options and completed the repair in the time and st the cost we agreed to.
- Bridget E.
Our leak ended up being cracks in the disposal. Repair was made and all is in good working order...now we have a new disposal and no leaks!
- Cynthia C.
I called The Twins initially to look at my gas water heater to make sure it was in good shape. I just bought my condo (which was "flipped"...but badly) and everything major has had to be replaced or fixed. Well, the water heater was fine...a newer one. I had them look under the kitchen...
Find Gas leak repair technicians in Sugar Hill

Rooter Johnson Plumbing
Rooter Johnson Plumbing
Rooter Johnson Plumbing provides same day repairs. We are experienced and licensed plumbers based in Atlanta, GA and servicing all surrounding areas. We provide a fast, efficient and high-quality repair and installation service with affordable pricing. Give us a call or click for an estimate today!
"They were everything and more. Very swift on their diagnosis. Swift repair. Great troubleshooting skills. Great customer service and very amenable and friendly. I will use them on other plumbing projects as well and recommend them to others. Price was within plumbing rates as well. Great work performed."
John H on July 2025
Rooter Johnson Plumbing provides same day repairs. We are experienced and licensed plumbers based in Atlanta, GA and servicing all surrounding areas. We provide a fast, efficient and high-quality repair and installation service with affordable pricing. Give us a call or click for an estimate today!
"They were everything and more. Very swift on their diagnosis. Swift repair. Great troubleshooting skills. Great customer service and very amenable and friendly. I will use them on other plumbing projects as well and recommend them to others. Price was within plumbing rates as well. Great work performed."
John H on July 2025

Keep Smiling Plumbing & Electric
Keep Smiling Plumbing & Electric
Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric and HVAC business, serving Gwinnett County, Georgia. We are Master Plumbers and members of the Plumbing & Mechanical Association of Georgia. Keep Smiling Plumbing & Electric is there when you need us, ready to take care of any problem that you may have with your plumbing or electrical systems. We also have available a full line of quality replacement products if you want to upgrade or update.
"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."
John P on May 2025
Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric and HVAC business, serving Gwinnett County, Georgia. We are Master Plumbers and members of the Plumbing & Mechanical Association of Georgia. Keep Smiling Plumbing & Electric is there when you need us, ready to take care of any problem that you may have with your plumbing or electrical systems. We also have available a full line of quality replacement products if you want to upgrade or update.
"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."
John P on May 2025

JMJ Plumbing
JMJ Plumbing
Honest Dependable Plumbing We are dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services, and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. http://www.jmjplumbing.com
"They have done an excellent job."
Debra N on July 2023
Honest Dependable Plumbing We are dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services, and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. http://www.jmjplumbing.com
"They have done an excellent job."
Debra N on July 2023

Chen Plumbing
Chen Plumbing
Chen Plumbing is a family owned plumbing company serving Atlanta since 1998. Our team of certified and licensed plumbers can handle any residential or commercial issue! We offer a wide range of services, including water heater repair and installation, clogged drain cleaning, sewer line camera inspections, gas line repairs & installations, leak detection, water & sewer line replacements, broken pipe repair, and much more. As a licensed and insured plumbing company, we take our work seriously and strive to exceed our customers' expectations with every job.
"great! would highly recommend"
Ladarius W on July 2024
Chen Plumbing is a family owned plumbing company serving Atlanta since 1998. Our team of certified and licensed plumbers can handle any residential or commercial issue! We offer a wide range of services, including water heater repair and installation, clogged drain cleaning, sewer line camera inspections, gas line repairs & installations, leak detection, water & sewer line replacements, broken pipe repair, and much more. As a licensed and insured plumbing company, we take our work seriously and strive to exceed our customers' expectations with every job.
"great! would highly recommend"
Ladarius W on July 2024
Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter is America's Largest Plumbing and Drain Cleanng Company. We offer 24 hour services with no overtime or after hour charges. We also offer convenient finance options
"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"
Deanna M on February 2022
Roto-Rooter is America's Largest Plumbing and Drain Cleanng Company. We offer 24 hour services with no overtime or after hour charges. We also offer convenient finance options
"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"
Deanna M on February 2022

Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
As a locally owned plumbing business hailing from Atlanta, Georgia, we take great pride in serving our community with top-notch indoor and underground plumbing solutions. Trust us to keep your home running smoothly. With a dedicated team and a commitment to excellence, we are here to meet all your plumbing needs. Count on us for reliable and professional service that you can depend on.
"It was GREAT! Great price, Great employees! Very quick and efficient!"
DEBORAH H on August 2025
As a locally owned plumbing business hailing from Atlanta, Georgia, we take great pride in serving our community with top-notch indoor and underground plumbing solutions. Trust us to keep your home running smoothly. With a dedicated team and a commitment to excellence, we are here to meet all your plumbing needs. Count on us for reliable and professional service that you can depend on.
"It was GREAT! Great price, Great employees! Very quick and efficient!"
DEBORAH H on August 2025

