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Recent Pool Installers Reviews in Redding

  • Burton Spas
    5.0
    We used them last summer. They design their own way of putting things in. It is easy to get to if something goes wrong. It is all fibre glass. There is a bottom to it. No pests can get in there. We get our supplies from them. They can come out on a Sunday. He was very professional. If there is a problem they are here to take care of it. Our neighbours got one also
    Lucy R.
  • Waddell Pools
    2.0
    Just under 3 years ago Waddell Pools put in our top of the line 25,000 gallon salt water pool w/ mechanical pool cover. 4 weeks ago 1 of our 2 multi-functional LED (disco) pool lights stopped working. I contacted the owner (Jim) trying to get someone to come out to repair or replace the light and have yet to get even much of a response. Clearly customer service after the sale is non-existent at this establishment so be advised and ask about how your pool contractor will stand behind their work and products. After contacting another pool construction company I found out that ALL of our equipment (as it is all Pentair) is covered for a full 3 years under warranty and have since scheduled an repair/replace appointment with this other company. The Waddell website states, “Your satisfaction is our goal” which strikes me as odd given the circumstances here. Here is the exact timeline: Sept. 2016 Our pool was installed by Waddell Pools 7/24/19: I first contacted Jim Waddell informing him that 1 of 2 of our LED pool lights was not working. Jim said that Oscar Roberson 530-366-8664 was his repairman and that I should contact him which I did that day. After not hearing from Oscar for 48 hours I informed Jim who said he would contact Oscar for me. 8/3/19: I let Jim know I had still not heard from Oscar and asked if he had someone else for the repair. Jim said he’d try to reach Oscar. 8/16/19: I let Jim know I had still not heard from anyone re: our repair and I am still waiting. I got no response. 8/17/19: I emailed Jimmy@waddellpool.com (address listed on their web site) and as of 8/23/19 have yet to hear back from anyone at their company
    Mike C.

Last update on August 23, 2019

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swimming pool companies in Redding

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