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"Just had the initial diagnostic visit. I was given terrible news (I'll probably end up getting a new furnace $$$), but the technician Ricky was wonderful. He was extremely polite, professional, and friendly. He did a very thorough inspection and then gave me a very thorough explanation of the problems. This included photos he took on the spot of some internal parts (oil leakage, heavy dust & dirt, stress markings).... at no point did I feel like I couldn't trust what he was telling or showing me. He answered every question I had. He went into the "attic" of my Eichler to check the ductwork (via a 14" hole in the closet ceiling, into space so shallow and tight I have no idea how the ductwork was ever even installed), and came out with photos to show me. The company was easy to work with when I had to change appointments, sent me email and text confirmations of everything, and gave me a day-before reminder of the appointment. I had an 8a- 11a window and received a text at 7:50a letting me know the technician was on his way, with a photo of him included. Perfect, perfect, perfect. The visit was $89 but reduced to $39 because I signed up for the MVP membership: $107 for a year which gets me all kinds of free services plus discounts on everything else. It even includes services on my water heater which they did not install! Additionally, they have some really good guarantees, MVP or not. Before leaving he called the office, explained all he'd found, and handed me the phone to set up an appointment with a "comfort specialist". Ariel (on the phone) was also extremely polite, professional, and friendly. These people are trained right! Or they're hiring very well. So, I will be meeting with someone to discuss repairs vs. replacement options. No repair work has been done yet (although Ricky did do a temporary fix that is allowing me to get some heat), so I can't fully review the company. But thus far I'm 100% pleased. This is probably the best experience I've ever had with any kind of repair technician. I've never used them before and have also never written a review before. The experience was just that good. I'll write another when I've finished with them just to give a full review, but so far perfect!"

"Miguel and his team were great! They were able to replace a water heater same day , and now my tenants can enjoy their holiday with hot water! I will hire again!"

"Best ever! Freddie was so awesome! Knowledgeable, caring, friendly, fast, and not too expensive. Will use every time I have a plumbing issue. Also will tell anyone that needs a plumber. And shout outs to his buddy to, just forget his name."

"the professional was great "

"Mr. is a plumber of course of course. I called him and he was responsive. He came out and I needed more work done than what we had planned. He took care of it all. He was very professional and the work was quality. If you ever need a plumber, please be sure to call Ed. I have used other plumbing services in the past for other issues but this guy has it down. No hidden costs, he has all the costs for each thing in writing in his folder and they are very reasonable."

"On 9/29/24, Justin from Noble came out to install a toilet flange riser. He looked at it and told me it would be between $450 and $550. I felt that was a very high price but a toilet is a necessity. It took him 2 hours from start to finish, but over an hour of that time, he was out buying parts at a Home Depot that is only 7 miles away. I was surprised that he didnâ t have parts with him considering this is a very common plumbing problem, plus I told them what I needed over the phone when I made the appointment and specifically said that I was telling them so he could show up with parts. When he said he was done, I looked at the toilet and noticed there were no caps on the bolts that hold it down. I asked if he was going to put some on, he said that most of the time he doesnâ t. He said he would put some on if I wanted, I told him I did. Who prefers the bolts showing on their toilet??? When he was done, he advised that the amount due was $490.00. I asked what their labor rate is, he said $250/hr. It seemed really high so I asked if it was because it was Saturday. He said â No, thatâ s our regular rateâ . So I was charged for two hours of which most of that time was spent on his trip to Home Depot 7 miles away. I paid him. As he processed the transaction on his phone, I asked if I would receive a detailed receipt. He assured me I would receive a detailed receipt in an email as soon as he finished creating it. It is now a day later and I have not received anything. Very disappointing. So in short: 1) So far the toilet is functional. 2) Justin was a pretty nice guy. 3) Price for the job was awfully high. I feel the job should have been 1/2 that amount because he should have had the necessary parts. I feel gouged. 4) The worst part is that I have not received a receipt for my $490.00!!"

"Wow Isaiah is the most knowledgeable, ethical, reasonable plumber I’ve ever encountered. He acquired and installed a Koehler toilet for me. Can’t say enough about our engagement and he and JT’s work. I intend to utilize CC and Sons for any plumbing needs I have."