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"On or about September 25, 2025, I contacted Angi to hire a professional painter to paint the exterior of my home. Later that day I received a call from Kelly from Atlanta Painting Company and set a date for September 26, 2025 @ noon for a free estimate. On September 26, 2025, I received a text from Michael C. Goodin stating that he could come at 11: 00 am and conduct the estimate. Michael walked around my property and quoted an estimate of $3,375.82, I thought that was high from simply painting the trim of my home, but the HOA was involved, and I needed to get this done, so I agreed. I received an email from Allysa Escalante from Atlanta Painting Company stating that they would like to start the work on Tuesday September 30, 2025. I received another emailed that same day from Cynthia Hendry from Atlanta Painting Company stating that the crew would arrive on Tuesday, September 30, 2025, the length of the job would take three days, requested the $1,013.95 deposit and other related information. I thought it was odd that Michael texted me later that day pushing for the $1,013.95 deposit as this was a Friday, so I sent the deposit. On Monday September 29, 2025, I received an email from Jorge Arredondo, (project manager), for Atlanta Painting Company stating that he and the painting crew would arrive on Tuesday September 30, 2025, between 8:30 to 9:30 am to start the job. On September 30, 2025, at about 9:30, a two-man crew that did not speak English showed up, no Jorge Arredondo, (the English-speaking project manager) and attempted to communicate with me requesting I do a walk around my property to verify the estimate. This was something I could not do as I am a disabled veteran with a total knee replacement, and I told Michael about this. I contacted Michael by text and asked him why Jorge was not here, and he could not give me an answer other than Jorge was calling my phone as we texted. I told Michael to have Jorge leave a message. On that same day, Jorge left a message stating that he would be at my home the next day at 9:30 am and we would discuss why he failed to communicate with me. On October 1, 2025, @ 9:30 am the two-man crew that did not speak English showed up, no Jorge. I text Jorge about his lateness and lack of communication. I informed him that I was not happy with the quality of service, and I would speak to Michael about this. I contact Michael and stated that I have a big problem with Jorge’s lateness, lack of communication and quality of service. Michael stated that I should give Jorge another chance and that he vouches for this guy, I told Michael that’s not going to happen. You only get one chance to make a good impression. I when on to discuss items on the estimate the was either not done or should have been removed prior to September 30, 2025. These items were the back basement door; it should not have been on the estimate because I didn’t ask for that work to be done and the removal of the cost concerning the vinyl windows as they cannot be painted. I also requested an itemization of the estimate and how he came to the $3,375.82 quote. Michael stated that his company does not individually itemize their estimates. I informed Michael that we need to go over the numbers before reaching a final payment, he agreed. I also asked Michael are you just a salesman or are you the contractor? Michael never responded. Later that day, the two-man, non-English-speaking crew asked for final payment. I don’t know if they understood me when I told them I would speak to Michael and Jorge concerning that. These two men waited outside my property for about 30 minutes. I contact Michael again via text and asked why they are still here, what are they waiting for and do I need to call the police? I received no reply from Michael and the two men left shortly after.Angi It was my understanding that Michael and I would go over the estimate and agree on a lower price since there was no contract for the final payment, and that never happen. I am unsure if the work was properly done, since Michael and Jorge stopped communicating with me and the Atlanta Painting Company just disappeared. [Non first hand experience redacted] There was no supervision by Jorge to ensure the job with done right and, I believe the two painters were un-documented. I contacted Angi to avoid issues like this. I really don’t know who came to my home and why it got weird when I asked more questions. I set my home security system each night as I fear for the safety of myself and family because of this interaction. I expect a full refund of my deposit of $1,013.95 and no further communications anyone from Atlanta Painting Company"

"Excellent work and so easy to work with! Our floors look amazing! I would highly recommend this company!"

"When we had to unexpectedly have work done on our home after a bathroom flood, Mary Jo and her team rescued us. They were prompt, professional and accommodating. Mary Jo had great design ideas and managed the project from beginning to end. So, when it came time to finish our unfinished basement, there was no doubt we would call Mary Jo. We are excited to get started on the project."

"I contacted them because they were highly rated on Angi. My carpets are 28 years old. I have had cleaners come in and tell me just to replace the carpet. This company came in and did an AMAZING job! My carpets look new. Pet stains were removed and the stairs are immaculate, I would recommend them without hesitation. I would hire them again in a heartbeat!"

"We had a hole in our ceiling from a plumbing leak. I called them because of the good reviews I read online and was not disappointed! Joel Henderson came out within a day or two to give us an estimate and was very clear that it would take a couple weeks to get out to do the work, which was fine. They were actually able to reschedule for a few days earlier than planned. The repair looks great! Not only did they replace the drywall and paint, but they textured it to look like the rest of the ceiling that has a 70's/80's kind of texture and it looks perfect. They matched the pattern so well that it's hard to imagine there was ever a hole. Great work, very professional, and such a relief to have that hole patched. 100% recommend!"

"Great guys, great work. Highly recommended."

"The service was fabulous and very professional, I was very pleased with the installation of the new vinyl wood flooring."

"My house had extensive water damage requiring $85K of complex repairs. Insurance paid for it but I had to select a contractor. All South Restoration was recommended to me and I'm very happy that I decided to hire them. First, they identified many repair items that were missed by a professional insurance adjuster and, based on their professional estimate and reputation, insurance agree to pay for additional repairs which saved me many thousands $$$ as otherwise I would have to pay for these repairs from my own pocket later on. Second, despite complexity of the project and current shortages of materials, the project was completed on time, as promised at the beginning, and on budget which means all the house repair cost was covered 100% by insurance and overall the house looks better than before flooding. Third, quality of work and materials is great and as promised with frequent and detail communication during the entire project. Since they were recommended to me, I'm passing on my sincere recommendation of All South Restoration services for any house repair or remodeling project."

"We were very pleased with the work done by Sir Grout on our shower. It took us a little while to get on their schedule, possibly because we are located a little beyond their service area. Once a date was set everything went very smooth. Joe, the technician, was great! He was on time, very polite and a hard worker. In fact, all the customer service people we dealt with were polite and personable, The shower looks new. Joe explained to us what cleaner to use to keep it looking good."