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Complete Flooring Service
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Complete Flooring Service is a locally owned, family operated business. We have been in business since 2004 and have 20 years of industry experience. Since our establishment, we have provided residential and commercial customers in the Chattanooga, Tennessee region and all of North Georgia, a large selection of high quality, beautiful flooring, and personalized customer service. Whether you are looking to add hardwood floors to your family room, vinyl floors to your kitchen, ceramic floors to your bathroom, or you envision new wall to wall carpeting in your master bedroom, our sales consultants will help you to select the flooring that best suits your needs and complements your home's decor.Give Complete Flooring Service a call at 423-580-7592. Let us show you all the amazing flooring options available to help decorate any room. Ask about our free estimates!“Happy to announce we’ve received the 2013,2014, 2015 and 2016 @AngiesList Super Service Award! Thanks to all our customers for making it possible.”
Business highlights
Emergency services offered
21 years of experience
Services we offer
Flooring Services - We bring the showroom to YOU! By appointment only. Carpet, Hardwood Flooring, Hardwood Refinishing and Water/Fire damage., LVP, Tile
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.061 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 95% | ||
| 5% | ||
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Showing 1-25 of 61 reviews
Kristine W.
Nov 2020
John was a pleasure to work with regards to material selection, sending a quote, and explaining the product, installation, warranty, etc. The price was beyond reasonable and the installers showed up on time, were courteous, efficient, etc. They worked quickly, without sacrificing quality, and finished a large space in one day. I'm so pleased with them. I've asked them to do the main floor of my house as well.
Joseph S.
Jun 2020
foundation, subfloor, flooring
Response from Complete Flooring Service
"Thank-you for trusting us with your project. We are so glad you were pleased with our team and the job they completed. It was our pleasure to serve you, and we look forward to working with you in the future!"
Diane T.
May 2020
This company did a really great job for us. We bought a house with some really challenging flooring issues, plus we lived 12 hours away. John and his crew were very professional. He handled the challenges in a very reassuring manner and kept us up to date on everything that was done. We had a strict move-in date, and he worked with us to complete the job on schedule. We have since moved in and are completely happy with the job because it was on schedule, on budget and awesome. His work has changed the looks of our house!
Response from Complete Flooring Service
"Mrs. [Member Name Removed], Thank you so much for your kind review about our performance! Also thank you for giving us an opportunity to work in the situation you were in with your new home and you living out of town during the covid-19 constraints you were under. I hope you enjoy your home for years to come and it was a pleasure working with you!"
Richard H.
May 2020
Our new sunroom addition created a real opportunity for Jon to excel because the new addition simply adjoined to the existing exterior vinyl siding. Jon had to come up with an "outside the box" solution for creating a baseboard transition that would work and look good. He created a custom trim solution (complete with a custom stain finish) that looks great. His installation crew was polite, efficient, and cleaned up after they were done. I can't say enough about how pleased we are with Complete Flooring.
Response from Complete Flooring Service
"Mr. [Member Name Removed], Thank you for taking time to write your thoughts about the project that we completed at your home! I do agree that your new construction presented somewhat of an obstacle to be reckoned with. Praise God that we were able 2 manufacture the trim that needed to be used in that scenario! I hope you and your wife enjoy your new recreational area in the back. Thanks again! Complete Flooring"
Kyle S.
Feb 2020
The work was absolutely amazing, professional, and on time. The estimate was spot on for the amount of flooring that they worked on. The price was reasonable for the quality of the work that they did.
Response from Complete Flooring Service
"Mr. [Member Name Removed], Thank you so much for taking time to leave your thoughts about the project. Thank you for choosing to work with us! Complete Flooring"
William L.
Jan 2020
The work was excellent, there's no problem working with him over the phone and they did it right on time.
Response from Complete Flooring Service
"Mr. [Member Name Removed], Thanks for choosing to allow us to work with you on your project! Glad you're pleased with the finished product!! Complete Flooring"
Terrance W.
Jan 2020
Excellent work and they even moved a huge wall unit in the office that normally required disassembling because of it being 3 pieces, but they did it without a problem. The work was on time, professional and spot on. I am going to call back in a couple of months to do my master bedroom to match in hardwood. Prices were very good, and I had 3 other estimates, but they beat those prices by 15%. I am totally and pleasingly surprised and thankful!!! See you guys in the springtime if we do the MBR!!
Response from Complete Flooring Service
"Mr. [Member Name Removed], Glad that you are so pleased with the work that we done for you! Thanks for choosing us as your service provider! Complete Flooring"
Greg B.
Oct 2019
Very well done! Jon was an answer to prayer, as he worked with our budget & our limited window of time. His crew of workers were excellent. A job well done! Abbie B.
Response from Complete Flooring Service
"Thank you for allowing us to work with you. Praise God for everything working out in time for you!"
John N.
Dec 2018
Great! John is a true professional who does not settle for good enough. My wife is meticulous about our home and has very high standards and she was beaming; for me that says it all
Will B.
Nov 2017
Excellent quality. Could have been more careful in blocking sawdust from spreading.
Karen M.
Aug 2017
Everything was perfect.
Ann F.
Aug 2017
Excellent process from start to finish. Great communication throughout. Workers were polite and punctual. The only recommendation I would make is to have the installers place baseboards last. Ours were placed prior to staining, so now we have to prime in addition to painting.
Response from Complete Flooring Service
"Thank you so much for letting us serve you. I'm glad you were so pleased with your floors. Sorry about having to put a coat of primer on the baseboard. The only reason for that was you asking us to change from using the shoe molding we had planned to use at the start of the project in the middle of the project Thanks again!"
