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"Very professional, thorough and easy to work with"

"Charles was fantastic. Would recommend!"

"I had a poor experience. I hired this company to do a mold assessment in my apartment. I dealt with the owner. First, he requested cash or check payment only. He made an appointment and did not show up or contact me. I had to call him. In one of the rooms, the pipes above and whatever else the cause of the leak was, had been leaking repeatedly for 40 years, and the plaster constantly replaced. I was worried about mold ABOVE the ceiling on the beams and studs and not just the visible mold on the ceiling plaster and I worried it could be black mold. He did not seem to listen to what I told him and he did not use a water meter to check for saturation or a borescope or any other tools except taking a surface sample and air sample (the borescope and water meter I did not know about until after I had paid him for this inadequate job). He did not mention anything I said in the report. He was also rude and unkind and never provided me with a receipt."

"I paid this company $600 to test the air in my detached garage. The results showed Cladosporium, which many professionals told me is extremely common. What happened next was one of the most uncomfortable experiences I’ve ever had with a home-service company. They sent me a remediation proposal for over $45,000, and in my personal opinion the scope, tone, and sheer intensity of the warnings felt completely disproportionate to the situation. The estimate was filled with pages of dramatic health claims that, to me, came across as fear tactics rather than professional guidance. When I asked questions, the owner was extremely rude and dismissive on the phone. The whole thing felt pushy and uncomfortable. After leaving an honest review, things escalated in a way that shocked me. The owner contacted me and offered a refund only if I signed a notarized disclaimer that he drafted. I personally found that very unusual, and I chose not to sign anything. What concerned me even more was what happened next: after I declined to sign the document, a negative review suddenly appeared online about my wife’s business — at our home address — claiming she had done work for him and stolen $600 from him. In my experience, this was completely untrue. My wife has never worked for him in any capacity. In my personal opinion, it felt retaliatory and deeply unprofessional. I ended up getting several second opinions from other mold professionals, all of whom felt the quote I received was excessive for what was found. Based on my experience with the customer service, the tone of the estimate, and the way things unfolded afterward, I would strongly recommend that other homeowners get multiple quotes before agreeing to anything. In my personal view, the way this situation was handled was alarming, unprofessional, and not in the best interest of the customer."

"Tim was wonderful. I put in this project on a Saturday night after finding mold behind a piece of furniture in my finished basement. The next morning Tim already reached out looking to set up an appointment Monday morning. Over the phone he explained the possible process of this project and put me in the books first thing Monday morning. He arrived right on time, looked at the area, and again explained everything. After about 15 minutes of doing his inspection, Tim gave me two estimates, which were both fairly priced. I selected the estimate that worked best for me, and Tim got working right away. Throughout the project, he continued to update me with what he was doing and what he had left. From when Tim arrived to when he left, it took him roughly 3.5 hours for the whole project. He did an excellent job, and I would recommend him to anyone."

"good job"

"When I called the mold company for my lab results. They gave me a person named Ricardo Echeverria, Senior Mold Analyst to call for the results. He verbally told me that the cause was something like a remodel, construction going on. There was a red flag for a VOC called Methylene Chloride--Banned outdated paint. I sent Ricardo and email asking if I can have a report of what he said in writing. I only received a contaminants list. I said, I am not a scientist and do not understand the lab results.I never received a response back from him. I called Jeremiah Bancroft a few times and asked for a written explanation of the causes. He could not supply me with a written explanation because it was a legal issue. I asked for his help. I need your help. Jeremiah said, go to your primary care for a doctors note. That was the last time I spoke to him on September 19, 2024"

"Very good and excellent service."

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"I am really thankful for the All Dry team. My house had a sewage backup. flooring had to be removed, walls had to be removed. When the All Dry team arrive they were on time professional and most importantly experts. They took care of my house as if it was their own. Went as far as putting floor protection and making sure the dust wouldn't come upstairs. I can't recommend them enough."