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"It was completed on time and beautifully"

"In children’s books, the story always ends, “happily ever after.” Home projects do not always end that way. I contacted several companies associated with “solving problems with wet basements” and was confronted with the problem that each company focused only on one of the problems, but my project involved not just substantial water seepage under the front wall of a 43 year old home, accumulated mold, installation of drainage at the down spout, replacement of the moldy and worn carpeting, and replacement of original ceiling tiles in the associated rooms (utility, study). Basement Systems offered services that included all, each service was clearly documented in the contract, and each was explained noting a range of prices. There was no pressure to sign the contract so I had time to consider not only which company to choose but also which available service best met my immediate and long term needs. I hired Basement Systems and was placed on the work schedule. A week before work was scheduled, I received a complete schedule and what my role was in preparation. When I had questions, Mr. Dave Ryan, project manager immediately clarified. The work crew arrived as scheduled, removed from the immediate work area furniture, books, etc, covered all with plastic, covered the floors upstairs with plastic and initiated the project. I was onsite only the first day but had no anxiety leaving the crew. They were carefully supervised by the foreman. A bin for the construction debris was so helpful as I began discarding items from the attic as well as the shed in the backyard. I officially began downsizing. The work was scheduled for one week but completed in four days. I was quite surprised when I arrived home on the fourth day and saw all the furniture replaced and the rooms swept clean. This not yet the ending of this story. While discussing the project with the estimator, he suggested hooking up my dehumidifier to the installed sump pump system. It was definitely not in the contract I signed but an important service given my current physical limitations. A few days after completion of the project when I answered an email and survey as to my satisfaction with the work completed, I mentioned this service. Without hesitation, Mr. Ryan agreed to hook up my dehumidifier noting accurately had it been in the original contract, it would have been done. I believe I have my “happily ever after” ending. If things need fixing or altering, I know I can depend on Basement Systems to make it right. In my experience, this is an exceptional company with employees dedicated to providing service."

"We were in the process of renovating our apartment and needed to apply for permits from the government, which required an architect-signed design drawing. Anthony came highly recommended. He took the time to visit our apartment and carefully understand the challenges we faced in obtaining the permits. After thoroughly reviewing the space and listening to our renovation ideas, he assured us that the project would be straightforward for him and that he could provide an architectural drawing that would not only meet our needs but also ensure we could pass inspection without any issues. Despite the project being relatively small, Anthony was more than willing to take it on and offered a very reasonable fee for his services. We truly appreciate the time, care, and professionalism he brought to the table. We would highly recommend Anthony to anyone looking for an architect who is knowledgeable, approachable, and dedicated to delivering great work."

"Not good, the contractor showed up late, if at all. He installed cracked tiles, built a crooked knee wall, tiles were loose, left the place a mess, and damaged the carpet. Upon exiting the home after being fired, he vandalized the property. He scratched the new shower pan and tub with a box cutter. I criminal charge is pending due to the damage."

"Very well! Everyone performed the work very well and cleaned up after. They added a sunroom for me last year and I had such a good experience with them that when we needed some kitchen renovations done, I called Andrew again."

"My bathroom needed replacement not remodeling. Taken down to the studs, literally everything from the walls, ceiling, floor and shower stall needed replacement. A significant amount of both plumbing and electrical work was required. The quality of the work is outstanding. I would highly recommend this business and will not hesitate to use them in the future."

"They did a good job removing the existing tile and installing the new hexagon shaped tiles in the foyer. I would use them again for other projects."

"I hired First State Bath for converting a bath tub to a walk-in shower. I feel so thankful to them from introduction through job completing. They listened carfully to my requests and proposed a small suggestion, but it turned out very special to my need. It was choice of 54" long instead of 60". It adds space for easy moving in the bathroom. It might have no impact to most people, but is very helpful and special in my situation. The project is worked out very well with on time, clean and high quality. They did great job at very reasonable cost."

"Guy and his team were amazing and professional. Guy was able to recommend solutions to resolve ongoing water problems in the basement, completed the install and finished the basement. It has added significant square footage and value to our home. Additionally, he completely remodeled the kitchen and was able to suggest small but important finishing details the really brought the project together. The kitchen is transformed and is a gathering spot for the whole family. Guy has also helped us out with smaller odds and ends including installing new outlets and breakers, repairing drywall, and smaller paint jobs. I would recommend Guy and his team over and over again!"