Get matched with top stereo and home theater system pros in Playa Vista, CA

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"It was good, they were very professional and on time. They do what they said they will gonna do."

"I highly recommend Audio Pro Direct and Michael B. Background: I had an old circa 90s wired alarm system in my single-family house. This alarm system was hard-wired to the landline phone for the purpose of making automatic outgoing calls to a monitoring station in the event that the alarm went off. I wanted to upgrade the system. I did my research using Consumer Reports and others and decided on Ring. I already had an outdoor Ring camera. Ring also has an upgrade path, allowing you to reuse existing wired sensor zones by connecting them to their retrofit kit. This was the deal-clincher, as many of my wired sensor zones are for alarm window screens -- special window screens that trigger the alarm when removed or cut. I did a search for independent low-voltage electricians who would feel comfortable doing the retrofit and the rest of the Ring alarm installation: the base station, the motion detectors, a few new wireless sensors, and a few new glass break sensors. Mostly the retrofit, as Ring components are in fact easy to install by consumers with basic handyman and computer app skills. The retrofit was beyond my capabilities. Surprisingly, the search (here on Yelp and on other sites) did not turn up many results. Most did not respond to my inquiries. Many/most security businesses will only deal with one or two security system vendors. Almost no one had experience with Ring. Audio Pro Direct responded quickly. I spoke with Michael the principal and described what I needed. He had experience with the Ring retrofit kit. I sent them a detailed list of components I needed installed. They sent me back a proposal. The whole thing was very professional, as you would expect from a contractor, from start to finish. Michael came out and got a first-hand look at the existing system. The day of the install went very well. I should note that it is super important as the client to know how you want things done, such as where to mount/install components. Most details were discussed in advance. I communicated a few details and they did as I asked. There were a few outstanding items that needed to be fixed (dead landline phone line and placement of a few sensors), and Michael's installer technician came back a few days later and took care of these."

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"Projector + sound system installation: Really great service, showed up on time, did all the work AND they checked at any point that needed input to make sure it worked for me (how much space to leave between the mount and the wall, that kind of thing). Nice, respectful crew that took care to make sure the job was done well and, maybe just as importantly, how I wanted it to look at the end! Very satisfied."

"The team at ITologist was so good I cold not believe it. They knew exactly what the issue was and worked with me to get it taken care of."

"I've used Cyber Team Solutions to resolve critical hardware and software issue over the last five years (Al helped me either via phone or during a home visit). This time he came in person, arriving exactly on time. Now, all is well. This company is fabulous. I highly recommend it!"

"To Whom It May Concern: It has now been well over three years and our kitchen remodel has never been completed. We have not been contacted in over 2 years regarding the completion. This remodel has been LESS than satisfactory. Listed below are our grievances: 8/31/15 - We discussed with the salesman, Ron, what we wanted in the kitchen and the price we could afford. He eventually agreed and we asked if he needed to see the electrical box or anything else. He did not. 9/3/15 – After the kitchen had been demolished and $5500.00 had been collected from us, Ron finally looked in the electrical panel box and decided an additional $6250.00 would be needed to upgrade the panel, install LED lights, which he had told us weren’t necessary, and to put copper pipes under the sink (which already had copper pipes). He refused to continue the work without an immediate payment of an additional $5000.00. 9/4/15 We arrived home on that Friday night to find chicken bones on the floor of our demolished kitchen and empty beer bottles in addition to garbage, paint, plaster, tools and more chicken bones scattered all over our driveway and backyard. (Pictures enclosed-#1) We called the company and were told they would come out the next day to clean it up and haul away the trash. Instead, they moved the trash to the side of the driveway, leaned it against our new redwood fence, and it remained there for 4 weeks. (see enclosed picture #2) - The choice of cabinets had to be done by text because THND had nothing to show us. They were then put in without approval and they were, in many cases, either wrong or missing. - A cabinet was place directly touching the stove, a fire hazard. It would not have been corrected had the “city inspector” not pointed it out. (see enclosed picture #3). - The awful molding at the top of the cupboards, which in many cases doesn’t fit, was not a choice, it just showed up. And it started separating from the ceiling 3 months into the remodel, and had to be re-caulked. - The painting was done by a very inexperienced painter who didn’t even have a ladder. He stood on two paint buckets to paint near the ceiling. - THND must not own any ladders or buckets because the men used ours, covering them with stucco and paint, and ruining a large bucket. - The light fixtures were completely closed BEFORE the inspector came. He was NOT pleased. Everything had to be opened up again for inspection. - Rather than move electrical outlets, notches were cut into the backsplash to accommodate plugs – a very shoddy and amateurish job. (see enclosed picture #4) - An outlet was placed under the sink next to a leaking pipe. Again, the inspector saw it and saved us from possible disaster. - After the installation of the $5250.00 new electrical box, our brand new stucco was repaired so fast and poorly that it didn’t begin to match the surrounding stucco in texture or color. We had to wait TWO MONTHS for a correction and a big mess was left on the steps and cement underneath. - During a heavy rainfall, a leak in the bathroom ceiling, right next to the newly installed venting fan/light exposed an uncovered electrical box with loose wires floating around. Alarmed at the shoddy work and danger of exposed, un-grounded wires, we called our own electrician to come and check the work done by your company. 2/24/16 – Our electrician opened the ceiling in the bathroom to look over the situation. He said it is illegal to hide a box in the ceiling as had been done. Plus, it hadn’t been grounded and the box had to be extended to bring it down to ceiling level. Since he had worked at this house in the past, he knew that the LED lights in the kitchen were new so he went up into the attic to see what else was going on electrically. He said there were two other boxes that had been covered up and weren’t grounded – one in the main kitchen and one in the laundry area. Since nothing had been grounded so far he decided to check the new plug by the stove and found the ground wires cut off and thus not connected. He had to take out the box, extend the wires and reconnect the whole thing. Along the way he noticed that the new electrical box outside had loose wires, disconnected wires and mislabeled circuits. As he was working on the plug by the stove he noticed that it was on the same circuit as the stove and the microwave – all labeled dishwasher. He said if we tried to run a toaster oven when the microwave was going we would blow the circuit. I’d be interested to know what the “dedicated” lines to the kitchen actually are. We paid an extra $4000.00 for them. We now had several holes in the ceiling that need to be re-plastered. The electrician said that if it had been done properly the boxes that were covered up would, instead, have been turned around and opened UP to the attic instead of burying them. As it is now, the boxes on the ceiling, even with decorative covers, are ugly and amateurish. 3/15/16 and 3/18/16 – your electricians returned to finish and check remaining work. Holes remained open in the ceiling of the kitchen, washer/dryer area and bathroom. An appointment to fix them was made and cancelled and then we never heard anything from THND again. 1/31/17 – A continuing leak in the bathroom ceiling, caused by the vent put into our new roof by THND, had to be repaired by our roof people. We paid for this. (see enclosed picture #5) 2/2017 – We had the holes in our kitchen, washer/dryer and bathroom ceilings repaired and painted. We paid for this. To say that we were disappointed with THND would be a gross understatement. We saved a very long time in order to be able to afford a kitchen remodel. We expected to be working with professionals but most of the work was at best, amateurish, and at worst, dangerously negligent."