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"10/6/2024 - Ongoing Toilet Leak Issue – Unresolved Since February Dear Albert Nahman Plumbing, I hope this message finds you well. I am writing to express my extreme frustration regarding the ongoing toilet leak issue that has yet to be resolved, despite numerous attempts to rectify it. The problem began in February 2024, when my toilet started leaking and refilling its tank every 2 to 4 hours. Since March 18, 2024, I have had five appointments with your team to address this issue. I have paid a total of $545 for a new canister flush valve and a new toilet fill valve, yet the toilet continues to leak exactly the same way it did before. What is particularly disheartening is the lack of communication since August. I have repeatedly tried to reach out via email and phone, but my messages have gone unanswered (August to October). I chose your company based on your good ratings and the assumption that I would receive quality service from a licensed plumber. Unfortunately, my experience has been quite the opposite. I would appreciate a prompt response to this matter and a clear plan for how we can finally resolve the leak. Thank you for your attention to this urgent issue. Sincerely, Andreas"

"Very well!"

"Called this company for their $77 dollar, which they advertised with a flyer, for a tune-up and cleaning for my heating system. They are a Hayward company and I was told that our Castro Valley home was not in their service area. I bet if I called to buy a new heater they would be out in a day."

"Great repair and service!"

"Josh and his helper did excellent work. The highest peak was over 2 stories and they tackled it like the pros they are. Very nice men and I'm happy with their work."

"My partner and I have had the pleasure of working with Dan, David and the hardworking crew at LB Construction & Remodeling for our what is now an extensive home restoration and renovation project. I cannot express how thrilled I am with the results thus far. From start to finish, their team demonstrated an unparalleled level of knowledge, speed, and attentiveness that truly exceeded my expectations. Truthfully, I didn’t know where to begin with my project, so I was very happy when Angi.com recommended LB. Dan responded quickly and was able to meet me at the house and walk the entire site with me. I had recently purchased my house and it needed extensive repair from years of water damage, including repair and replacement of the wood framing, installation of proper drainage, and foundation work. What truly set Dan and team at LB Construction & Remodeling apart was their willingness to help me hash out the details and various plans for our projects. Dan and David patiently worked with me to explore different options, providing valuable insights and recommendations based on their extensive experience, such as navigating permitting, advising on order of operation. This collaborative approach made me the decision-making process easier and less stressful as I had never done anything like this before. The speed at which LB Construction & Remodeling worked on my projects was truly impressive. They efficiently managed their time without compromising on the quality of their work. Every step of the way, it was evident that they were dedicated to completing the project promptly, ensuring minimal disruption to my daily life. Not to mention their attention to detail and commitment to quality craftsmanship were evident in every aspect of the projects, particularly with the reframing and painting. One of the standout qualities of LB Construction & Remodeling is their exceptional attentiveness. Dan consistently paid close attention to my needs and concerns, making me feel valued as a client. An example of this was when I communicated how I wanted the trim around the windows to look, both inside and out. I sent Dan pictures to illustrate what I was expecting, and he listened to me, verified specifics of my ideas, and walked me through how they would be able to achieve the look easily. Their work was seamless and they captured my vision perfectly. Right from the get-go we felt a sense of trust with Dan and team and that really helped make this entire process enjoyable. I wholeheartedly recommend LB Construction and Remodeling to anyone seeking a trustworthy and skilled team for their home improvement needs. I am eager to continue our other home projects with LB Construction & Remodeling in 2024."

"Came on time, did a lot of work, all clean, explained about the furnace and that all is ok."

"It was good. They were clean, fast, professional, and the price was pretty fair."

"Ben and his team completed work on my condo and I could not be more pleased with the results. I tasked them with a two bathroom remodels, kitchen sink replacement, and the creation of new sliding doors between my office and the master bedroom. Ben, Marcus, and Pete were prompt, professional, and very considerate of my time and space. Of note is Ben's candor when it came to design ideas, and expense. He advised that several of my ideas weren't worth the money, and suggested more cost effective alternatives, which I really appreciated. I would absolutely hire Ben and his team again for future work."

"All work was done on schedule and actually under $ budget, which was surprising and nice to see, would definitely use this company again and highly recommend them"