"I just bought a house and the AC unit and furnace were the originals from 1983 and inoperable. I requested a few quotes and Bill came out from Cool Air the next day. He was very friendly and knowledgeable and provided the most detailed quote. I chose Cool Air because I felt like I knew exactly what I was paying for and would not be surprised with additional costs. I also mentioned wanting a smart thermostat and he made a recommendation. They scheduled me right away and the installation went seamlessly and they even installed my smart thermostat. Bill came by afterwards to walk me through proper maintenance and warranty information. Overall professional service and I was very happy."

"I am thoroughly impressed with the exceptional service I received from HD Mechanical! Their team recently installed mini splits in my home, and the entire experience was seamless and professional. From the initial consultation to the final installation, their expertise and attention to detail were evident. The installers were courteous, informative, efficient, and ensured a precise installation. The mini splits are now providing comfortable and quiet heating and cooling, exceeding my expectations. I highly recommend them for their accuracy, professionalism, and top-notch service. Five stars and a job well done!"

"Joseph arrived in less than 48 hours despite the first real hot stretch of the summer, at the scheduled time with a heads up call. Had the capacitor he diagnosed instantly as the problem on hand, we were cooling down within the hour. Prompt, polite, professional, A plus."

"I had 4 estimates.  The first vendor said he would be unable to test for leaks and said he would install new system and gave us a one line estimate.

 The second vendor said he could fill with freeon for $800 with no warranty or put in new system for $15k with no itemization,  He only attached a pressure gauge to outside line and was going to charge my very elderly Mom $105.  When I called owner and said that no diagnosis was made and this is ludicrous, he dropped the charge.

 The third vendor spent well over an hour explaining why his company is great and then said the charge would be approximately $9,500.

the fourth vendor was Mick Sinclair and what a completely different experience. I first called and spoke to Nick, his son.  I told him I did not know what to do.  Although both Nick and his Dad were booked solid he said he would get back to me.  Mick called and scheduled an appointment. He measured the pressure and tried to fix the valve. He then actually removed the outer shell of the condensor and noted that the motor was not working at all.  He tried to fix the motor and added a booster to no avail.  He refused to charge anything for the diagnostic and attempted repair - nothing!

Note, that not one of the other three vendors checked the motor.

Mick then said he would email a quote which he did in a very timely manner. His wife sent the email and I spoke to her and she was as nice as Mick and their son, Nick.

Mick spent 1-1/2 days performing the complete installation, including sealing asbestos and many other things.

There are literally no words to explain the excellent service we received from Mick. He is also very kind.

My 92 year old Mom and I are grateful for you.  You are truly a professional.

Thank you!

"

Additional DBA - Precision German Import. Additional phone - (626) 331-6944.

"We have five rooms heated and cooled. The system was installed neatly in one day. It works very well it. It is a very efficient system."

"They were about 2 hours late, but other than that the service was great. The two installers were awesome and worked like madmen to finish the job right. When I do more services with this company, I hope they send the same installers - very professional. The heat barrier really works, I would recommend to all. 


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"Sent email through anigies list site, he called right away on a Sunday night - tried to help me fix my thermostat since it was only a year 1/2 old but we could not.  Did tell me he had a job in san diego that week.  since it was nothing major decided to wait since the reviews were good and he seemed honest.  finally was able to pick a good day, called letting me know he was on his way, showed up and first looked at my thermostat but it was broke, replaced with new one right away.  Explained how it worked also checked my filters and let me know where I could buy replacement ones at a good price.  Was quick, very friendly and professional.  Also does electrical work which I need so I will be calling in the future.
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"Zack Explained AC and what it needs and what to expect with a 13 year old unit. Zach did a tune up and install a new absorption system and freon caps."

"Not only did the technician find what was wrong, he told me that the unit was in really good shape (after he got it running) and that it was good to go for many more years.  That's honesty for ya!  I know that IWAI is a little far from the westside of LA but I called Craig anyway because of the great job he did for another one of my clients.   The tech got out there within 48 hours and made some minor repairs to a unit that I was told would possibly need replacing.  My clients were thrilled at the low cost of the inspection and that it only needed a couple of parts to get it running like new.  They ended up buying the condo and are extremely happy.  But wait, there's more!  
(Second Job) I met Craig in January of 2015 when he came out to look at a heating problem in one of my client's apartment complexes in Beverly Hills.  This was an old building (1947) that had 3 gravity furnaces underneath the property.  All 3 were original and failing.  I got three bids to have them removed and replaced with new units.  One bid was just over $18,000, the other just over $16,000. Mind you, this was to remove three gravity furnaces, replace them with new gas furnaces, including some duct work, as well as do a complete new installation in the attic of the top floor unit.  IWAI's price came in approx. $8,000 cheaper than the highest bid!!! $8,000!!!!  I was skeptical at first.  I mean who wouldn't be?  An $8,000 difference?  But I discussed it with my client and we went with IWAI Heating and Cooling.  Not only did Craig do what he said he was going to do, but he started on the day he promised, and he finished on time as well!!!  The tenants had only nice things to say about he and his crew and no one was inconvenienced but for a couple of hours when an air return had to be installed in one of the lower units.  The job couldn't have gone any better and the price was outrageously inexpensive for the work that was performed.  My client was thrilled and so were her tenants, especially now that they had heat.  Thanks to Craig and his crew for taking care of this job with the upmost professionalism.  If you need anything regarding HVAC, call IWAI heating and cooling.  Have them come out and give you a quote; you'll be glad you did!!!
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