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"We have been long time customers (over 10 years) using them for annual maintenance and repairs as needed. Up till this year, it has been great. We have recommended them to family and friends. Something has changed in the business drastically and we are not the only ones who have noticed. Recently, we noticed stains around our AC vents. We asked for someone to come out and look. For whatever reason, we were told Stanley Barineau insisted on responding to take a look. At first, that seemed like just good service. Mr. Barineau came out, looked at our vents, and advised the duct work needed new insulation. He did not go in the attic. Since this seemed reasonable, we took the $500 quote and scheduled the work. My wife took leave that day from work to be here. After the scheduled time came and went, my wife called to find out if they were running late. She was told the crew was tied up on another project and could not make it. No call to let her know or to reschedule. I guess we were expected to call them when they did not show. We rescheduled for the following Friday. Once again, my wife took off work. This time, a single employee showed up. He took a look at the duct work and advised re-wrapping would not solve the issue. The insulation would need to be stripped first. Instead of working up an estimate, he advised we would need to schedule another appointment for the estimate and suggested we schedule the work in cooler weather. Once again, we called for another appointment. Once again, Mr. Barineau apologized and promised to give us a new quote. He did not. It is now 7 days later. We called during regular business hours and got the answering machine. No call to follow up with a long-standing customer. No effort made to keep a long standing customer. No effort to fix repeatedly abysmal service. I suggest you find someone else to work with. This company has obviously gone off the rails from the top down. I expect they will be out of business soon from what I am seeing on their recent reviews."

"Very good experience. They came out at the time promised and the technician was very friendly and professional. The technician made sure everything was setup and working properly before departing."

"Perfectly! On-time, polite, and clean. The price was very reasonable and the new unit lowered my energy bills. I recommend this family owned and operated business."

"DO NOT HIRE THIS COMPANY... Unprofessional. They lack knowledge of HVAC systems and duct design. Left drain lines improperly installed. Tried to install a substandard condenser other than the one I was given a price on. Refuse to communicate with me after they received payment...I have made attempts to contact them to resolve the poor installation but they refuse to fix the issues..I regret hiring them and ask that other people do not. Only thing I will say is that the workers were nice but not management."

"Amazing!!"