Get matched with top drain pipe installers in Norwalk, CT

"I called TC plumbing after a disastrous ice storm and cold snap (95% of my town was without power at least two days w/ wind-chills of -20 degrees, and many nearby towns were also hard-hit). Tony responded promptly by telephone, and that night he and his crew found and repaired 6 burst heating pipes in baseboards and between floors. The men were all friendly, professional, and efficient, and they did their best to minimize water damage when testing the heating system. They kept drywall cutting as small as possible, and they cleaned up their work-sites. I found the price fair, particularly given that three plumbers worked for three hours of overtime, and they started working as soon as they came in the door. The fact that they came the same day because it was an emergency was PRICELESS. I'd contacted half a dozen plumbing services who told me I'd have to wait anywhere from two days to a week or longer without heat or water ... in January."

"Extremely satisfied.  Company was responsive (My initial call to them was on Xmas Day when I noticed the sewer backed up in my back yard).  They called me back immediately and  agreed to send someone to look at it the next day (after ansering some questions, we agreed it was not an emergency) - they came the next day as promised and even called prior to their arrival.  The plumber assessed the situation and took pictures to send back to Larry.  I spoke with him and agreed to have them come back on Monday when the equipment  needed to address would be available (needed an extra long hose and camera set up given the location of the cleanout cup).  Each time dealt with the company (Larry) he would call to let me know status and options.  On the day they came, Larry and his associate were at my home at the time promised.  Spent nearly 3 hours and all is well.  So although a bit pricey, well worth it given the responsiveness and professionalism of the company.  Would highly recommend them for any of your plumbing needs.
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"Bob installed a French drain system for us I knew as soon as I spoke with him that he was the man for our job. He delivered everything he said he would do at a good price. His experience in the business definitely showed Give him a call!"

First String Plumbing, Heating & Cooling is built on over four decades of hands-on, master-level experience paired with modern equipment, straightforward pricing and a commitment to serving our neighbors near and far.\n\nWe believe every homeowner in Connecticut and New York deserves a team they can count on whenever they need help. When the lights are at their brightest and all eyes are on us, we will always do what is right and that commitment never fades.

"I've used Sila for the past few years to service an older HVAC system.  They were always good.  The service people were friendly and thorough.  Because of my history with them, I hired them to install a new HVAC system earlier this year.  The installation was done on a Saturday which was very convenient but meant that the project manager did not show up on site.  The guys showed up for the installation.  I was told it would take all day.  At around 3pm they were still working yet one of the guys was picked up by a friend and the other guy ended up at my house past 6pm.  They did not reinstall a UV light that Sila had sold me less than a year earlier - I was told this would be extra to have someone come back and service.  I asked that the humidifier not be hooked back up because it is very difficult to get into the system to keep clean.  They did not hook it up but they sent the air through it which was clearly not what I wanted.  I was told by the guy who came to service the heating unit that this was very inefficient and they would come back out and fix that for me for another $179.  
After the unit was installed, they had to come back 5-6 times because the AC stopped working.  Because I work during the day, I would only figure out that the AC was not working when I got home and already had a hot house for sleeping.  That led to 5-6 sleepless night as well as 5-6 2-4 hour windows to stay home from work to wait for service.  Now to be fair, they responded nicely every time and fit me in that very day every time.  The problem is I spent $10K on a new system that had to be fixed 5-6 times.  There was never any offer of any refund or any free service or anything to compensate me for my time lost because something was not done correctly with the installation.  When they finally sent the senior serviceman, he figured out the problem that the fan was only running at half speed in 10 minutes.  Now there were other issues along the way - some of which were bad thermostat, and insulation being sucked into the blower but those were items that should have been done better at installationThey called for routine service of the heating unit 2 weeks ago.  The guy came out.  Thinking back he never checked the thermostat and he didn't change the filter and he didn't check the heat pump outside. I noticed the filter at the time and he said it didn't need to be changed.  That should have been a red flag since the filter hadn't been changed in 4 months at that point.  Last week, I noticed on a slightly cold day that the heater was struggling to get to 68 degrees in the house.  It was 30 degrees outside.  That did not seem right.  I called Sila about this.  They offered to send someone out that day but I figured I could survive 3 days to have someone come out on a better day for my work schedule.  This time I insisted that a senior person come out for the service appointment.  He did and arrived on time.  He was at my house for 1 hour and 45 minutes.  He first figured out that the heat pump outside was not turning on at all.  That seems like something the guy who came to service the heating unit should have checked.  The problem was yet another faulty thermostat (I believe it is the 3rd one of the same brand).  Now, he stayed on the problem and really sorted out the issue even after being able to get the outside unit started where some others may have left so I fully appreciated his work.  It was just another morning that I had to cancel work to be there for something that should have been figured out two weeks earlier.  He now has to come back one more time to install a better thermostat (no charge thankfully) but again, more time.  After all the time put into having this unit installed and repeatedly fixed, i would expect a company to offer some sort of rebate, free servicing for a year, an extended warranty (because i do not trust this system at all) for the inconvenience.  They have offered absolutely nothing and it really seems like this heating system is a lemon.  That's while I will continue to use them for servicing I would not recommend using them for an installation without insisting the project manager stay on sight.  I have since had to change the filter of the system only to find out they did not build in enough room to use a proper air filter but only fits the cheap blue filters.  As someone with allergies this is a big miss that was something I discussed with them.
While I like all the people I have dealt with at Sila, it has been a tough year with the new system and they really should have offered to reinstall because it clearly was not installed correctly.
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When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"The firm responded immediately to my inquiry and arrived at the scheduled appointment date, assessed the necessary repair, went to the closest plumbing supply house and obtained the necessary materials and returned promptly that day to make the corrections. The crew was courteous and professional."

"installed curtain drain in front of house. Crew went above & beyond removing buried stump to do job right. Timely, nicely regraded worksite."

"I was very impressed with David's responsiveness and every member of his crew was a pleasure. They completely removed the kitchen floor (and several layers of subfloor) in my 100+ year-old home, made repairs to floor joists and installed new flooring that looks beautiful. It was an evolving project and I appreciated the team's flexibility and speed with which they completed the project."

"The sinks are draining well. The stopper is fixed. The toilet was unclogged, but got clogged again the next day. Had to pour Ajax, and let it sit overnight to unclog the toilet again. That is the reason I have given a B, rather than an A"