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"Mike Fletcher and his crews were helpful, straightforward and professional. Our rooms were completely protected with heavy plastic sheeting before work began. The work was meticulous, efficiently executed and within the promised time schedule. The fireplaces look great and add a lovely ambience--and warmth--to the rooms. We are very happy with the final results and would welcome Mike back for any other projects."

"Fireplace 911 very professional, on time, very thorough, protects property while performing Chimney Repairs, very clean masonry work with experienced mason workers, Final Completion Inspection & new Fireplace screen. courteous, knowledgeable, very efficient, a pleasurable experience, will use for ALL my Real Estate & non Real Estate Chimney jobs...S. Musselman"

"Great service and repair you would be a fool not to hire Kelley for your fireplace needs."

"Great ideas for plants. Had them come out as landscape designer using Angie's List big deal. About a week later, supplied drawings with specific plants. Didn't use them as their estimate was $30,000. Used some of the ideas and did it all for 1/10 of that price.
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We take great pride our experience, expertise, quality, and customer service that we provide to meet the needs of the consumer. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We had several problems with our fireplace. It had started not drawing well despite the chimney having been cleaned a year before.  A lot of fire smell was entering the entire house even with an apparently clean burning fire.  Also the back wall of the fire box had a number of cracked bricks and an earlier patching job done by a former owner was crumbling.  There was similar deterioration on the firebox floor.































































































































Rich came on time for his estimate and immediately said the lower end of the flue might need to be recontoured because there was a flat spot that could cause the fire gasses to rebound downward.  He said the cracking in the back wall was probably due to moisture seeping down through an old chimney cap.  He told us at least some of the bad bricks should be replaced and any remaining cracks patched with the right kind of heat resistant cement.  He also recommended a new concrete chimney cap to keep moisture from penetrating into the porous chimney bricks.  He further suggested a vent to the outside at the back of the firebox to allow air to be drawn in to the base of the fire to assist in the drawing up of the gasses.































































































































But we were all puzzled by why the fireplace was suddenly not working as well as it had over the years. Rich asked if there had been changes in the house, like new windows or vents.  Yes!  We had moved our furnace into the attic and changed the cold air return from near the floor to the hall ceiling.  Apparently that caused an air flow in front of the fireplace that picked up the fire smell and drew it into the furnace, which propelled it throughout the house.  Problem identified!  Rich thought the air vent would solve this.































































































































Before Rich came to do the job, I tried the gas fire starter with no logs on the grate.  Surprise!  Flames rushed out of the cracks in the fireplace floor!  When Rich removed the brick around the line, he discovered a rotten pipe and no real connection between the gas line and the starter.  Another problem caused by the shoddy work done by (or for) the previous owner.































































































































Long story short, Rich arrived for the job exactly on time and spent the whole day with a helper doing all the work he had recommended.  It was noisy and dusty, but he put a tarp covering the fire box and also placed tarps on the floor.  We added coverings for the furniture.  In the afternoon we asked him to replace some more bricks so there would be less visible patching.  He managed to do this and was done before we had guests in the early evening.  We have since tried the fireplace and it works fine!































































































































We did have a little issue about the final bill, as the extent of his work had changed during the job and the effect was not clearly communicated.  We finally worked it out, but it pointed out to both of us the need to be clear about work changes.  We recommend Rich not only for his timeliness and good work, but his thorough diagnosis of, and solutions for, our fireplace problems.

"Jeff Arellano responded in short time to initial request for evaluation and quote. The very polite crew showed up early and completed the job in the time expected. From the beginning of the process the steps to be taken to complete the job were clearly explained and the end result was perfect. The chimney that had brick and mortar cracks now looks perfect, a work of art by artist Jeff Arellano. All debris was cleaned up and the area swept left cleaner than before the job. A very positive experience.
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"stop us from using an in operable fireplace. which could have caused a fire in our attice
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"We had a major remodeling of our primary and guest bathroom, walk-in closet, fireplace, and laundry area. We are glad to say they thrilled us about the results, now we feel like we live in a luxurious hotel every day! The good thing about working with Best Builders Group is that they have plenty of resources, and they have experts in different areas. We asked for a lot of changes and they always try very hard to accomplish them even though some of them were hard tasks. The team is very professional and what’s more important is that they are always patient in communication. We want to thank Zohar and all the team members who took good care of the house! We really appreciate their positive attitudes and energies towards work, and we feel very safe to see them working in our house. Not only did they take care of the project professionally, but they also helped with a lot of miscellaneous work such as helping deliver orders from local vendors and meeting with other vendors on making work smoother, which we truly appreciate!"

we are a contractor that specializes in bathroom and kitchens