Get matched with top heating and air conditioning pros in Bolton, CT

"Dustin and CCC did wonderful work creating a new bathroom and remodeling a bedroom for our house. What was most positive was Dustin’s energetic interest in the project, dedication to seeing the project through to make it come out with high quality, and persistently spirited good will. There were two aspects that didn’t work quite optimally: (1) The crew took much longer to finish than they promised (the original time was “1-month +” but over two months passed and there were still lingering issues---see below.) If you hire them, I recommend having it written into the contract exactly when it will start and end, including a specification of what the consequences will be if the job isn’t done on time. (2) They didn’t know what to do with our laminated wood floors. They needed to put down protection for the dining room floor which was damaged by the construction traffic, and they had trouble patching and refinishing the floor in the bedroom after removing a wall. When I asked Dustin to address (2), to his credit he was ready to bring in a floor refinishing specialist to fix the issues at a very favorable price to us. At that point, unfortunately, we couldn’t afford the interruption it would cause to have this repair done at that moment. In response, Dustin gave us a discount so we can address these issues with a profession flooring company in the future when we’ll have a good opportunity to vacate the house for this purpose. I recommend that if you need wood floor work done, you make sure there is an agreement in the contract to have somebody with wood floor expertise address that part. In all, Dustin was generous and willing to try to work with us when there were issues. I know that his company has also been generous about helping people who were in need in the past. This is a quality that I particularly admire in a company, so we still feel very positive toward CCC, but I have identified the issues we had in hopes that they won’t be issues for other clients in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It was Saturday afternoon. When I saw water spreading on my basement floor, I called Nutmeg. Within 15 minutes, I got a call back from a tech. He said he could be here within 20 minutes, and he DID. He cleared the drain from the evaporation pan. All is well, and I was satisfied with the weekend charge. Super service. Have used Nutmeg in the past for my HVAC work, and will always use them in the future."

"A first class operation!"

"Very Well. William Brown and his crew made great suggestions. Very timely communication. He suggested getting an energy audit which saved me a lot of money."

"Do not recommend. Paid more than $600 labor and $100 in parts still didn’t work. Told to spend $600 more to try replacing other pieces on a 5-year-old boiler BUT thankfully, I called another company before burning all my $$$; the other company arrived the same day, diagnosed the actual issue, and fixed it within a 1-hour service call charge. The Shaffer Beacon technician who visited twice repeatedly complained to us “just replace the stupid thing” and “I don’t do low voltage systems” and seemed very unsure of what to do. Significant portion of $600 in labor for the two visits seemed to be for reading the manual we keep next to the unit. Shaffer Beacon customer service confirmed they provided the expected level of service and correct charges. Thus, they charged us for not knowing what to do and an unneeded part replacement."

"Techs were friendly and professional."

"Eric replaced my old leaking oil furnace (for hot water and heating) with a electric hybird water heater (hot water) + high efficiency oil furnace (for home heating). Eric and his company did a great job on installing the two system in my house. Very professional and fair price for the work they did. I'm very pleased and will be looking to get them to install a ductless hvac system in the near future."

"The engineer Fitzgerald did an excellent job assessing my needs for a second floor condo and as a result my unit has been at 70 degrees all summer. And this has been a very hot summer. I am so grateful. And my electricity bill has been $300 less this summer."