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"Outstanding support and service from the front office and technician. He spent 30 min with me explaining the system, not just solving the problem for that day but planning for the future to ensure the system lasts as long as possible. Great team!"

"Bradley was professional, articulate, and very patient as we discussed possibilities and worked out how to move forward with repairs for water damage and final install. A great experience- we learned about options as opposed to being sales-pitched the easy sell. We wish we could hire them for all our plumbing needs, but they only do water heaters. Our new set-up is working great, and is to code. Bradley accomodated our busy schedule- much appreciated!"

"My parents were on a road trip in the middle of summer from TX to CA. Their A/C went out in the middle of the Mojave Desert. We called Precision Auto Works based on reviews. They fixed the car the next day and were extremely friendly. My parents were able to drive the car the next day, with air conditioning. The mechanics even helped to fix a few minor issues on my VW Jetta for free while we were waiting for my parent's car. Very friendly people, with exceptional knowledge about VWs.
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"The representative from Baltica arrived on time. Quickly diagnosed the problem (where previous plumbers could not), fixed the water pressure valve, advised me on do's and don't in use of the Noritz system. He also advised me that I should change the cap on the water heater, which was confirmed by the Noritz representative when I called the company. I would recommend Baltica any day to any one. Knowledgeable and courteous technicians. Reasonable prices. If you have tank-less water heater, don't use just any plumber, use Noritz certified technician. My heaters were previously incorrectly installed by licensed plumber, but he did not have experience with tankless."

"I can't edit previous review so posting new one: I am revising my previous review. After posting my first review, Danny in Customer Service at Home Comfort USA contacted me. Danny very patiently listened to my situation and frustration and told me he would look into it, but wouldn’t “leave me hanging” and would call back. He did call back and fast-tracked a HVAC technician, Jad, to come out, who was great and called in a higher-level technician two days later. Then the higher-level technician came out a couple of days after that and found we did need a leaking core replaced and said Danny would call me. Danny did call me and went above and beyond to get the part replaced under the manufacturer’s warranty. Two days after that, Home Comfort USA came out, replaced the core, tested our HVAC, and mitigated the labor. We are now VERY happy customers with Home Comfort USA and very grateful for Danny’s great customer service and intervention. I am writing this review on a day in the mid-90s with our HVAC system keeping us VERY comfortable. Thank you."

"After many roofing estimates that were incredibly high and came with either no financing or high interest financing, I stumbled upon Zen Builders. Simon was attentive, knowledgeable, and on top of his game. My roof was completed in three days, it's beautiful, and there were NO LEAKS when the rains came a few days later. The workers were professional, considerate, and the clean up was amazing. No trace of having construction in my yard. Because I was so happy with the work, I mentioned to Simon that I would love to have him come back and do a few more projects. I ended up with an even better financing option (both loans are well-within my budget) and a GORGEOUS new patio cover complete with a surprise ceiling fan in the middle! The patio is now white, and they painted the trim of my house to match. They also fixed my heating/AC ducts, insulated my attic, and for free, added plywood, so I can actually store items up there. I have never had an issue getting ahold of Simon or his sister, Kineret (Kerry). When there was an adjustment needed to the air ducts, the workers came out quickly (amid the COVID-19 quarantine) and simply fixed it! I couldn't ask for more! All work took less than a month to complete and I never felt pressured, ignored, or bamboozled. I have recommended Zen Builders to many of my friends. I hope they recover from the imposed quarantine to continue to provide excellent service."

"Excellent customer service and fast! I highly recommend them, if you need a new system or maintenance this is the company to call!!!!"

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I selected Best Builder’s Group to remodel my master and guest bathrooms from Angie’s list, after looking at the reviews of multiple contractors in my area.  Their excellent ratings across the board by virtually all of their past customers were well deserved.  I’m extremely pleased with my entire experience with them.  They truly are a company that I highly recommend.

The owner, Zohar, came to our home to help us plan for the full demolition and remodel of our two bathrooms.  He spent about three hours with us, getting to understand our tastes and color preferences, as well as our goals in remodeling.  He truly thinks “out of the box”, and offered a design in our master bathroom that eliminated a common wall between our shower and tub, replacing it with a glass shower wall, and moving the plumbing for the shower to one end wall, and the plumbing and drain for our tub to the opposite wall.  This really opened up our bathroom and made it look much larger. He helped us select a beautiful tile pattern, which had the look of Travertine, but was fired ceramic tile without the maintenance issues of the porous Travertine.  Zohar did not charge for this initial consultation, and after a second 3-hour planning session with us, generated a detailed quote for each of the bathrooms.

The master bathroom was quoted at $20K, which included complete demolition and removal down to the floor and bare walls.  It included a 6ft bathroom cabinet with 2 sinks, polished granite counter top (which we selected to match the tile), full length mirror, mirrored medicine cabinet, replacement of old light and fan fixtures with recessed lighting, and a new low-flow toilet.  It included removing the common wall, re-plumbing tub and shower to opposite walls, moving the tub drain (in-slab) to the wall side.  It included a deep soak tub, mounted in a tiled base, tiled shower and tub to ceiling, and full floor tile.  Fixtures were classy polished nickel, matched in both bathrooms.  The shower enclosure was thick glass, custom cut and installed. The quote seemed very reasonable for the quantity of work involved, including structural changes, and the quality of the material selected.

