Get matched with top in Blountstown, FL

"I spoke with a salesman named frank from the Ocala Fl branch. I was told I could pay monthly for the lawn service and would be billed the following week before they came out. the next day I was charged two separate charges equaling up to almost a thousand dollars. I canceled the account and asked for my money back and was told it would be refunded right away and how sorry they were..smh. That was on the 23rd of August and each time I call I get a different answer as to why my money has not been returned. First it was I would get it right away then it was 3 to 5 days then 5 to 7 days then 7 to 10 days and the last person I spoke with told me maybe I should get my lawyer involved because I was so upset and frustrated. This has affected me paying my mortgage and its like they dont even care also none of the reps could connect me with a supervisor or give me the number or information to the corporate office. I have never been so frustrated before in my life."

"This is the most unhonorable company I have ever used. We have been paying $163 a month for lawn care/fertilization. Our front yard was maintained but the back was clearly not given the same attention. We had new sod installed in a portion of our backyard in Feb 2023 and were told they "knew how to handle new sod" and they would make sure it was treated properly. In May/June we noticed the sod started to turn brown/yellow. We notified McGuire of the issue immediately and finally someone came out to notify us of having to adjust our watering and that they "treated it". In July the lawn crew came to mow and my husband asked them if they could take care of the weeds we had growing in our new sod. To which they replied "sure we can do that". I watched them outback with a spray pump and within 2 days the grass had large patches that completely killed the grass. We have been in contact with them about these issues and they "looked into it". We were told that the lawn crew did not spray anything and that they don't even have spray pumps to carry around. So now I am a liar?? Why would I lie about something like this?? What an awful thing to do to a customer who has been paying you $163 a month to not even do the job properly. Several times they have had to come back because they couldn't even mow the grass properly. They would use a weed whacker instead of bringing the mower to the back. They would miss several spots, weeds in flower bed etc. They would come out after we put in a ticket but why would I even have to bother making sure the service I am paying for is done and done right? Ridiculous. I should have listened to the previous negative reviews. Now they want me to pay for KILLING my grass. Grass that I worked hard to pay for. Obviously they do not care. Especially when people will continue to pay these high amounts for a 10min half done job. I don't know what happened to customer service but it surely doesn't exist here. PLEASE TAKE YOUR SERVICE ELSEWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"