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"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"Great service. Very thorough. Called them again to do an HVAC service. Very satisfied with FH Furr. I highly recommend this company."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"Pretty good, done a good job,"

"While ABV was able to eventually repair my GE Profile counter depth refrigerator, it took a long time with a lot of trial and error, and was extremely expensive. It seems like the tech didn't know what he was doing, and diagnosed repairs that didn't need to be made. First, the tech diagnosed the problem as a bad control panel, which cost $2,400 to replace. That didn't fix the problem. Next, the tech guessed that the problem was the compressor control board and replaced that. To ABV's credit, they didn't charge me for the control board when that didn't turn out to be the problem. Finally, they decided that the compressor needed to be replaced, which cost $1800. That fixed the issue. Three simultaneous systems failures is highly improbable, and I strongly suspect that if the compressor had been replaced first, I would have avoided spending an additional $2400. I should have gone with GE's repair service first, but no availability for 2 weeks. ABV took 3.5 weeks to finally repair."

"The project was professionally executed both on quality and on budget. Alex is a top notch contractor."

"Installation was solid. The labor price was a bit high. The main concern was the materials markup. The picked up a shower stem from Lowes. Those are normally about $50. The tech said that the stem wasn't $120 but they charge them extra when they use their contractor code. That seemed weird since normally get discounts since they purchase a lot. I should have questioned it but it didn't register to me until after he had left."