Get matched with top septic tank pros in New Castle, DE

"The company installed my tankless heater a few years back and they did a fine job. A part of the installation was the descaling filter. Late last fall i could not open it to replace a cartridge so called them up to help me fix the issue. The plumber who showed up stated that he did not have the right parts. He was expecting a newer filter cartridge as they do not install what i have anymore. I expected they would look up their work records to see what i have. They DID NOT, nor asked me what i have. The plumber came back and replaced the whole filter/cartridge setup. It took him about 40 minutes. The invoice i received was for $425. I called the owner and asked why. His response was that because I "did not tell them the correct part" they had to return and i am charged for two service visits, parts and labor. I told the owner that i agree to the charge for one visit and parts + labor, but he charged me $425. I asked American Express to dispute this charge. Rip off!!!"

"Very proficient. Very satisfactory job."

"Great experience from start to finish! My technician was on time and gave very fair pricing. I am so happy that my family and I chose to have the water treatment installed "

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Friendly, informative and did the work quickly!"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Andrew and Charlie the owners and there crew were great . They were very personable easy to work with and very explanatory .I am so pleased with the work that was done Andrew charlie and their crew worked very hard in 100 degree heat.i would highly recommend them and I will be using them again ."

"I am extremely pleased and I'm happy with service."