Corporate Account
Morgan Exteriors Inc
Metal Siding: Install or Completely Replace Service, Metal Siding: Repair or Partially Replace, Vinyl Siding - Install or Completely Replace,
About us
Morgan Exteriors is a family-owned home improvement company with over 30 years of experience, specializing in high-performance windows and siding solutions. We offer a variety of options, including energy-efficient, impact-resistant windows, and both vinyl and fiber-cement siding to enhance your home's beauty, durability, and value. With factory-trained installers and a commitment to excellence, we deliver superior craftsmanship and customer service on every project. Backed by a lifetime guarantee on our products, Morgan Exteriors ensures lasting results that you can depend on, no matter the weather or the season.
Business highlights
30 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5301 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 6% |
Showing 1-25 of 301 reviews
Tammi L.
Apr 2025
We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do.
Randall W.
Jun 2024
Perfect installation.
Betty B.
Feb 2023
I’m very pleased with the service James Davis gave. Great product knowledge. No pressure. Provided excellent guidance throughout the process of selecting my new kitchen. I would highly recommend James Davis and Morgan Exteriors to anyone in need of a new kitchen.
Jessica C.
Oct 2022
To summarize the events of this morning (10/27/2022), I was forced to call Kirk (owner of the company) at his leisure while I am at work. Kirk threatened us with legal action unless we pay today, while we still have yet to resolve the issues of lack of quality in your company's product and workmanship. He stated during the call that the customer has nothing to do with this business. I am disgusted to hear this from the owner of a company that deals directly with its customers. Fred stated in his sales pitch, "we have great customer service and American manufactured trustworthy product" and yet that does not align with what Kirk, the owner of the company, said to me directly. Morgan Exteriors is selling lies. Kirk was not interested in listening to my concerns and all he cared about during our call was how he could acquire the money the fastest way. Kirk's options were to threaten me with legal action, place a lien on the house, and damage our credit scores. Your business has everything to do with customer service and none was provided! We received shoddy workmanship and shoddy product as evidenced in the photos attached in previous emails. Your company also provided many excuses and only placed the blame on the manufacturer, despite the shoe (Reebok brand) prints of your contractors clearly visible on my kitchen cabinets. It is Morgan Exterior's responsibility to check for their product quality since that is what you base your business on. If the product was received damaged from the manufacturer, it should have never made it all the way into my house and should have been caught by your quality control. Either you do not inspect the product before it arrives at your customer's house, indicating a complete absence of quality control, or your contractors damaged the product after it was brought to my house. Either way, Morgan Exterior is liable for the damages and needs to make it right. You did not in any way help ease my mind as your customer or provide any type of compensation for the poor product and lack of customer service received. At this point doing this business with your company and as a newly pregnant woman, I am concerned about my state of mind and health. Please consider this notice that neither my husband nor I will communicate with you via telephone due to your company's legal threats. All future communication must take place in writing. If you call us at this point I will consider this as harassment. Please see images below, I am unable to upload all 30 images to show the shoddy product quality.
Response from Morgan Exteriors Inc
"Dear Valued Customer, While we are truly sorry for the issues that have come up, we will present some information absent from your review. We would consider it to be customer service for ourselves to arrange that a manufacturer representative accompany us to your home to cover the issues with the product sent to us by them. In an email, you write that the kitchen looks great but there are issues with scratches and dents etc. A detailed overview was performed and replacement product was ordered. We informed you of the eta and kept in touch with you. Again, a show of customer service AND Morgan Exteriors making it right. The product is due early in Nov and we will have all we need to replace the product. It was explained to you that if you were to forego the financing originally established for you, there would be some form of payment to us required, per our contract. We presented fair options in this regard, all in writing. This is where things went awry and unfair demands for a significant discount ensued. Lastly, we will leave the last email correspondence from the owner copied/pasted here: [Member Name Removed], Thank you very much for returning my call today. Although we may not see eye to eye on everything please rest assured we are going to see your project through to your satisfaction. Occasionally we experience bumps in the road with the various manufacturers we purchase products from. The reason we purchase from these companies is that they stand behind their products as we do, and they will make it right. Bare with us, I understand some of your service items actually arrived today. We will be in touch very soon when the rest of the products arrive at our warehouse. We appreciate your business and look forward to an amicable resolution very soon. Thank you, Kirk C. Morgan Morgan Exteriors Inc."