Leslie W.
Jul 2017
They were very nice and professional. Two men showed up on time. Job was well done. Price was very good. The correspondence back and forth prior to the job was prompt and always reciprocated. It is so nice to find a good contractor.
Carol B.
Apr 2017
Jon was great working with us to help us figure out what we wanted in wood flooring. He was super responsive with phone calls and conscientious about the work. His workers were courteous and did an excellent job on the removal and install. We are very happy with the floors and are having them replace some additional flooring soon.
Response from Complete Flooring Service
"Thank you for your kind review. Hope you enjoy your new hardwood floors. Jon Whitlock Complete Flooring"
Lynne R.
Mar 2017
unknown
Response from Complete Flooring Service
"Thank you for letting us serve you again. Please call if we can ever help in any way again.. Thanks again, Jon Whitlock Complete Flooring"
Colin T.
Feb 2017
From the start, Complete Flooring was punctual, open, honest, and extremely helpful. We were a little undecided with what stain to go back with on the hardwood, as well as what kind of vinyl to lay in the kitchen - they were able to offer advice and insight based on what we described for them as our end goal with the rooms. They were very straightforward with their quote, as well as communicating expectations and a project outline. Once we agreed, there was no stopping them - they go in and got to work quickly! They also checked up with us upon completion to make sure that we were 100% satisfied, and that everything turned out as we hoped - and it definitely did. The floors look amazing, and the vinyl is a perfect fit. We couldn't have asked for a better outcome!
Chris E.
Feb 2017
Daniel and his crew worked for almost a week. He described the work up front, gave me a good quote and then delivered exactly as described. His crews always arrived on time and were professional the entire time they were here. When my wife and I weren't sure which stain to choose, he put three large samples on the floor, and left it overnight to help us make the right decision. I cannot be more thrilled with the results. The stain looks great and the finish is perfect. Strongly recommend.
Response from Complete Flooring Service
"Thank you Mrs. [Member Name Removed] for letting us work with you on this project. Please let us know if you ever have any other flooring needs that we can help with. Complete Flooring"
William C.
Jan 2017
I found this company through Angie's List. Jon was extremely professional, returned my call promptly and asked the right questions to ensure he was completely prepared for the meeting at my condo. He talked me through potential problems associated with submitting estimates to insurance companies and answered all of my many questions thoroughly and accurately. I needed the work to be completed quickly once I came to an agreement with the insurance company, so Jon set up the team and started the materials order before I was even approved. The carpet I had selected was delayed from the manufacturer, so Jon came back again with all of his samples and helped me narrow down the choices to a similar (and better) style. Once he had the materials they worked over the holiday week so I could move in on Thanksgiving. I would recommend these folks to my family and have already recommended them to friends and coworkers. Friendly, professional, and most importantly high quality service
Response from Complete Flooring Service
"Thank you Mr. [Member Name Removed] for letting us work with you on your remodeling of your condominium. Glad to hear you are so happy! Complete Flooring"
Henry W.
Dec 2016
Couldn't be happier. Installers Ryan, Beaver & Wendell were professional and personable, and treated the projects as they would their own homes. Finished product is beautiful.
Barry P.
Oct 2016
John called the next day and sent one of his crew out the following morning to evaluate our job. Damon arrived at the agreed time and gave me a quote. Not only were he and Cody able to begin that day, but John was able to assist us in locating a 16 foot roll of vinyl at a discounted price that would allow us to have a seamless floor. Damon and Cody proceeded to tear out the remainder of the old floor, repair the subfloor, cover the subfloor with Luan, and install the new vinyl complete with quarter round molding and door thresholds, all in a little over 2 days--amazing!! These guys are pros, they conduct themselves as such, and it shows in their work. Being able to do the job immediately (bailing me out and possibly curing me of most of my DIY tendencies), and completing a very labor intensive job at a very reasonable price was over and above what I expected. They are my new go-to flooring guys. Thank you for service above and beyond the norm.
Richard T.
Oct 2016
They did a great job. Professional, polite and hard working. Damon leads the crew and Cody assists. The work is excellent and I am extremely pleased!
Jasmine J.
Oct 2016
Daniel and the Complete Flooring crew did an excellent job on my floors! There were several eyesore spots due to pet stains and traffic wear and tear, but now you would never know any of those were there.
Brian S.
Jun 2016
My floor in my mother in law suite looks way better than the floor in my home that John didn't do. Wish I had him do the refinish on my house a few years back. Highly recommended!
Marc G.
Jun 2016
Did an absolutely amazing job refinishing steps and existing floor in upstairs and installing new hardwood floor in kitchen. Daniel showed me where the new kitchen floor stopped and transitioned into existing floor. So seamless, I couldn't tell where one stopped and the other started. I can't recommend them highly enough. GREAT COMPANY!!!
Scott H.
Jun 2016
Skip showed up on time and got to work immediately. He did a good job. He came in at 8am and was finished by 3pm. Everything fits perfectly and the stairs look great.
Licensing
State Contractor License Requirements
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FAQ
Complete Flooring Service is currently rated 5.0 overall out of 5.
Complete Flooring Service accepts the following forms of payment: CreditCard
Yes, Complete Flooring Service offers free project estimates.
No, Complete Flooring Service does not offer eco-friendly accreditations.
No, Complete Flooring Service does not offer a senior discount.
Yes, Complete Flooring Service offers emergency services.
No, Complete Flooring Service does not offer warranties.