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K&M Floors Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

We have 5 employees that are ready to serve with multiple subs to tackle large projects and time sensitive jobs. When you’ve decided it’s time to replace your flooring, call K&M Floors. For more than eight years, our experts have been installing and repairing floors to transform homes within a 50-mile radius of Douglasville, GA

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing

Services we don't offer

Grout removal, epoxy flooring, & stained concrete

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.997 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 97 reviews

Ferell R.
04/2021
5.0
flooring contractor
  + -1 more
The service was fabulous and very professional, I was very pleased with the installation of the new vinyl wood flooring.
Description of Work: replacement of hardwood floors in existing rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob B.
02/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Seriously the best! First off, if you have an insurance claim call K&M. Long story short my toilets water line came loose and the entire first-floor flooring needed to be replaced. I contacted K&M and John (the consultant) was out in less than an hour, John was fantastic! John went over the whole process with me - he went over different flooring options, cost, timing, installation, and what to expect. John's communication was second to none, he was constantly updating me on my project. Next came install day - Crew chief Paulo and his crew rocked! Super nice guys, were obviously very experienced and fast! Once Paulo and his crew get started they don't stop, they knocked out my floors in a day, no joke, one day... And the floors look great!! I chose the "Aruba" color, I love it. Super durable and they look exactly like hardwoods. Best of all, John and his crew helped me deal with my insurance adjuster. Before I chose K&M my insurance adjuster was a complete nightmare; I'm lost when it comes to insurance claims. K&M took over my project and made my process 100 times easier and stress-free. John and crew took care of everything; they fought with my insurance adjuster to upgrade my old carpeted floors to new LVP floors for next to nothing out of pocket. The whole process was stress-free and I could not be happier. I don't normally leave reviews but I felt I needed to since this experience was so amazing. I will be recommending K&M, John, and Paulo to everyone; if you're looking to get new floors K&M needs to be at the top of your list.
Description of Work: Replace old floors with LVP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

KATINA R.
02/2019
2.0
ceramic tile
  + -1 more
We just had work done to our home due to a water leak that did damage in several rooms. I contact K & M Flooring and initially everything was great Jeremy was very nice and helpful and then the work began. The handy man that they sent out did not complete the work that was suppose to take a day. He left the first day and said he was coming back however he didn't know the work was not complete, he was coming to get a fan use to dry the sheet rock. He didn't come back until a couple of days later to complete a one day job. I took off work one day for him and he never showed up. The CONTRACTOR that did our floors in the laundry room was on time, very professional and worked very hard. Jeremy and Kristy did apologize however I never heard from Jason the owner about all that happened. The rest of the job that only took maybe an 1 hr was not complete for a week cause Jeremy had to finish it. I am disappointed in the customer service and the issue I had throughout this process....
Description of Work: Ceramic Tile Flooring

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Cheryl J.
06/2018
5.0
hardwood floor
  + -1 more
The installation went well and the price was good. The only issue I had is that none of the samples that were provided from K&M and the other potential contractor were what I really wanted. I spent a lot of time on the phone directly with Shaw Flooring. My contact there was very helpful and she sent me various samples two or three times. Once I found what I liked, I gave the style info to K&M and they ordered the material. Anyone who is trying to replace carpeting and flooring should be aware that if you don't like the samples that are provided to you, you can work with manufacturers directly to find what you want. As long as the contractor has a relationship with the manufacturer they can order your selection.
Description of Work: Carpet pulled out in combo living/dining room. Replaced with engineered hardwood from Shaw.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Sylvia J.
11/2017
5.0
hardwood floor
  + -1 more
Everything went as discussed and Jason kept us updated on the daily progress. I would highly recommend him!
Description of Work: Floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from K&M Floors Inc
Thank you so much for your business [Member Name Removed]. Glad we could help with the refinish project.

