Founded 1982 • With Angi since July 2006
Service Provider ResponseLet me begin this response by stating that the on call technician responded to your afterhours call promptly. He explained to you that the initial after hour’s fee was $130 in addition to any repairs that may need to be done. I’m not certain exactly where you came up with the $300 figure. Perhaps it was a figure given to you by one of the other companies that you had called. You chose to not have us out that evening. When you called back the following day, our schedule had already filled up with appointments for our contract customers. They are of course our first priority, as they should be. As I tried to explain the situation to you – that it was the first hot week of the year and our schedule fills up quickly, you refused to let me speak. We were not the only A/C company which was booked, as you had stated that we were the 6th company that you had called looking for immediate service. There are only so many hours in a day and only so many appointments that we can book within a certain timeframe. We have been in business for almost 40 years and take great pride in the service that we provide to our customers. It’s unfortunate that you felt that we were anything less than fair and or professional.
Service Provider ResponseWe are sorry to hear of your experience. We have tried to reach out to you several times and have not heard back. Our records do not indicate any problems. Please contact me directly at 860-643-2042 if you'd like to communicate further so that we can make sure that your needs are met. We aim to treat every customer with the utmost respect and care, please let us know how we can accomplish this.
Nutmeg Mechanical Services Inc is currently rated 4.9 overall out of 5.
Nutmeg Mechanical Services Inc is open:
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Nutmeg Mechanical Services Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available
No, Nutmeg Mechanical Services Inc does not offer free project estimates.
Yes, Nutmeg Mechanical Services Inc offers eco-friendly accreditations.
Yes, Nutmeg Mechanical Services Inc offers emergency services.
Yes, Nutmeg Mechanical Services Inc offers warranties.
Nutmeg Mechanical Services Inc offers the following services: Heating & A/C, indoor air quality, Refrigeration, Geothermal heating, Solar hot water, in floor radiant.Duct cleaning and Duct Sealing
2022 Super Service Award
We have been a Plumbing, Heating & Cooling company for the past 10 years. Our goal is to provide each customer with thew knowledge to understand why and what we do to take care of their problem. We want all of our customers to be raving fans! Give us a call so we prove to you that customer service is still alive and well.
National Air Quality Services is a Professional Hvac Duct Cleaning and Dryer Vent cleaning company, providing clean air to our customer`s homes in CT for over 15 years. National Air Quality Services utilizes source removal methods that meet the National Air Duct Cleaners Association (NADCA) standards. Our company has NADCA certified "Air System Cleaning Specialists (ASCS) on staff.
PROFESSIONAL H.V.A.C. PROBLEM SOLVERS With over 25 years experience, we are a fully licensed and insured HVAC contractor. Every member of our team has been through years of schooling for the HVAC trade, followed by a full apprenticeship to obtain their licensing. We work hard to bring each customer the best possible solution to any HVAC problem or a fully professional install. We look forward to working with you on your next project. We welcome any questions and thank you for your interest.. We have 24/7 emergency service with competitive rates. We also offer free estimates for any project with a detailed list of what is to be done so there are no surprises.