Mr Plumber
Mr Plumber
Mr. Plumber is Atlanta’s most trusted name in plumbing and drain services. Regardless of your plumbing issue, our dedicated staff can get the job done right the first time.
"Arrived earlier than I anticipated. Solved my issue quickly, eased my mind."
Judy A on September 2025
Mr. Plumber is Atlanta’s most trusted name in plumbing and drain services. Regardless of your plumbing issue, our dedicated staff can get the job done right the first time.
"Arrived earlier than I anticipated. Solved my issue quickly, eased my mind."
Judy A on September 2025

Cool Air Mechanical LLC
Cool Air Mechanical LLC
For years, Cool Air Mechanical has been an expert provider of heating, cooling, plumbing, indoor air quality, generators and electrical services throughout the greater Atlanta region. If you find that it is time to have a new heating or cooling system installed in your home, or if you need someone to take over maintenance for you HVAC system in Atlanta, call us today and learn more about our full range of services. Each of our technicians is chosen based on their ability to provide the utmost in service to each of the customers they visit and they are prepared for nearly any issue that could arise. If you are interested in getting more out of your heating and cooling systems in Atlanta or the surrounding area, give us a call today. Additional website: www.770coolair.com
"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"
Carli S on July 2025
For years, Cool Air Mechanical has been an expert provider of heating, cooling, plumbing, indoor air quality, generators and electrical services throughout the greater Atlanta region. If you find that it is time to have a new heating or cooling system installed in your home, or if you need someone to take over maintenance for you HVAC system in Atlanta, call us today and learn more about our full range of services. Each of our technicians is chosen based on their ability to provide the utmost in service to each of the customers they visit and they are prepared for nearly any issue that could arise. If you are interested in getting more out of your heating and cooling systems in Atlanta or the surrounding area, give us a call today. Additional website: www.770coolair.com
"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"
Carli S on July 2025

Ragsdale Heating, Air & Plumbing
Ragsdale Heating, Air & Plumbing
Since 1996, Ragsdale Heating, Air, Plumbing and Electrical has worked to maintain our reputation as the name you can trust for your heating, cooling, plumbing and electrical needs. Our Ragsdale team is comprised of truly good people, who care deeply and are devoted to taking exceptional care of our customers, our community, and each other. From the people in our office to the technicians out on the road, everyone here is dedicated to 100% customer satisfaction. We are a family who treats you like family, and we are 100% focused on doing what is right every time, every day. Our goal is for you to take comfort in knowing that when you have a problem, Ragsdale is here for you.
"Top notch company - installed our new AC/Heating units two years ago. I was a bit pricey, but has performed flawlessly. Subsequent service calls have been reasonable and professional. Highly recommend."
SA M on September 2025
Since 1996, Ragsdale Heating, Air, Plumbing and Electrical has worked to maintain our reputation as the name you can trust for your heating, cooling, plumbing and electrical needs. Our Ragsdale team is comprised of truly good people, who care deeply and are devoted to taking exceptional care of our customers, our community, and each other. From the people in our office to the technicians out on the road, everyone here is dedicated to 100% customer satisfaction. We are a family who treats you like family, and we are 100% focused on doing what is right every time, every day. Our goal is for you to take comfort in knowing that when you have a problem, Ragsdale is here for you.
"Top notch company - installed our new AC/Heating units two years ago. I was a bit pricey, but has performed flawlessly. Subsequent service calls have been reasonable and professional. Highly recommend."
SA M on September 2025

Bardi Heating, Cooling & Plumbing
Bardi Heating, Cooling & Plumbing
Family owned since 1989, Bardi is rated A+ by the Better Business Bureau, was awarded Business of the Year in 2013 by the Gwinnett Chamber and received Best Customer Service by the BBB. Bardi is heavily involved with the community and offers free electronics pick-up and recycling during service calls to benefit Nobis Works, a nonprofit that supports people with disabilities seeking to join the workforce.
"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."
Sean S on April 2025
Family owned since 1989, Bardi is rated A+ by the Better Business Bureau, was awarded Business of the Year in 2013 by the Gwinnett Chamber and received Best Customer Service by the BBB. Bardi is heavily involved with the community and offers free electronics pick-up and recycling during service calls to benefit Nobis Works, a nonprofit that supports people with disabilities seeking to join the workforce.
"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."
Sean S on April 2025
The Sugar Hill, GA homeowners’ guide to gas leak repairs
From average costs to expert advice, get all the answers you need to get your job done.
Find costs to repair a gas line and plan your budget based on the problem, from excavating for a new line to making a minor repair to an existing one.
Whether it's time for pipe replacement or to hook up the range of your dreams, gas line installation cost is an important line in your budget. Let's take a look.
Installing a gas line is a job for a licensed plumbing professional. Let’s take a look at who installs gas lines and how much you can expect to pay.
Trying to decide which home gas pipe size fits? We look into home gas pipes, standard sizes, how to measure, and factors that will influence your choice.
Figuring out which pipes are for gas lines can seem overwhelming at first, but here are the six best options for your home.
Is a homeowner liable if a contractor hits a gas line while digging? Not if you or your contractor have the gas line marked before digging.
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