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TRUSTED BY GRAYSON, GA HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon201
    Verified water heater services reviews

Find Water heater pros in Grayson

Avatar for Keep Smiling Plumbing, Electric, Heating & Cooling
Keep Smiling Plumbing, Electric, Heating & Cooling
4.6(
165
)
Tankless Water Heater - InstallTankless Water Heater - RepairWater Heater - Install or Replace+1 more

Serving Grayson, GA and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1985

Emergency services offered

Warranties offered

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."
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+2

396 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Chen Plumbing
Chen Plumbing
5.0(
35
)
Tankless Water Heater - InstallTankless Water Heater - Install - For BusinessTankless Water Heater - Repair+2 more

Serving Grayson, GA and surrounding areas

Approved

In business since 1998

Emergency services offered

Warranties offered

"My water heater got flooded due to the recent hurricane rains. Chen Plumbing came out same day and was able to get a new water heater installed in less than an hour. I appreciate their technician's professionalism and attention to detail as well. Thank you!"
General Plumbing
General Plumbing
General Plumbing
General Plumbing
General Plumbing

+13

Response time8 hrs
Response rate100%
Recommended by82%of homeowners
Avatar for Rooter Pro Plumbing GA
Rooter Pro Plumbing GA
4.9(
35
)
Water Heater - Install or ReplaceWater Heater - Repair or ServiceTankless Water Heater - Repair+5 more

Serving Grayson, GA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Emergency services offered

"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."
Well Pump Installation After
Well Pump Installation Before
Well Pump Installation During
Sewer Main Repair
Sewer Main Repair During

+5

Response time4 hrs
Response rate92%
123 neighbors recently requested a quote
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Water Heaters questions, answered by experts

Homeowners insurance may cover the repair or replacement of a water heater if it's damaged by a covered peril, such as a fire or a burst pipe. However, policies typically do not cover repairs or replacement needed due to normal wear and tear, old age, or lack of maintenance. For these issues, a home warranty or a manufacturer's warranty may provide coverage. While the policy might not pay to fix or replace the malfunctioning appliance itself, it often covers the cost of water damage restoration caused by the faulty water heater. Always check with your insurance provider to understand the specifics of your policy.

The time it takes to install or replace a water heater depends on the type of heater and the complexity of the job. A professional can typically replace a standard tank-style water heater in one to three hours. However, if the work area is tight, such as a small closet or crawl space, the job could take four to five hours. Replacing an existing tankless unit takes about two to three hours, while upgrading from a tank-style to a tankless water heater is more complex and can take four to six hours. The project will take longer if you are switching fuel sources, such as installing a gas heater which can add about an hour to the timeline, or if the unit needs to be relocated.

You can use multiple tankless water heaters, but that doesn’t mean you should. Adding multiple tankless heaters adds considerable cost to your home in both parts and installation costs. Also, you’re adding many more points of failure in the system, making plumbing issues harder to diagnose. More heaters mean more maintenance, and insurers may want a word regarding the increased risk of water damage. A single, larger unit makes more sense in most situations.

A thermocouple is a pretty simple device. It simply tells the control valve if heat is present. Most water heaters can use a universal thermocouple, provided it's the correct length. Getting one that's long enough for your appliance is crucial for success. However, some water heater models require model-specific thermocouples, which is why it's essential to take your existing one to the store to find the right match.

Price variations arise from size, type (tankless or tank), efficiency grades, and installation complexity, including labor and materials.

The Grayson, GA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.