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    Verified sump pump installation services reviews

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"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

Jacqueline G on July 2024

When you need AC heating or plumbing services, look no further than Horizon Services. For nearly 30 years, we’ve been the trusted name in plumbing heating, and air conditioning, offering an unmatched level of service at reasonable rates.

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

Jacqueline G on July 2024


Avatar for West Shore Home Salisbury

West Shore Home Salisbury

4.91(
231
)
Approved Pro

West Shore Home Salisbury

4.91(
231
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
136 local quotes requested

To accomplish our mission, we have implemented a simple approach that will restore the beauty of your home while significantly reducing your energy bills - and we get it done in just one day! From start to finish, the West Shore Window & Door, Inc., experience is engineered to bring happiness to every home. The health and safety of our customers and employees is a top priority. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"They were very good "

Deral L on December 2024

To accomplish our mission, we have implemented a simple approach that will restore the beauty of your home while significantly reducing your energy bills - and we get it done in just one day! From start to finish, the West Shore Window & Door, Inc., experience is engineered to bring happiness to every home. The health and safety of our customers and employees is a top priority. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"They were very good "

Deral L on December 2024


Avatar for Hitched Services

Hitched Services

5.00(
5
)
Approved Pro

Hitched Services

5.00(
5
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
5 years of experience

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. We are not in the contracting business, we are in the consumer business.

"Easy to work with."

Galen C on March 2024

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. We are not in the contracting business, we are in the consumer business.

"Easy to work with."

Galen C on March 2024


McMullen Septic Service, Inc.

4.85(
48
)
Approved Pro

McMullen Septic Service, Inc.

4.85(
48
)
Approved Pro
Customers say: Quality work
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers
72 years of experience

At McMullen Septic Service, Inc., we are your premiere source for septic system work. Our company offers the finest service for pumping, inspection, installation & repair. We generally offer same day/ next day service for your pumping needs. We have been a family owned and operated business serving Sussex and Kent county and surrounding regions since 1953. When it comes to professionalism and customer service, we are unmatched in the region. For the best of the best, call today for your next project.

"At the time I made the appointment I told I could pay by credit card however after they were done I was told I had to pay by check or cash. I called the following day to express my displeasure and to point out that not everyone has an extra $325.00 available at any given time. I spoke with one of the owners. He refused to even acknowledge they were in the wrong and instead made excuses as to why his employee couldnâ t use my WiFi to accept the credit card payment. He was extremely rude and very condescending. Instead of apologizing for their miscommunication he actually hung up on me. It appears as if this is another company that had its good reputation built by the father but has now been taken over by his spoiled son who has zero business sense and horrible customer service. I would not recommend them."

Patricia E on June 2024

At McMullen Septic Service, Inc., we are your premiere source for septic system work. Our company offers the finest service for pumping, inspection, installation & repair. We generally offer same day/ next day service for your pumping needs. We have been a family owned and operated business serving Sussex and Kent county and surrounding regions since 1953. When it comes to professionalism and customer service, we are unmatched in the region. For the best of the best, call today for your next project.

"At the time I made the appointment I told I could pay by credit card however after they were done I was told I had to pay by check or cash. I called the following day to express my displeasure and to point out that not everyone has an extra $325.00 available at any given time. I spoke with one of the owners. He refused to even acknowledge they were in the wrong and instead made excuses as to why his employee couldnâ t use my WiFi to accept the credit card payment. He was extremely rude and very condescending. Instead of apologizing for their miscommunication he actually hung up on me. It appears as if this is another company that had its good reputation built by the father but has now been taken over by his spoiled son who has zero business sense and horrible customer service. I would not recommend them."

Patricia E on June 2024


Avatar for Delaware Plumbing Professionals

Delaware Plumbing Professionals

4.72(
173
)
Approved Pro

Delaware Plumbing Professionals

4.72(
173
)
Approved Pro
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
444 local quotes requested

We take great pride in being family owned and operated. Our mission is to provide our customers with exceptional service while delivering top-notch quality. Our reputation is based on the service and quality we provide, as well as the safety of our customers and their homes. We strive for transparency throughout your entire experience with our company and as well, promise to be upfront and honest. We treat your home like our home. Call us today for Better Service, Better Price, Better Value!

"They did a great job, although a little expense despite the fact that I had already bought the new faucet."

Lisa Z on April 2025

We take great pride in being family owned and operated. Our mission is to provide our customers with exceptional service while delivering top-notch quality. Our reputation is based on the service and quality we provide, as well as the safety of our customers and their homes. We strive for transparency throughout your entire experience with our company and as well, promise to be upfront and honest. We treat your home like our home. Call us today for Better Service, Better Price, Better Value!

"They did a great job, although a little expense despite the fact that I had already bought the new faucet."

Lisa Z on April 2025


Avatar for Coastal Bay Construction, Inc.

