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"Joshua, did a great job, and he was on time. he was professional. I do have a complaint. Joshua, had to cut a hole in the wall. I asked him if he was going to repair it and he stated they do not do patch work. If that is the case, they should hire a patch guy, that can repair and paint. Now I need to pay some one else, after paying 2,719.51 for 4 light install in the celling."

"Always very pleased with TE's services. I have a HomeCare Preventative Maintenance Plan with them which includes one winter tune-up for furnace, one summer tune-up for AC and one electrical safety check up. This plan is $150 and includes priority scheduling, extended warranties on new equipment, and 10% off all HVAC repairs. Corey B. performed the furnace tune-up and Jordan P. did an amazing job with updating to LED fixtures along with installation of a new ceiling fixture. Both Corey and Jordan were very thorough, professional and a pleasure to work with!"

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"Very good from the beginning"

"I have waited to write this as I tried to research the job that was done and gain a better understanding. The final result is that the job got done my problem was fixed. However the work was somewhat less than professional and I am left feeling taken advantage of and significantly over charged."

"We were very satisfied with the service and appreciate their investigation into our issue."

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"Work That was needed: Installation of sump pump in crawl space in order to remove water in crawl space. Estimate of $1665 was sent via email on 4/4/2024. Details were not presented on the invoice, but Mr. Dye with Ready Plumbing assured us that the final invoice would have details of work that was done. ½ payment was made prior to work starting and remaining ½ was made upon completion of the work. Work was completed on April 11. Unfortunately, we were not able to physically go under house and examine the work. Mr. Dye assured us that he would send pictures and the final invoice would detail the work done. A few days after the installation my husband was forced to go into crawl space because of an issue with the furnace and was able to see the work that was done. That is when we saw the work that was done. On April 16 we sent an email to Mr. Dye with our concerns. Portion of the email is listed below: We would like to discuss the sump pump installation that you did at 80 Princeton Trace. After examining photos of the work and making a physical examination of the actual area we have identified several areas of concern that need to be corrected. • The pump was placed in a bucket and should be placed in a sump basin with the appropriate lid. The paperwork for the pump (that Mr. Dye gave us) had instructions that detailed that pump should be placed in a basin with top. • The dirt that was dug out for the pump pit should be removed from under the house. • Surface in the crawl space should be graded so water would flow to sump pump pit (which should have been lowest part of the crawl space.) Plastic covering should be replaced (if possible). • Some type of peat gravel should be placed in the bottom of the sump pump pit. Mr Dye refused to make any corrections or discuss how we could come to any agreement without more funds."

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"It went great. Bradley came over the same day & had the job completed in less than 1/2 hour. He had the parts and left the job better than the installing plumber. This company has been added to my digital friends list!"