Get matched with top well and pump technicians in Ansonia, CT

"Never called."

"Three years later we're still dealing with the fallout from Garrity's shoddy work. We hired them to install a pump and sensor system to supply water from a new dug well. They consistently cut corners and over-charged us. We have had to hire another company to fix the issues they created (for instance, the pump controller shorted for the second time last week, and each replacement has cost > $1,500)."

"The amount of times this company has no call, no showed for a problem with a unit they just installed is uncanny. Not to mention I was grossly overcharged for a service they aren’t even providing. Zero class. Zero accountability. Zero stars."

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"Outstanding analysis and advice, timely service fairly priced, and outstanding workmanship--Who could ask for anything more from a Well Service company? Over the years I've spent nearly two decades in property management and maintenance, and in construction, and have seen the quality of workmanship decline. Mad River is a throwback to when craftsmen took pride in their work."

"These guys are the best! Tyler and his crew are friendly, knowledgeable, professional and really care about what they do. They take the time to walk you through the process and are always available to answer any questions. I would highly recommend CT Water Pump to anyone who has a well and is looking for a reliable, customer focused company that takes pride in what they do."

"John was great, answered my calls, got me in immediately. I’m a Realtor and we need septic work done asap! He showed up on time, was professional, got the job done in time for us to close! He send me pictures to update me and kept me in the loop. Oh and his prices were great!!! Myself and the other Realtor were very happy and will use him again. "

"I would not recommend. I am a real estate agent and contracted this company to install a radon mitigation system in a home prior to closing based on a high radon level test during inspection. I met the company rep at the property and he quoted a system later that day after inspecting the home. The system was installed two weeks later and a retest came back more than double the level of the initial test. This company claims they have a warranty to cover any system modification to get the levels below 2.0. The company sent a crew back out twice and yesterday said the slab is too thick for the system they installed, the hole the installers drilled is too narrow and the home is in a flood zone. We knew the home was in a flood zone, but this company never asked about that and did not do any due diligence prior to installation. They are refusing to honor their warranty and are now quoting a different system that is much more costly. Can?t recommend."

"Tom called promptly after I posted the project at 7PM Monday night. By Tuesday at 3PM I had a new water heater installed and working, and at a good price. Very professional. They arrived early and there were no (bad) surprises."