Sherrea B.
Aug 2022
2018 work completed and paid in full. The large bay window leaks and it was replaced twice but still leaks. I have reached out to the a couple if months ago and nothing was repaired. Today it still leaks and has caused more damage from every time it rains (blinds, window seals, sheet rock, wood floors). They do not honor their warranty.
Anita K.
Aug 2022
Waiting for windows to be installed but this company has a very good rating.
Elizabeth T.
Aug 2022
Bobby and Isaac were awesome to have doing the work. They were punctual, reliable and professional. They kept me informed of every process and timeline. I would definitely recommend Morgan Exteriors and Bobby and Isaac for the installers.
Dan P.
May 2022
BEWARE DO NOT WASTE YOUR MONEY ON MORGAN EXTERIORS! PAID IN FULL AND THEY WILL NOT FINISH THE WORK. THOUSANDS IN DAMAGE TO MY HOME. LOOK AT MY PICTURES THIS COMPANY IS HORRID FROM TOP TO BOTTOM BE WARNED!
Susan P.
Nov 2021
Max gave us a professional tour of our options, the process, the timing and the cost. We know quality is what Morgan Exteriors/Bath Planet is known for and it’s true! That’s why we hired them a second time. First for a shower remodel and second for a tub/shower remodel.
Marti V.
Jun 2021
It has been the worst decision I have EVER made to hire Morgan Exteriors. We signed our contract on December 29, 2017. That's right, 2017. The work is not complete yet and today as I went to go out my front doors, there was a red notice taped across them that said, "NO ACCESS". That was from the city inspector. And yet Morgan Exteriors has sent me letters demanding the balance of payment or they will put a lien on my home. NOT ONE GOOD THING has come out of hiring this company. The owner, Kirk Morgan, even hung up on me during a phone conversation. BAD BUSINESS!!!!!
Joseph C.
Mar 2021
The windows are fine but I priced a bit high. The instillation crew consisted of two men, the older one being the boss who constantly berated the younger man for not working faster, the crew should have had at least three men to do the job safely due to the weight of the larger windows. As they prepared to leave we had to remind them to finish chalking one of the windows and I wanted a new screen to replace one that was made too big and forced into place, I also asked them to wash the windows as promised, they said the next crew would finish, cleanup, install the new screen and wash the windows, after they were gone I found moulding that had been poorly installed. The cleanup crew brought a correctly sized screen and tried to correct moulding issue which I actually had to finish myself, they also informed me that washing the windows was not their job and should have been done by the instillation crew so we of course did that too. I had to repeatedly call Morgan to find out when the cleanup crew would arrive and the new screen would be installed. If I hire Morgan again I will withhold at least half the payment as long as I have to until I have had time to make sure the job is completely satisfactory, I should have known better, that was my fault.
Gigi E.
Nov 2020
Very nice job& after installation I noted. $40 difference in my power bill, so win/win!
Lori R.
Nov 2020
We replaced all 15 of our windows with hurricane impact windows. Morgan Exteriors matched a lower quote from another company, and they have a 1 year price guarantee. We were also impressed by their 100% lifetime guarantee on everything, no small print of exceptions. They came out and made sure everything was exactly as we wanted it before submitting the order. The installation was fast, and the workers kept the site very clean and safe. Eta was our first storm since replacing the windows. I kid you not, I slept through it. The windows are so insulated that I didn't hear the rain or the wind, and I slept with peace of mind knowing that the kids were safe from flying glass. Great job guys! We'll call you when it's time to do the doors!
Paul W.
Nov 2020
Professional and friendly service from all the staff. The results are exceptional and Travis our installer is a credit to the company.
Ronald F.
Aug 2020
fantastic excellent job
Thomas J.
