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"I initially hired Mr.Handyman to investigate and fix a leak around my window. They told me on the phone based on the photos I provided that the estimate for the job will be about $775 to find and fix the source of the leak and replace the drywall. I believe they use predatory and deceitful practices to inflate the final pricing, as it ended up being far higher than original estimates. When their handyman showed up, the estimate changed to $1010. I was never verbally informed that any of these estimates did not include materials. After removing the drywall, the handyman never found the source of the leak. I had to drive out to the property to find and fix it myself. I then called the handyman to re-install the drywall after the issue was fixed. I was then given another invoice for $977, so now we are at a total $1433, of which they claim $371 is materials. They never found or fixed the actual issue as promised but still charged for the full job. I thought we were being overcharged, since the original estimate was for finding and fixing the actual source of the leak, which they never did. When I questioned the materials charge and asked for receipts, their manager told me he would not send me any receipts even though they have them in the system because "its not their protocol" and that they put an upcharge on materials. When I questioned how much % the upcharge is, or if they can provide actual pricing of the materials, he said “when you buy at Publix, you don't ask them how much they upcharge for your food". This makes no sense, as at the store I see the price before I buy something, so I can decide if I want to buy it. Mr.Handyman never provided me with pricing of materials upfront, they just sent me one final price at the end without a breakdown of materials purchased, which they can make up to be anything. This is highly unethical. If this is a cost-plus contract, they should be providing receipts."

"He confirmed the appointment the day before and was right on time. He was able to put the patio furniture together in about 90 minutes. Very fast in my opinion. He was very friendly and very easy to communicate with during the entire process from getting a quote to finishing the job. Will definitely use El Chepo again in the future."

"I meet with Steve and told him what I needed done and that I was on a time line. He said no problem. I spoke to him a few days before start date and all seemed fine. The morning before he was to start the remodeling he canceled and said he wasn’t going to do the remodel."

"I hired Mitchell to replace some shingles on my roof from hurricane damage. He did a fantastic job. Not only did he replace the damaged area, he also took the time to check the rest of my roof and secured areas of concern. He was very professional. 10/10"

"very good job"

"outstanding customer service from start to finish. Installed my new water heater and replaced a new sink in my kitchen. Also moved my vanity over (big process since he had to redo the plumbing) and installed a big mirror in the bathroom. Repeatedly satisfied customer & will highly recommend to anyone. Complete Jack of all trades & extremely affordable."

"The flooring and bathroom remodel turned out exactly how I hoped."

"Great! Quote was right on. Work done well and on time as promised."

"While I can't speak on the quality of their work, I can speak on one one of their hpeople. On Wednesday afternoon around 2:00 my family and I went into the North Lakeland Lowes. We were there for quite a long time trying to get some specific concrete masonry to repair the exterior my home. We had a cart of materials next to the pros desk and were checking out when no one was in line. We were asked if there was anything we still needed and when we mentioned that we still needed some masionary planks the staff at Lowes tried to help us find the last few things we needed. After a considerable amount of time trying to get these things done we finally decided to check out with what we had and be on our way. When that moment came up there was a misunderstanding. A man wearing a shirt with this business on it, clearly working in his professional duties, had a confrontation with my father-in-law. As a school teacher by profession what this man did was over the line. First as we approached the pros desk he said a really snide and uncalled for comment along the lines of "Hey old man, don't try to cut the line...the end is back there." Finding this man comments to be set up by him as clearly confrontational. He nothing and just stood where he was. Now, in this man's defense, he didn't know we had already tried to check out prior to him and the line's formation and my father-in-law could have made an effort to explain the situation; however, given the "old man" comment I don't blame my father-in-law for not trying to explain. After getting mad like a "child in a lunch line" and a resounding "f$%k you" from my father-in-law for the old man comments. The man started talking about how he was going to beat my father-in-law down in the parking lot. This man is half my age himself and I'm 42. My father-in-law is 67. He could have easily beat the snot out of either one of us. Here is where things really matter. I wouldn't be writing this at all considering the misunderstanding because i can see where the confusion took place; however, this same man from Southern Pros...once things had already descalated and all the ugly comments by this man were over, decided to wait for us in the parking lot. Thank God we saw him before leaving the store because This man had now removed his shirt, was bare chested, and ready to beat a man three times his age down. We had the Lowes managers escort us out to avoid that could have been bad situation. With all that said, I have an estate my dad left me that I might be repairing and needed help with soon. Based on this confrontation, I will never allow this company anywhere near my property, quality work or not, and will encourage anyone and everyone who will listen to STAY AWAY."