Get matched with top chimney repair specialists in Pasadena, CA

"Everything with Lucky Sully went great. Brian was able to come out the same day I called to analyze the issue and determine I had multiple cracks in my chimney and gave me two options on how to fix it: a less expensive non-permanent way that would last a few years or a more expensive permanent fix. I opted for the permanent fix and Brian was able to come out the next day to do the job. He repaved multiple layers of brick and added a chimney cover so rain would not be able to come through the top of the chimney. Brian was great and did a wonderful job. I am very happy with their punctuality and quality of work and would definitely use them again and recommend them to friends/family."

"The Short Story: I have found that Ashler Fireplace and Chimney is a competent, honest company that does great work and follows through with their promises. I was selling my house, it had a bad chimney that needed to be fixed before we could close escrow, and I wound up wasting a lot of time and money chasing the wrong vendors before discovering Ashler. Ashler got the job done right within the timeframe they promised. Despite some challenges and setbacks that weren’t their fault, Ashler was courteous and gracious throughout the job. I really appreciated that. The Long Story: It was time to sell our house of 23 years, and a general home inspection revealed that it had cracks in the chimney and that a professional chimney inspection was recommended. I hired a chimney specialist recommended by my general home inspection company, and they determined that our chimney was of the infamous pre-cast type (historically problematic), was cracked beyond repair, and needed to be replaced. The inspection cost me $185, and I was quoted about $15K to replace the chimney. Ouch. I needed a second opinion. This opinion cost me $189, and claimed that the chimney only needed to be patched for $3-4K! This assessment seemed too good to be true, and I was now faced with having to pay more money for a third opinion… Ultimately, we paid for THREE different chimney inspections, and got chimney repair quotes from FOUR different companies before making our decision. A chimney repair company cannot give you a meaningful quote without an inspection, and an inspection costs money, so getting multiple quotes was very costly for us. But we were determined to do this right. Our first two inspection/quotes varied so wildly in price and repair scope, we weren’t sure what to do, and we needed yet another quote. Our gut told us that the company who quoted $3-4K was looking to make a quick buck. His inspection “report” was a one-sheet checklist that conveniently glossed over certain key details that other companies pointed out. This felt misleading at best, and further research of this company reinforced our concerns. Selecting a chimney repair company was a lot harder than I originally would have guessed. First of all, it was difficult to find competent companies capable of giving meaningful quotes. Many seemed to be merely glorified chimney sweeps that lack construction expertise and credentials. Second, the chimney inspections we received varied wildly in thoroughness, details, and assessment. Third, repair quotes also varied wildly in their specifics -- what we would be getting, what is covered, and what isn’t covered. My wife and I had a big fear of hidden costs, and knew that this wasn’t a simple matter of just going with the lowest quote. In the end, we wound up selecting Ashler Fireplace and Chimney to replace our chimney. We contacted Ashler largely because of their strong reviews on Angie’s List, and because they had a history of previous work evident on Angie’s List that clearly showed they have handled big jobs in the past. Our job most likely required major demolition and reconstruction, so companies that showed a history of only nickel and dime patch jobs were out of the question for us. Unlike other companies we contacted, Ashler does NOT do chimney inspections, and recommended a company called Certified Chimney Inspectors (CCI) for a thorough inspection. At first we were put off by this (“oh great, yet another company we have to hire, and more money to spend”) but we soon realized the wisdom of this approach. Independent inspection means no conflict of interest. Do you really want to know the true condition of your chimney? Why leave this assessment in the hands of someone who could be after easy money? After my experience, I’m convinced that a 3rd party inspection is the safest and best way to go for work of this nature. I may write a separate review for CCI (they are great), but in a nutshell: At $345, their inspection was not cheap. (If you are keeping track, to date I was out $719 total for three chimney inspections, with no repair work done yet!) But CCI was prompt, very thorough, and their report made the earlier two inspection reports I received look like jokes. The report I received from CCI is 12 pages long and contains tons of annotated color photos and details. Their report is so thorough that I was able to use it to get two sight-unseen quotes by simply emailing it to two different chimney repair companies that I found on Angie’s List, Ashler being one of them, without having to pay those companies visit/inspection fees. If I had to do this all over again, I would hire Certified Chimney Inspectors first to get the definitive chimney assessment, then shop their report around to find the best repair company. My chimney replacement went smoothly with Ashler. Ashler jumped through a bunch of hoops for us at the end that allowed us to close escrow sooner rather than later, which was above and beyond their call of duty. They even as a favor to me applied some touch up paint on few areas on our house exterior that was not their responsibility, which saved me a 150 mile round trip drive. And I learned at the end that Ashler could have charged me for some added out-of-scope expenses, but didn’t. This was because Ashler’s owner, Mike Fletcher, had already told me that we were squared away, and wasn’t going back on his word. That’s integrity. If you have a faulty chimney, I highly recommend that you do things right and hire a company like Ashler Fireplace and Chimney for repairs and construction, and Certified Chimney Inspectors for inspections."

"Fireplace 911 very professional, on time, very thorough, protects property while performing Chimney Repairs, very clean masonry work with experienced mason workers, Final Completion Inspection & new Fireplace screen. courteous, knowledgeable, very efficient, a pleasurable experience, will use for ALL my Real Estate & non Real Estate Chimney jobs...S. Musselman"

"Kelly was extremely professional and courteous. He inspected the chimney, cleaned it without making a mess in our house and also replaced the rear portion of the firebox . All during the terrible storm .. when we had another issue crop up he was quick to come and repair Highly recommend"

"Kevin and the team we're extremely patient and helpful solving my chimney leaking issues and negligent work a previous contractor performed. These guys are great and I will use them again"

"Technician (Jose) was punctual in arrival time. He was professional and technically sound. He diagnosed and fixed the problem. My fireplace is working now and looks much better than before."

"I got a complete package from this company and they well. From the roof repair to the insulations repairs, they ensured that I got value for money."

"The team was very professional and did a great clean job for our chimney repair. Highly recommended!"

"It went very well. Kelly is very thorough and safety conscious. He did an excellent job of refurbishing our fireplace and installing a gas log. He gave me a safety talk before he left which was extremely helpful. He did an excellent job of cleaning up after the job. I also had him sweep our two chimneys last year and was very pleased with his work. If you want quality work call on Safe and Warm Chimney Services."

"Rick was prompt, honest and friendly. He stated exactly what he was going to repair, how much and how long the repair would take. I would use the company again and again.
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