Connecticut Basement Systems, Inc.

Overall, working with the company was a good experience.

On time. Quick work

Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work

Very professional company great service great price

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the product was excellently done. I am a contractor and I needed the job done quickly to get it on the market. they finished it in one day and left the cellar cleaner than when they came.arrtco llc James stablein project manager t t

will come right back if not perfect and make it so.

Excellent repair and efficient.

Repaired a concrete foundation that was cracked all the way through. Repairs went smoothly with no inside cracking or damage.

Excellent job.... Keith knew exactly what was wrong with our garage wall, he explained everything in great detail and offered us the right solution. The work was done in a timely manner. We are very pleased. Thank you CT Basement!

They did an excellent job.

I really liked CT Basement systems. The sales rep walked me through the process of the basement SaniDry I had installed. When the installer came it turned out that I didn’t need all of the duct work and I was able to save a few hundred bucks. The installer was very professional, neat and helpful . I definitely will hire this company again. Customer service even followed up with me a few days later and had to remind me to register the system (good thing because I had forgotten).

Connecticut Basement Systems prides themselves on their superior customer service, and they really live up to that. Their communication, quality of products and service, and attentiveness to customer needs is unsurpassed. Here are a couple of examples of how they go the extra mile for a satisfied customer: They installed their basement drainage system around my existing heating oil tank, but as I'm planning to convert away from oil this summer, they offered to come back AT NO EXTRA CHARGE once the tank is removed, to reroute the drainage system. Also, I was scheduled for a 3-day project, which included the replacement of some flooring in my basement. On the day the project began, we reconsidered the need for the flooring, and asked if we could cancel that portion of the job. They could not have been more accommodating to that adjustment, and made the change with no questions asked or negative attitude, even though it significantly lowered the price of the project and eliminated a whole day of scheduled work on 2-days' notice. That sort of total customer dedication is rare. I recommend them highly.

CT Basement systems did a wonderful job on the walls that were flood damaged. Their overall system is great. We didn't need the total renovation but if we did, we would certainly have had them do it. After researching others, this was the best.

They were very professional, offered excellent plan to keep garage/basement dry, best quality work and completed the job in timely manner. They were very creative, knowledgeable and courteous. I recommend them 110 percent.

Raymond N.

Prompt and efficient, quality work

Prompt. Courteous. Responsive. Professional. Quality workmanship

They gave me excellent quote, helped me get financing, and completed job in timely manner.

The crew did an outstanding job and we got the results we needed. Maybe a bit pricey, but they use a lot of big equipment and pros who know what they are doing. Overall, very satisfied.

They were great--a little ricey but you get what you pay for

Project involved helical piers and leveling out a room, not concrete work. The price was high but the work was done as stated, on time, and the completed project met my expectations resolving my problems with no extras..

Prompt service and did the job (waterproofing) very quickly!

The price was fair, estimator came on time and was very pleasant, the job was done when they promised, and it was preformed neatly and professionally. It's been two weeks with lots of rain and snow melt and no water in my basement. Love it!

I had work done in the finished and unfinished part of my basement--the entire perimeter of the house. Jackhammers did a slight bit of damage to drywall and a bottom step in the family room, but I don't think that could be avoided and it can easily be remedied. Installers were friendly and professional. Crew chief very knowledgeable and willing to answer all my questions. I requested a change to the install around the fireplace after the work was completed. They had to remove the cement and drain and reinstall, and all done cheerfully. Everything was cleaned up beautifully before they left. Would highly recommend this company.