Coastal Bay Construction, Inc.

4.89(
50
)
Approved Pro

Coastal Bay Construction, Inc.

4.89(
50
)
Approved Pro
Super Service Award
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
31 local quotes requested

Coastal Bay Construction, Inc. , is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Dustin did both of my bathrooms in my Rehoboth Beach condo - completely gutted and redone top to bottom. Dustin worked with me to customize virtually all of the elements. Price was fair; top quality work; always responsive. Easily the best contractor I’ve ever worked with. I’m just sad I have no more bathrooms to renovate."

Debbie R on February 2025

Coastal Bay Construction, Inc. , is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Dustin did both of my bathrooms in my Rehoboth Beach condo - completely gutted and redone top to bottom. Dustin worked with me to customize virtually all of the elements. Price was fair; top quality work; always responsive. Easily the best contractor I’ve ever worked with. I’m just sad I have no more bathrooms to renovate."

Debbie R on February 2025


Avatar for Spicer Bros. Construction Inc.

Spicer Bros. Construction Inc.

4.86(
64
)
Approved Pro

Spicer Bros. Construction Inc.

4.86(
64
)
Approved Pro
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
181 local quotes requested

With over 20 years of experience, Spicer Bros. Construction is proud to provide exterior home remodeling services to Delmarva, as well as top-notch bathroom remodeling with our Baths By Spicer Bros. division. Our experienced and friendly staff will help you every step of the way, from the first phone call to the completion of your project. We strive to provide you with the highest level of customer service, fair pricing, and workmanship every single time. Look no further for any of your exterior renovations and bathroom remodeling needs!

"Pete and his team did an outstanding job from the moment they arrived until the final clean-up. What a hard working team! Pete did a great job communicating with me prior to the job and updating me throughout the day during the job. We love our new roof and the quality job! We were impressed with the clean up...not a single piece of trash was left behind!! I would highly recommend Pete and his team for any roofing job and would be pleased to serve as a reference to any potential future clients of Spicer Brothers."

Renee M on July 2018

With over 20 years of experience, Spicer Bros. Construction is proud to provide exterior home remodeling services to Delmarva, as well as top-notch bathroom remodeling with our Baths By Spicer Bros. division. Our experienced and friendly staff will help you every step of the way, from the first phone call to the completion of your project. We strive to provide you with the highest level of customer service, fair pricing, and workmanship every single time. Look no further for any of your exterior renovations and bathroom remodeling needs!

"Pete and his team did an outstanding job from the moment they arrived until the final clean-up. What a hard working team! Pete did a great job communicating with me prior to the job and updating me throughout the day during the job. We love our new roof and the quality job! We were impressed with the clean up...not a single piece of trash was left behind!! I would highly recommend Pete and his team for any roofing job and would be pleased to serve as a reference to any potential future clients of Spicer Brothers."

Renee M on July 2018


Avatar for '58 Foundations

'58 Foundations

3.75(
20
)
Approved Pro

'58 Foundations

3.75(
20
)
Approved Pro
40 local quotes requested
67 years of experience

For over 66 years, '58 Foundations & Waterproofing has provided the highest-quality basement waterproofing, crawl space encapsulation, foundation repair, and mold removal. We lead with a promise of Trusted Five-Star Service, which means the customer experience is at the center of everything we do. Since 1958, we have been steadfast in keeping this promise and upholding the values upon which '58 Foundations & Waterproofing was built: trust, teamwork, integrity, respect, and communication. From the initial call to job completion, our customers are met with knowledgeable, caring, and professional staff prepared to offer a five-star experience that is unmatched in the home repair industry. What’s more, you can enjoy the peace of mind that comes with our lifetime warranty and our industry-unique money-back guarantee!

"If you’re considering 58 Foundations, do yourself a favor and stop right now. I cannot, in good conscience, recommend this company to anyone. Their complete disregard for accountability is infuriating. At first, things appeared to go smoothly, but the illusion of competence quickly disintegrated when it came time for the building inspection. The city inspector requires a letter from the project engineer verifying that the work is safe, sound, and compliant with code. 58 Foundations flat-out refuses to provide this basic validation of their work. Why won’t they stand behind their project? Are they hiding shoddy, substandard work? As a homeowner, I’m now saddled with the mess of an open permit and no resolution in sight. This is unacceptable. If a company won’t back their work with a simple letter, what does that say about their integrity—or lack thereof? Didn't expect this kind of run around from a well established professional firm, save yourself the headache."

