Get matched with top security door installation pros in Gibsonton, FL

"This is my second project with Masada. Both times I was very impressed with the equipment and more impressed with the people. Scheduling was easy. The tech is excellent. The office staff is very professional. I will be replacing several more cameras with their newer 8M pixel gear. It looks amazing! Thanks Masada ! Thanks Angi !!"

"More than half windows were wrong size, to big gaps between windows and walls,frames. Looks like 2-3" on each sides... The walls around frames are not ready for painting like was agreed. They told me , it's ok just buy some glue to glue some parts of peeled wall, fix and sand all , than you can paint!!! Teims are not evenly done too. See the pictures. I was thinking they did fix that but no... as many other... The big hole that was made on a drywall was just dumped bunch of the mud.. no drywall or anything as a back support. I just wanted them to be done.. was to stressful to look. Manager Rafael was very rude, arrogant and talks over you all the time. Didn't want to listen to any of our concerns, just saying all over .. everything is perfect. Honestly better buy windows at home depot and have someone instal them, it will be cheaper $10k +. These windows are not made by measurements to fit my openings, as they said. I did address this few times, but no one cares!!!! Manager is just protecting the company, and they do not care about customer!!! Not sure how they can have many positive reviews with this unprofessional work and behavior!!! NOW I NEED TO PAY SOMEONE ELSE TO FIX ALL THIS!!!"

"Everything was good when we met with the ADT service technician . We spent a bit more than we expected and the equipment is not easy to figure out compared to our previous service. We also have constant connection issues."

"Marquis was really nice and efficient"

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."

"Representative came to estimate new asphalt roof and soffit repair. First told us the would not reattach our gutters because the holes won’t line up. Then said they could repair the tea soffits because of our pool cage. I asked how a company that sells and installs gutters can’t simply reattach ours and she had no answer . Also asked why an experienced contractor remove a dozen screws holding the pool cage to the roof then reattach them she said they just don’t do that work. Finally she gave us an estimate of over twice as much as two other companies. This is twice as much for one third less work given what they can’t do. Urge people avoid this company."

"The outlet that was installed behind the flat screen tv was accidentally (without my knowledge or request) connected to a light switch. This error was not discovered immediately and only after extended periods of cable and television issues did I learn about it. Meanwhile the accent lights were connected to the same switch as all of the existing adjacent ceiling lights (although the electrician and I specifically discussed the need to be able to control them separately for the purpose of "accentuating" the art without the spotlights being diffused by the existing ceiling lights. In my rush to leave town for a scheduled trip, I didn't double check the work but when I returned, I contacted the company and explained the problems. The original electrician was no longer employed by Bolt but multiple others came to my home, acknowledged the issues and agreed to make them "right". I was also told there would be no additional charge to fix these errors. They couldn't figure out how to properly disconnect the light switch from the tv so I agreed they could tie off the wires behind switch plate and essentially make a "dummy switch". With the tv issue "fixed the best they could" and with the commitment made to now fix the accent light problem, I moved forward with the installation of the fans and was rightfully charged a fair amount for this "incremental" work. But once I paid for the fan installation I was told that the accent light issue would not be corrected... unless I paid additional money and the once-friendly work team just walked away. They told me the owner would call but he didn't. I left multiple messages and finally was told that the owner (Patrick) was aware of my issue but had stated that I received accent lights according to their documents and he would not be calling me back. The company denied that I had any conversation about separate switches for the accent lights (even though its own electricians agreed the work was done improperly) and pretty much told me to pound sand. It would have been nice (not to mention appropriate) for the owner to at least return my call. I won't do business with Bolt again."

"They did an amazing job. They came out fast and fixed my smoke detectors by replacing all the bad detectors. They also put in higher standard detectors."

"As a former employee, that was supposed to be a "FIELD SUPERVISOR", I was basically just a part of a COMPLAINT DEPT.! Complaints far too numerous and would never stop. The product they sold was very shoddy, often coming from the factory already damaged, yet the installers were instructed to install them just the same. Half the installation teams did lousy work as well, adding to a miserable experience. Repeated failed inspections, unresolved complaints, yet they wanted customers to pay in full within 30 days even though MONTHS would go by with no satisfactory result. I would definitely spend my money elsewhere!"