Get matched with top gas log pros in Union, CT

"Angelo and his father worked very hard on my pool project and everything was handled professionally ,definitely will hire this company again. "

"Excellent company to work with! Highly recommend!"

"Steve from Chimney and Duct Experts came on site did a very thorough inspection/quote for free. He took phones with drone and explained what needs to be done. Steve came back in a week, cleaned, installed a new liner, top plate, tee and cap. Also applied moisture blocker. After the project is done, I no longer smell the leaky exhuast from the furnace coming out of the wood stove. I'm very satisfied with the project."

"Had them paint 3/ rooms in duplex . Also 2/ custom closets done. Repair a front porch. I was satisfied with the work they did."

"Very nice and honest business to work with. Courteous, hardworking and efficient. I would recommend them to others! They repaired my chimney cap and replaced the flue cap with a squirrel proof cap. Also cleaned both flues and inside of wood stove from squirrel debris."

"At the beginning it seemed that Chimney USA would have the expertise to complete the work well. There were some waiting on parts, that wasn’t a big problem at the time because I wanted it done right. The estimate listed that they would remove the front stone work to be able to get to the steel box fire box for removal and install new steel firebox, then replace all the stone work. Neither one of these parts was done. The 4 metal vents weren’t removed and replaced, the ash door was not installed. There seemed to be a problem figuring out how to get the steel firebox manufactured and to have it installed. The steel firebox was needed so that the side heating vents in the fireplace would work to bring heat into the room. As time went on, there was no resolution to get the firebox and install it. Very frustrating. I finally made the decision to just build the firebox using firebrick. This was a mistake now because there is no exchange of heat for the room vents now. We agreed to have grey firebrick and they installed a grey “cement” (not a fire brick and wouldn’t stand up for the heat of a fire) brick and the installation wasn’t complete to seal off the firebox. The masons didn’t seem to know what they were doing. This would mean that smoke would fill the room. I texted, sent photos, and sent a video of the issues and Chimney USA decided to send their masons back out the next day to fix this problem. This time they didn’t have the grey firebrick, but only red firebrick. They removed the grey “concrete” bricks and installed the red firebricks. None of the workers spoke English which made communication difficult. They had to use a translation app on their phone to communicate with each other. The masons didn’t understand that the firebox had to be completely sealed off so smoke wouldn’t enter the room. Finally, that firebox was complete, but not what I was expecting. The ash door was never found to fit my opening and never installed. The rock face removal and steel firebox was never completed. Those costs were far more expensive than just building the brick firebox. Their cost for the custom stone removal and install of the face of my fireplace was estimated at $3,200 and the steel firebox with damper was estimated at $2,135. Total of $5,335. This was taken off Angi on what it should have cost just to do what they did which was to remove the steel firebox and build a brick firebox. “How Much Does Firebox Repair or Replacement Cost? [2024 Data] Normal range: $160 - $750 Firebox repair or replacement costs $455 on average, but it can cost between $160 and $750, depending on the project's scope and details.” Based on this I’m being charge almost $5,000 for work not complete. This should have been adjusted based on the work complete and the estimate scaled down to represent the job completed. They want me to pay the whole original estimate. I contacted Chimney USA to say that the bill needed to be updated with a lessor amount based on the final work, but they didn’t respond, except to keep sending me the same estimate bill to be paid in full."

"The cost was far more than I had expected. I should have gotten another estimate before hiring these people. The toilet was installed well, but the shower head was left with far too much play where it came out of the wall. He said he didn't have time to make it secure and to call the plumber who had originally put it in. I called the original plumber who was horrified to find an installation left so badly done, so he fixed it on the spot, even though it was past his work time. The original plumber said that the head of a screw inside the wall had been broken off in removing the shower head. I am finishing this review two days later. Over those two days I have been barraged by texts, emails, telephone call claiming that the check I gave him has not cleared, according to his accountant. I verified with my bank that the check had been cleared and deposited into his business account. Mr Buccelli assured me that was not the case and said he was coming over immediately for a check. We use the same bank which further verified to me that the check is in his business account. After two days of what approached intimidation, he now claims it was a different client. I was really uncomfortable at the thought of this angry man appearing at my door."