Get matched with top drain pipe installers in Cross River, NY

"Found and fixed a leak that 3 other plumbers could not find. Installed 2 new faucets, a new disposal, and valves behind our washing machine and under the kitchen sink. All work was done extremely well. Paul is dependable and professional."

"I called Atomic Rooter around 2:30 pm and they had someone out at the house by 4:30 pm on the same day.    The piping on the faucet copper line had burst last winter and the entire faucet needed to be replaced.  Access was from the outside and I had already removed the external cedar shingles and cut the access hole before calling for service.
Normally, I do these types of repairs myself but the piping was in tight quarters.  There was a flexible water line connected to a  fitting with the frost free faucet attached.    One look told me it would be better to have a professional do this job to avoid a potential mistake on my part and damage to the flexible line and fitting.   
The service technician made the repair in about 20 minutes without damaging the flexible line.    The new frost free faucet is sturdy and won't be needing future repairs.   I was also given some tips on how to the freezing problem in the future.
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"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"It went very well. New system installed. They disposed of my old system."

At Southeast Plumbing & Heating, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote. \n

"Unclogging drain for washing machine"

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"Easy and good service I will recommend this company to anyone who is interested in getting work done."