First Lock and Security Technologies

Gary and staff are punctional and professional, Gary and staff always consider what the customer requires, makes suggestions and since they know what is best for the job, as for me, I always follow their recommendations. They can accommodate any key and lock situation according to the residential customer's needs.They are nice, polite, definitely understanding and know what keys are the best according to the job. I have been using First Lock and Security for several years because I can rely on their judgement, their keys and their installations. Different areas require different locks and keys and Gary and team have been able accommodate any residential needs for my neighbors and myself. Their prices are affordable.

Excellent work by Zach, who replaced two locks and repaired others. Thank you Gary for responding so quickly.

Excellent. Contacted me quickly after I submitted my request and followed up via email to get clarification and work out the scheduling. Provided me range of times of locks/quality and price range.

The service was prompt and courteous, the quality of the results as well as our satisfaction high. The ~30 year old lockset on an exterior door had failed. A couple of interior doors with the same brand and age locksets also had problems. All three were diagnosed immediately. The interior doors were quickly repaired in place. For the exterior door a replacement was required and had to be ordered. We did have to check back with First Lock to get delivery information but once we did it was accurate. The parts arrived one evening and the lock was fixed the next morning.

I removed a hard to operate Weiser deadbolt lock and took it their place of business for service. It would have been difficult to find a replacement lock that would fit on this door, so I wanted this one repaired. A gentleman worked on the lock for a good part of an hour doing a difficult repair, and got the lock operating smoothly. The service charge was very reasonable.

First Lock & Security promptly dispatched an experienced, professional locksmith, who was able to re-key two 33-year-old locks, one of which wasn't working properly when he started. He got both locks working smoothly again, and made keys for both locks. Excellent service.

The came and repaired, but ended up drilling too deep of a whole to secure the latch, breaking a side window. They promptly hired a window specialist, who measured the broken glass, ordered the window, and replaced it all at First Lock and Security expense. They offered free door lock service and replacement because of the incident, but I paid them for repair parts and labor. Overall they were very professionsal, and I would hire them again in a heartbeat!

Beautifully!!! The first locksmith had neglected to put in screws, causing the lock to fall out. The door closer for which we were told we would need a $600 replacement is NOT broken--it needed a one minute adjustment. Price was very reasonable and we are soooo relieved. Will use this company for all our other buildings in the area.

They were terrific. Came to my house the same day the first time and the next morning at 8:30am (I called at 5:15 pm after closing the prior day, so I call that same day service both time) . Fixed them both very quickly. The first time didn't require any hardware (didn't try to sell me anything) so that cose only $145. The second time required a new latch, which he had in his truck, so the labor was about the same as last time, but the new part brought the cost up to $235. Both gentlemen were very nice and professional and were on their way.

Great. He showed up about an hour after I called, was very professional and personable and got the job done. The price was a little higher than I was expecting, since no hardware (except for the new key) was required, but in the end I was happy to pay it to get the job done right.