Aug 2020
Today was our big day in that our unrated (because of the year of manufacture) electrically controlled hurricane shutters which covered our big front window and the big front window, along with the dilapidated window sill were to be removed and the custom made/measured hurricane three section picture window to be installed along with a new window sill. Mr. Tom Sanders/Lead Technician and Mr. Michael Williams/Technician were the installation team from Morgan Exteriors who showed up to work at the time promised. While it took me a few minutes to get them to address me by my first name Mr. Sanders and Mr. Williams expertise was evident from the very beginning of their work. I knew this because Mr. Sanders first walked me through what was going to take place as per the agreed upon work order along with telling me that this work would be a two-step process. Phase I being done today (removal of the electronic hurricane shutters, the dilapidated windowsill, and the existing windows). Phase II will be accomplished next week which includes putting stucco on the window sill, replace the marble sill inside, fix the dry wall on the inside (very limited damage done during the removal process), and installation of the soffit area where the hurricane shutters were stored. Not only were Mr. Sanders and Mr. Williams the consummate professionals they were friendly and very informative. Mr. Sanders took the time to show me and explain what had taken place with our existing window sill and how close we came to possibly having a real problem on our hands as well as reassuring us that the installation was not affected negatively in any manner. Mr. Sanders and Mr. Williams worked well as a Team, the sounded like a Team (instead of Lead -to- Technician) in their verbal communications, stayed on task the entire time, and then cleaned up their work area so well that my wife commented on how clean they left the area inside and outside. Before leaving for the day, Mr. Sanders explained his write-up so as to ensure that Phase II will be done without any issues, gave us a copy of his write-up, explained the lifetime warranty, and then gave us an overview on the operations of the new picture window, what to watch out for in manipulating the outer windows that open and how to maintain the sliding section of the windows. Pictures were taken but the boss of the house said that we will attach Phase I and Phase II pictures upon completion of the project. Highly recommend Morgan Exteriors for any window replacement you may be thinking of.
Linda G.
Jul 2020
Hideous. Never returned to fix one window that is not installed correctly; the sash is not working and window slides down, had asked for repair after they installed, they never resolved. Front door installed and not correct; sent out person to replace new door, he rigged it so it would close, still seals are not tight and can see light. We bought a WHITE door; they only sent with white primer on it and said they don't paint the doors. All other companies I have talked with have ther door painted previous to install, the color that was ordered. Two years later, I still have no resolve. My husband died before the install; they dragged out the process for months getting the windows and door, and kept asking for my husband, even after I had told them over and over again he was dead. They wanted to argue with me all the time and we paid in full for their services. They are horrid Customer Service. Installed in 2018.
Mary W.
Jun 2020
It was wonderful! They did it very quickly, and no mess.
Gina M.
May 2020
The company charged a few hundred more than $12,000.00 The contractors completely missed installing key pieces of material. The butt joints did not match. The company was not even sure if flashing was used, that’s how uncertain they were of their own work. The underneath of multiple gables was missing the bottom piece. Multiple boards were not aligned/were uneven. If I hadn’t noticed, then they would not have fixed anything. 15 + cigarette butts scattered all over the yard, front, back, sides of the house, right up against the house. They just smoked and threw them on the ground. They had the pallet of building materials (about 30 pieces, 15 feet long) in the middle of our driveway for over a month after the first crew came out, despite the first contractors only working on it for a week. The company, Morgan Exteriors, informed me that they were unaware of the poor, faulty construction because they do not inspect their own work. They say they hire outside contractors, and once these contractors say the job is done then Morgan Exteriors accepts that. No one inspects anything. The painter got paint (white) all over the house (our house is painted grey). The painter did not use plastic sheeting to seal off any of the bottom walls to prevent paint from dripping all over the exterior. It rained, and due to the lack of sealing, the entire wall is now splotched with white paint. Full brush strokes are seen on the side of the walls. Due to not using any protective equipment, white paint droplets are on the windowsill, hedges, grass, walls, etc. The painter also left the paint lid in the grass and used the hose and left it unraveled in the bushes/side of the house, small things that in additional to the poor work and countless cigarette butts adds up to a disappointing performance. After I notified then of my concerns, they eventually got someone out to fix it (a month later). They were unable to fix the paint job, because we did not have the paint on hand (we JUST bought the home and the original owners did not leave us a can). I know the company tried to fix the construction aspect of it all, however I am upset that everything had to be fixed, especially to this extent. I wish that I never hired this company, and I wish that they had a professional paint my house instead, because now I have to live with the paint job, which our family event pointed out when seeing our house for the first time. The employees that work in the office are kind over the phone, but their aptitude and helpfulness did not translate into the finished product. I hope that the siding that I now have is durable and as close to properly done as it can be, but every time I look at my house now and see the paint everywhere, I will be reminded of how it got there, and reminded that the siding might not even be properly completed.