The guest bathroom was quoted at $14K, which included complete demolition down to the floor and bare walls, a 5ft bathroom cabinet with 1 sink, polished granite counter top, full length mirror, medicine cabinet, replacement of old light and fan fixtures with recessed lighting, and a new low-flow toilet.  The existing tub/shower combination was replaced with a deep soak tub, with elegant curved sliding glass doors (matching the tub contour).  This was a smaller job than the master bathroom, with no structural changes, so the lower price also seemed reasonable and appropriately scaled from the master bathroom quote. We worked with Sophia, who was responsible for coordinating our selections in tile, granite counter tops, lighting, fixtures, tubs and toilets and procuring them for Juan and his team to install.  She was very helpful and efficient in working with us.  Either Sofia or Zohar would stop by every few days during the remodeling to make sure that everything was going well, and that we were happy with the progress and the job itself.

The actual remodeling was handled by a team of workers, with the foreman, Juan, taking the lead in most of the work himself.  Juan was a really skilled craftsman, who took pride in his work, and who paid attention to the small details.  The entire master bedroom was covered in plastic to protect from the dust.  The carpeting was protected with canvas drop cloths.  Demolition was completed in a day or so.  Then Juan’s team remodeled the entire bathroom over ensuing weeks (we stayed in the guest bedroom and used the guest bathroom while the master bathroom was being remodeled).  Juan checked in with us at the end of each day, telling us what he accomplished, and telling us what his plans were for the next day or so in advance.  His team arrived promptly each morning, and worked long days. The result was a beautiful new master bathroom for us.

Once the master bathroom was completed, all plastic was removed and the bedroom and bathroom were restored to a clean and beautiful state.  The construction team then moved to the guest bathroom, where they repeated the same process: covering the hallway, doors and entry way with plastic to protect from the dust, demolition in a day or so, then a complete remodeling of the bathroom.  Again, Juan and his team did a beautiful job, with tile, counter tops, lighting and fixtures that matched the master bathroom. 

One of the subcontractors (shower glass walls and door) tracked some mud into our master bathroom and den during their glass installation, as it was raining outside and the tarps had been moved to the guest bathroom.  Juan reported it to me, and to Zohar, who offered to have our entire carpet steam cleaned in those areas to restore them to their previous condition, on his nickel. 

This company is truly professional and devoted to pleasing the customer with reasonable prices, quality workmanship and materials, as well making the entire customer experience a good one.  I told Zohar that I wanted to eventually have my kitchen remodeled.  He told us what he could do, and even provided us with three design options, two of which he laid out in a 3-D rendering for us (no charge). He had some very clever ideas on how we could lay out our kitchen, make it more efficient, and even open up a wall so that we could have a common counter between the kitchen and den.

Zohar is a true artist when it comes to architecting remodeled kitchen and bath areas.  We will definitely hire him and his company to remodel our kitchen, and other parts of our house (wet bar, entry way, etc).  We may even choose to tile our dual fire place, which is an idea he gave us to make the entire house match in style.

In summary, I strongly recommend Best Builder’s Group for bathroom, kitchen, and any indoor remodeling.  They are true professionals dedicated to providing a quality job at a reasonable price.  They are punctual, reliable and exceptionally skilled at what they do.  As their customer, you will come first and will be very pleased with the outcome of your remodeling job.

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"Evening of Valentine's Day we learned our water heater had broken.
Called Bob & Marc the next morning and had an appointment of 3 pm. They were available earlier, but I could not get out of work any earlier.
Spencer was on time and got right to work. He was very professional, careful and friendly.
He assessed that the water heater was broken, drained and removed the old one and installed the new one.
He made sure that the TPM piping was exact, fit and would last. He was very helpful in explaining what he was doing and was even very helpful in providing advice on how to extend the life of this new water heater.
He cleaned up and all that was left was a professionally installed water heater that has been working great.
Thanks for the quick, friendly service (also be sure to use the 10% off coupon found on their  Angie's list page).
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"Not only did the technician find what was wrong, he told me that the unit was in really good shape (after he got it running) and that it was good to go for many more years.  That's honesty for ya!  I know that IWAI is a little far from the westside of LA but I called Craig anyway because of the great job he did for another one of my clients.   The tech got out there within 48 hours and made some minor repairs to a unit that I was told would possibly need replacing.  My clients were thrilled at the low cost of the inspection and that it only needed a couple of parts to get it running like new.  They ended up buying the condo and are extremely happy.  But wait, there's more!  
(Second Job) I met Craig in January of 2015 when he came out to look at a heating problem in one of my client's apartment complexes in Beverly Hills.  This was an old building (1947) that had 3 gravity furnaces underneath the property.  All 3 were original and failing.  I got three bids to have them removed and replaced with new units.  One bid was just over $18,000, the other just over $16,000. Mind you, this was to remove three gravity furnaces, replace them with new gas furnaces, including some duct work, as well as do a complete new installation in the attic of the top floor unit.  IWAI's price came in approx. $8,000 cheaper than the highest bid!!! $8,000!!!!  I was skeptical at first.  I mean who wouldn't be?  An $8,000 difference?  But I discussed it with my client and we went with IWAI Heating and Cooling.  Not only did Craig do what he said he was going to do, but he started on the day he promised, and he finished on time as well!!!  The tenants had only nice things to say about he and his crew and no one was inconvenienced but for a couple of hours when an air return had to be installed in one of the lower units.  The job couldn't have gone any better and the price was outrageously inexpensive for the work that was performed.  My client was thrilled and so were her tenants, especially now that they had heat.  Thanks to Craig and his crew for taking care of this job with the upmost professionalism.  If you need anything regarding HVAC, call IWAI heating and cooling.  Have them come out and give you a quote; you'll be glad you did!!!
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