Carol G.
10/2017
5.0
carpet installation
  + -1 more
Sample carpet brought to my home and beautiful carpet was delivered and installed at good price. Very professional installation. Took away old carpet and padding. Cleaned the floors before installing new carpet and padding. Great workers!
Description of Work: Replaced old carpet in living room and den, basement stairs and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chelsea Z.
10/2017
5.0
hardwood floor
  + -1 more
My new floors are stunning. Customer service was awesome. The installation crew was super respectful of my home and very kind. Melissa and Jason, the owners, were there at every turn. I will use them when its time to remodel my bathroom and put hardwoods in the downstairs!
Description of Work: We needed our old tile and carpet floors demoed and replaced with solid hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN L.
05/2017
5.0
carpet installation, hardwood floor
  + 0 more
This is the fourth room that we have had done by K & M. We are very pleased with the quality of their work and the professionalism of their workman. They are very pleasant to work with and are always here exactly when they say they will be. We have several more rooms to go and will use K & M for all them.
Description of Work: Installed hardwood floors in three rooms and carpet in one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig D.
05/2017
5.0
hardwood floor
  + -1 more
FANTASTIC!! I cannot say enough great things about our experience with K and M. They matched our 10-year-old hardwood floors perfectly. The seam lines are flawless, the color matches perfectly, and they even lined up the boards to mirror the boards on the other side of our doorway. We will definitely use them again when it comes time to refinish and restain our existing floors. Fantastic job!!
Description of Work: Replace carpet with hardwood to match existing hardwood in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Angela A.
04/2017
5.0
hardwood floor
  + -1 more
We love our floors thanks to K&M Floors. Jason was great to work with and we would definitely recommend them.
Description of Work: Refinished the original hardwoods in 1965 ranch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jason G.
02/2017
5.0
flooring contractor, hardwood floor
  + 0 more
The crew showed up on time and did a fantastic job. They knocked out 1200 sq. ft. of laminate in about 6 hours. Got here early and knocked it out and made sure we were happy before they left. I plan to hire K & M Floors again to finish the rest of the house.
Description of Work: Laminate flooring installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joe T.
01/2017
5.0
carpet installation, hardwood floor
  + 0 more
Timely...prompt...professional...economical. They did a great job.
Description of Work: Carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
01/2017
5.0
carpet installation, hardwood floor
  + 0 more
Everything was outstanding. I'd hire them immediately again if I need their service.
Description of Work: Carpet installation in my man cave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard S.
11/2016
5.0
hardwood floor
  + -1 more
The quality of the work was excellent.
Description of Work: K&M Floors have done my flooring before. They did my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt R.
11/2016
5.0
carpet installation
  + -1 more
the installation went very well, the crew showed up about 10 mins early (called before to let us know that). They worked throughout the day and got all the old material out and new installed. Feels better than the home depot or lowes carpet options and actually was $100 less than quotes from them. Definitely worth a call to get a quote!
Description of Work: had carpet installed in our upstairs area (about 800 sq ft) and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2016
5.0
hardwood floor
  + -1 more
They were good. I called them back to fix something. I would use them again.
Description of Work: They installed flooring in kitchen. I had a water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen L.
09/2016
5.0
flooring contractor
  + -1 more
They were very good and the prices were good. We just changed our minds and did get the floor. It was a free estimate. It was just like one of those things where I call to get an estimate, I wanted to get it done and just wanted to get a price. They were on time, I remember that. They sent an email like right after. If I needed a floor I would call them. I'd never used them before.
Description of Work: They only came out to give me an estimate and I did not get my floors from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy J.
08/2016
5.0
carpet installation, ceramic tile
  + 0 more
It was very good and was done really well. They were professional, friendly and very good. They left the area clean when they left.
Description of Work: I had my living room tiled, had some tile put in another room and the bay window and some carpet put in two spare bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert W.
08/2016
5.0
carpet installation
  + -1 more
Everything is an 'A,' that's why we used them again and that's why we're going to use them one more time.
Description of Work: They put carpeting in a different house that I had.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael R.
08/2016
5.0
hardwood floor
  + -1 more
It was very professional and my wife and I were very happy with the results. Would definitely recommend Jason and his crew to everyone.
Description of Work: They redid all of the flooring in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian B.
08/2016
2.0
ceramic tile
  + -1 more
It did not go well. The company was fine but it was their workers that I was unhappy with. They came back and had to replace some tile. The seals were too high and I have to use a rug to make sure that people don't trip off the floor. They had some workers that did not speak english and it was very hard to communicate with them.
Description of Work: Installed ceramic tile in the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$3,100

Response from K&M Floors Inc
I'm very sorry for the frustration we caused on your job. You had every right to be upset and I too was very displeased that my installer would leave a helper onsite that could not communicate. We learned from this and the tile crew that did your job is no longer working for our company. All installers must be able to communicate with our customers at any given time NO QUESTIONS ASKED.

Michael H.
08/2016
5.0
carpet installation
  + -1 more
Outstanding times 10. They showed up on the time promised, they came prepared with all their tools, materials and equipment. Started performing the work and completed it in a timely manner. They saved me $700.00 as compared to the folks with the the orange sign that failed to keep their promise. I highly recommend K & M Floors, when I need another flooring job done, I will be contacting K & M Flooring.
Description of Work: Install carpeting in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy G.
05/2016
5.0
hardwood floor
  + -1 more
Our crew lead was Julian and the work he and his team did was excellent: all new floors upstairs to match floor downstairs, restrained stairs themselves to match both. K&M was also able to do all with a major time constraint? Old carpet out, new floors in, great price, happy customer! Will be calling again when we resandvand stain first floor.
Description of Work: Removed old carpet and installed, sanded and stained new hardwood floors. Sanded and restrained stair treads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ray K.
03/2016
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Replaced carpet as expected.
Description of Work: Replaced carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Ron S.
03/2016
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
After getting several estimates I found K & M to be the most straight forward. They respected my requests and treated the job as if it was as important to them as it was to me. They were professional and did everything they said they would when they said they would do it. They always showed up on time for both estimate and installation, always communicated. I trusted them enough that the installation was done while I was out of town and it looks fantastic.
Description of Work: Carpeting for living room and dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,400

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Marble and Granite,
Wrought Iron,
Finished Carpentry and Woodworking,
General Remodeling,
Hardware & Home Improvement Stores,
Lawn Mower & Power Tool Repair

FAQ

K&M Floors Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

K&M Floors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, K&M Floors Inc offers free project estimates.
Yes, K&M Floors Inc offers eco-friendly accreditations.
No, K&M Floors Inc does not offer a senior discount.
Yes, K&M Floors Inc offers emergency services.
Yes, K&M Floors Inc offers warranties.
K&M Floors Inc offers the following services: Hardwood flooring, laminates, tile, carpet, VCT, LVT, natural stone & floor refinishing
Grout removal, epoxy flooring, & stained concrete

Contact information

4365 Lynwood Ct, Douglasville, GA 30134

http://www.kmfloorsinc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM