Get matched with top fencing pros in Houston, DE

"The past few years we have completed a fair number of renovations around our house. During this time, we have come across business that have been criminal (stole our $$), been ok, better than average and exceptional. I can honestly say Fence & Deck Connection falls in the EXCEPTIONAL category. Our journey with F&D began with me filling out their online forum. Jeff W soon emailed me back and we set up an appt. Our sales person was Kevin B and he was very thorough and took the time to explain everything and answered our questions. He even replied to emails outside normal working hours. When he left one felt confident that the work that was to be done was going to be done to a very high standard. What really surprised me was the price. We had quotes form 3 other businesses, and they were not really that close. 1 was close but the contract was vague, so not well put together like F&D. I talked to Kevin about time to get the fence installed, he stated 2-4 weeks. I explained we had been told timeframes from other salesmen, then you put down the deposit and unexpectantly, the time frame given was much longer. He assured me that was not the case and put me in touch with Cheryl T. Superb lady to chat with and she assured me they had been meeting that 2-4-week window, even in their busier parts of the season. True to her word, once we signed the contract and put down the deposit via credit card (which happened quickly) the fence was installed in 13 days. They (Kevin and Cheryl) listened to that timeline concern and got the job done exceptionally well, just exceptional customer service. The appointed production manager for the install of the fence was Francisco C. To no surprise another outstanding gentleman. He came to the house at the arranged time and we walked through the process again, laid out the fence with flags (so one does not have to be home on install day) Again answered my questions, went over what takes place on Install day, just an outstanding fellow. Day of the fence install, the crew of 3 and Francisco should up around 0830 and quickly got to work. I have cameras all around my house and I checked up on their progress throughout the day and I can attest that these 3-gentleman worked very effectively and were very proud of their work. I was amazed that they were about to complete the whole fence in 1 day. So fast is good, but how did it look? Amazing, super straight, level and sturdy. Very impressive work. I would like to thank Jeff W, Kevin B, Cheryl T and Francisco C and the fence crew for an outstanding experience. They all listened to our concerns/questions and not once did they drop the ball. Sorry for this lengthy review, I feel if a company takes the time to provide quality service, the least I can do is take the time to write a review. I know this review may sound too positive, but it truly has been an exceptional experience from start to finish."

"My chair was broken in two places. At his request, I sent several pictures to Mr. Davis to evaluate the problem and provide an estimate. We agreed on a price and date/time for the work to be completed. Mr. Davis arrived as scheduled and completed the welding work in my garage. He was very professional, explained what he was going to do and finished the work in a timely manner."

"The owner, Juan, and his team did a wonderful job, listening and fulfilling all of our needs. I would highly recommend him for any kind of landscaping you may have."

"Team was on time, professional and job was completed above expectation"

"The decking was nice. He did an excellent job. He was very prompt, knowledgeable, and he has amazing people working with him. He followed all my directions. He was accommodating. I was very pleased. I would hire them again."

"Excellent service! Professional and friendly."

"Smooth as silk. Prompt and professional."

"Excellent service Great access to quality materials Always returned phone calls"

"They arrived in the morning and was completed by the afternoon. The guys were very professional and polite. We had a pool in our backyard that was taken down and it was a huge sandpit. They removed the sand and added pea gravel and now we have a space to make into an outdoor sitting area."

"excellent work. Would definitely hire again"