Response from Morgan Exteriors Inc
"Dear Mrs. [Member Name Removed], First please allow us extend our apologies for the issues that you experienced with your project. It is never our intention and we are truly sorry! It is documented in a few places in our database that we addressed your concerns and cleaned things up, on more than one occasion. The In Progress and Final Building inspections passed with Hillsborough County on 3/13/2020 and 4/15/2020. If there was anything fundamentally wrong with the project this would not have occurred. This is a note from our Production Manager just before the final Building inspection- “John doing a walkthrough Thursday and she is working on taking the review down, got very frustrated with just many things going and feels bad and is taking the review down” Here is a note from him again, just after the Final Building inspection “Job is complete, she is very nice and likes us just not the painter so much. File to close, all issues discussed with homeowner, siding issues fixed, paint issues left as she is having home painted later this year.” We welcome the feedback and want you to know that we absolutely take pride in our work and approach every project with the expectation of standing behind our product and work for a lifetime! The proper staff and individuals involved have been addressed so as to ensure that this does not happen again. Please rest assured that we are here for you with our lifetime guarantee. If there is anything that arises with your project we will be there to address it as we have for the last 25 years that we have been in business. Again our sincerest apologies!"
Barbara S.
Mar 2020
We were very pleased with the salesman Eddie Barnhill who did a great demonstration on Simonton slider windows. He was not pushy and answered all of our questions. Tito and Adonis were the installers and they installed 13 windows in one day and were very neat and clean. I had no mess to clean up. Susan Moseley was very helpful and always called me back when I had a question. There customer service is great. They all are very prompt in arriving on schedule. Tom Andrews, a serviceman was very helpful too. I would highly recommend Morgan Exterior. I already have told 3 friends about them. Hopefully they will have the same experience my husband and I had with the company. I would definitely give them a 5 star rating. Barbara and Gary S. Seminole, FL
Greg T.
Sep 2019
The entire process was great. From the selection of materials to the actual installation. I had other work being done as well, and ME worked with us to insure all activities were coordinated. The installers were great, and responded to all concerns that arose during the process. We're extremely happy with the results!
Beverly K.
Sep 2019
Very good and excellent. Day one with the salesman was here, excellent representation and professional. the installer was professional, on time, and clean up was excellent.
Tom L.
Aug 2019
Had to hire a lawyer to get Morgan Exterior to finish job as detailed in approved building permit. We attempted to communicate with Morgan since day one of install, but their only response was to say the job was done adequately and to give them the rest of their money. Sales is great, customer service and follow through is terrible. If something goes wrong with the install, expect bullying tactics and no professional communication from management. If you expect the owner to care about a poorly completed $39,000 job, you will be surprised.
Response from Morgan Exteriors Inc
"In this case the Homeowner had to retain an attorney because of the Lien that was placed on the property due to failure of payment once the work was completed 100% This customer still owes us 100% of the balance of this completed and inspected job and attorney fees. All of this can be proven by the detailed notes within our database, recorded calls and emails . Contractors Beware !!!"
Susan G.
Jul 2019
I cannot recall a more disappointing consumer experience, albeit expensive experience, than the one we are currently having with Morgan Exteriors. A project to install all new hurricane impact windows and doors in our home began in March 2019 and remains unfinished in mid-July. Morgan has either too much work to handle, or the front office is incompetent. We suspect both. Installation work in March was professional and done correctly. Morgan dropped the ball in the finishing work: exterior slider stucco bands and door painting. Morgan also did not follow through on our door lock order. The south side of our home has an unfinished look and every day is a reminder of what bad customer service looks like. We cannot recommend Morgan Exteriors at this time for any home improvement project.
Ally K.
Jul 2019
Was not up front with assisting customer with knowledge of roof warranty that they installed in 2011. Now roof is defective. Warranty they offered does not cover cost of replacement and shingle manufacturer will not cover. Roof is less than 10 years old. Customer is out thousands of dollars due to this company selling the wrong warranty and/or not offering up front information.
Licensing
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FAQ
Morgan Exteriors Inc is currently rated 4.5 overall out of 5.
Morgan Exteriors Inc accepts the following forms of payment: CreditCard
Yes, Morgan Exteriors Inc offers free project estimates.
No, Morgan Exteriors Inc does not offer eco-friendly accreditations.
No, Morgan Exteriors Inc does not offer a senior discount.
No, Morgan Exteriors Inc does not offer emergency services.
Yes, Morgan Exteriors Inc offers warranties.