Get matched with top grill repair technicians in Delaware City, DE

"good service, provided education as well."

"We’re enjoying the heat and beauty of our new fireplace as I write this! Chimney Cricket supported us through a tough series of errors caused by manufacturer’s lack of support. Finally they were able to locate the errors and get our beautiful new fireplace up and running. My only word of warning to folks considering installation of a new fireplace: make sure the model you select has a track record of easy installation and servicing, and that the manufacturer is known for standing behind their products."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Excellent! They came in, got right to work, found the problem quickly and repaired it. It took less than 30 minutes. The guys were personable but professional. I would call them again."

"Brian Jackson and Scott Collom removed and replaced the heater within a couple of hours. My concerns with the airducts were checked and taken care of. Over the years, all of the employees have been very friendly, informative, and completed maintenance on our heater and air conditioner. H&H has a high degree of professionalism and knowledge. Thank you Emily for coordinating the work that was done."

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"Great. He checked them out and we were good to go."

"Went well."

"A few weeks back I came home and my oil heater wasn't working. The house was about 50 degrees and I was able to get it started up again but the entire house smelled like oil. The following morning I called Ferro, having dealt w/ them as my oil supplier. They came out first thing in the morning to tell me that my heater had a crack in it and would need to be replaced. I asked them how quickly it could be done since the temperature was about to drop. I was pleasantly surprised to hear that they would have a whole new heater there and installed by the end of the day. I first started using Ferro back in 2005. I came home from a business trip to find that my heater was out of oil. It was 3:00 in the morning and people still used the Yellow Pages back then, i called 3 numbers before them but they were the first to call back. They came within an hour and I had a warm house shortly after. They are the only heating and AC company I will ever use. Professional, helpful and just great people to deal with..."