Warrick S on December 2024

For over 66 years, '58 Foundations & Waterproofing has provided the highest-quality basement waterproofing, crawl space encapsulation, foundation repair, and mold removal. We lead with a promise of Trusted Five-Star Service, which means the customer experience is at the center of everything we do. Since 1958, we have been steadfast in keeping this promise and upholding the values upon which '58 Foundations & Waterproofing was built: trust, teamwork, integrity, respect, and communication. From the initial call to job completion, our customers are met with knowledgeable, caring, and professional staff prepared to offer a five-star experience that is unmatched in the home repair industry. What’s more, you can enjoy the peace of mind that comes with our lifetime warranty and our industry-unique money-back guarantee!

"If you’re considering 58 Foundations, do yourself a favor and stop right now. I cannot, in good conscience, recommend this company to anyone. Their complete disregard for accountability is infuriating. At first, things appeared to go smoothly, but the illusion of competence quickly disintegrated when it came time for the building inspection. The city inspector requires a letter from the project engineer verifying that the work is safe, sound, and compliant with code. 58 Foundations flat-out refuses to provide this basic validation of their work. Why won’t they stand behind their project? Are they hiding shoddy, substandard work? As a homeowner, I’m now saddled with the mess of an open permit and no resolution in sight. This is unacceptable. If a company won’t back their work with a simple letter, what does that say about their integrity—or lack thereof? Didn't expect this kind of run around from a well established professional firm, save yourself the headache."

Warrick S on December 2024


First State Bath

4.73(
15
)
Approved Pro

First State Bath

4.73(
15
)
Approved Pro
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
13 local quotes requested

We are proud to offer the same quality and craftsmanship as many of the larger bathroom remodeling companies at a lower price and without sacrificing customer satisfaction. First State Bath is owned and operated by Mike Tate and Joe Augustine, who together have over twenty-eight years of bathroom remodeling experience, with over 3,000 bathroom renovations sold and completed

"I hired First State Bath for converting a bath tub to a walk-in shower. I feel so thankful to them from introduction through job completing. They listened carfully to my requests and proposed a small suggestion, but it turned out very special to my need. It was choice of 54" long instead of 60". It adds space for easy moving in the bathroom. It might have no impact to most people, but is very helpful and special in my situation. The project is worked out very well with on time, clean and high quality. They did great job at very reasonable cost."

Meng J on February 2025

We are proud to offer the same quality and craftsmanship as many of the larger bathroom remodeling companies at a lower price and without sacrificing customer satisfaction. First State Bath is owned and operated by Mike Tate and Joe Augustine, who together have over twenty-eight years of bathroom remodeling experience, with over 3,000 bathroom renovations sold and completed

"I hired First State Bath for converting a bath tub to a walk-in shower. I feel so thankful to them from introduction through job completing. They listened carfully to my requests and proposed a small suggestion, but it turned out very special to my need. It was choice of 54" long instead of 60". It adds space for easy moving in the bathroom. It might have no impact to most people, but is very helpful and special in my situation. The project is worked out very well with on time, clean and high quality. They did great job at very reasonable cost."

Meng J on February 2025


"Crew were professional and got the job fine on schedule. Took direction and changed in stride. Finish work good but not perfect."

Paul S on January 2024

We are a full service remodeling contractor for over 40 years. We are fully Licensed Bonded and Insured

"Crew were professional and got the job fine on schedule. Took direction and changed in stride. Finish work good but not perfect."

Paul S on January 2024

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Sump Pump Installation questions, answered by experts

3/4 HP is stronger than 1/2 HP. Horsepower measures how much weight can be moved and how fast, or the power needed to move 550 pounds one foot in one second. 1 HP equals 550 foot-pounds per second, so the higher the horsepower, the heavier the load it can lift. While 1/2 HP is a standard, powerful option, 3/4 HP has the extra strength to handle heavier, larger doors with ease.

One common reason a sump pump stops working is improper sizing. Different locations need different sizes and power ratings of sump pumps depending on the typical amount of water the pump needs to manage. If your sump pump is too small for the quantity of water, it can overwork and either burn out or reduce the life of the unit. If the pump is too big, it can overwork and burn out early. 

A sump pump can be plugged into a regular, 110-volt outlet with three-prong openings, but it must have GFCI protections per the NEC, meaning you’ll need a GFCI outlet and circuit. Sump pumps require two outlet openings, one for the plug to the motor and one for the float switch.

The difference between an ejector pump and a sump pump lies in their purpose and design—an ejector pump functions to remove liquid gray water and soft solid sewage waste from your home. If you have a laundry room or bathroom in your basement, an ejector pump for your sewage tank prevents sewage from backing up in your washing machine or bathroom’s drains.

A sump pump is designed to remove excess groundwater that may enter your home, either due to flooding or periods of heavy rain.

It depends on the type of sump pump. On average, pedestal sump pumps last between 20 and 25 years, whereas submersible sump pumps last for about 5 to 15 years. Generally, pedestal sump pumps are less expensive to service than submersible ones, but they’re also louder and more likely to clog.

The Rehoboth Beach, DE homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.